Sales Administrative Assistant Customer Service
. Highly motivated, self-starter with strong interpersonal and persuasive communication skills.
. Focus on results. Effectively identify and resolve problems using creativity and available resources. Tackle tough problems and follow through to satisfactory conclusion.
. Thrive in high-pressure, variety-oriented environment. Valued team player who keeps others on task.
• Noteworthy organizational skills. Drive for correctness ensures accuracy in managing records.
• Prioritize workload and multi-task; flexible to changing priorities. Direct in approach to discovering information. Make objective decisions after analyzing data. Consider ramifications of decisions.
• Knowledgeable in computer operations, e.g., MS Word and Excel; Internet research and communication.
Globacom Nigeria Limited(Telecommunication) 2009 – 2011
• To monitor retailers inventory level and ensure replenishment at retailers order point to avoid out of stock situation.
. To develop comprehensive database of the retailers in my territory and maintain close interaction with retailers, sub retailers and earn their confidence.
. Promptly report market activities. Obtain customer information such as names, address, and payment method and enter customers’ orders into computers.
. Explain products or services and prices, and answer questions from customers.
. Answer telephone calls from potential customers who have been solicited through advertisement or personal contact.
. Call to respond to correspondence from customers and follow up initial sales contacts.
. Efficiently draw a route plan toward enhancing achievement of deliverables and report my products performance in the market to my supervisor.
First City Monument Bank 2007 - 2009
. Mobilization of deposits for the bank and opening a quality account.
. Obtain names and telephone numbers of potential customers from sources such as telephone directories and list from other organization.
. Market bank products and provide useful information for the bank including those relating to marketing, sales prospects, products and services reliability.
. Understand customers’ needs and effectively manage the customers. Ensure priority schedules and deadlines are effectively met in accordance with organization requirement.
. Undertake and provide quality customer service relation through telephone and counter enquiry regarding the various activities.
. Strategic market planning .Business development .Territory management .Customer acquisition and penetration. Sale force development .Merchandizing and promotions .sale best practices .Market and competitive analysts.
Key achievement on sales.
. Transformed an under-producing sales team, immediately resolving long standing problems and instituting incentives that elevated performance while building morale and motivation.
. Surpassed personal quota, generating more than 200% of sales targets, and overachieved sales objectives every eligible year.
. Identified, pursued and closed the largest sale deal in territory coverage area, and contributing millions of naira to annually recurring revenue.
. Consistently ranked as one of the top performers in the region, select to lead and monitor a team
Mutual Benefits Assurance Plc. 2005 - 2007
. Provide executive level administrative support to the managers with a demonstrated ability to improvise, improve procedures and meet deadlines.
. Liaise between all impacted department to ensure proper communications and reporting practices.
. Organize the details of special events, travel arrangement and corporate agendas.
. Direct business relations and distribution of company literature to stimulate client interest and sale leads.
. Process monthly expenses reports reflecting supporting document and budget codes indexes.
. Ensure priority schedules and deadlines are effectively met in accordance with organization requirement.
Bachelor of Science, Sociology
Lagos State University, Ojo Lagos, Nigeria
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