Sales Manager
Resume:
Pamela R. Bailey
Raleigh, NC 27613
Primary 919-***-****
Secondary 919-***-****
*******************@*****.***
OBJECTIVE
To secure a position with a well established organization that will enable me to use my
strong organizational skills.
SKILLS SUMMARY
Able to achieve sales quotas.
Superior written and verbal communication skills.
Good organizational and excellent time management skills.
Able to develop and maintain good relationships with clients.
Able to handle a hard multi-tasking environment.
Employment
(2011- Present) AT&T Raleigh, NC Small Business Consultant
Present and sell company products and services to current and potential clients.
Prepare presentations, proposals and sales contracts.
Achieve department sales goals by assertively offering enhancement
products to customers.
Provide resolutions to escalate issues and also to increase business
customers’ revenue.
Interact with multiple online systems while speaking with customers.
(2000-2010) AT&T Reynoldsburg, OH Small Business Consultant
Developed a good rapport with customers.
Displayed strong analytical skills to resolve customers’ billing issues.
Identified opportunities for sales and effectively presented the key features and
advantages of the company products to secure new business.
Prepared renewal contracts and quotes for customers.
Follow-up with customers via phone and e-mail to ensure they continue doing
business with the company.
Accomplishments: Gold Club Winner 2001, 2002, 2003
Wireless Mobility Expert, 2009, 2010
(1997-2000) Children’s Hospital Columbus, OH Social Worker
Provided social services and assistance to improve the social and psychological
functioning of children and their families.
Maintain case history records and prepare reports.
Provided guidance and counseling to people in crisis.
Assist clients obtain government funds, education, or treatment to improve their
quality of life.
Traveled to a variety of locations to deliver services to clients.
(1993-1997) Franklin County Children’s Services Columbus, OH
Child Welfare Case Manager
Provided social work evaluation and treatment to families.
Assessed the needs of children and families to create individual
service plan.
Identified problems that required case management intervention.
Adoption Social Worker
Evaluated personal characteristics and home conditions of foster home or
adoption applicants.
Counsel parents with child rearing problems, interviewing the child and family to
determine if a further action is required.
Served as liaisons between family services, courts, protective services, doctors,
and other contact to help children who face problems such as disabilities, abuse,
or poverty.
Juvenile and Delinquent Caseworker
Provided counseling to juvenile offenders and their families.
Developed behavioral interventions.
Provided information and recommendations to juvenile court personnel.
Education
Master of Social Work 1990
Fordham Graduate School of Social Work
New York
BA 1982
State University at Old Westbury
New York
State Tested Nurses Aide 2010
Frontier Health Care
Ohio
CPR 2 Year, First Aid 2 Year – American Heart Association
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