PROFESSIONAL SUMMARY

• * years of professional experience as a QA Analyst in Information Technology with extensive experience in performing Manual and Automated Testing.

• Experience in testing Web and Client-Server applications on different environments.

• Extensive experience in Software Development Life Cycle (SDLC) and in all phases of Quality Assurance Life Cycle.

• Extensive experience in Testing Point of Sale (POS), Billing Software, Accounting and Mortgage Applications.

• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.

• Ability to write test plans, test cases, test procedures and test scripts from requirements and Use Cases.

• Experience in Test Management methodologies, performance metrics.

• Experience with Test Director and Mercury Quality Center for maintaining and executing test cases, Defect Management and Bug Tracking.

• Extensively worked with AS/400 Screens, Menu, Options, RPG Programs, Batch jobs and CL Commands.

• Ability to assess whether code, environment or data is root cause of issues.

• Experience with Rational Test Manager for maintaining and executing test cases.

• Strong experience in defect tracking using Rational Clear Quest, Test Director and PVCS.

• Expertise in performing different types of Testing: Stress, Volume, Integration, Functional, GUI, System, Performance, Regression.

• Good understanding of Database Management Systems like SQL Server, DB2.

• Experience in testing Java, J2EE, VB, and Developer 2000 applications.

• Very strong backend testing skills that include strong SQL queries and file validation.

• Excellent interpersonal and customer relational Skills.

• Proven communication, presentation Skills and Leadership Qualities.

TECHNICAL SKILLS SUMMARY

Testing Tools: Mercury Tools (Mercury Quality Center8.0/9.0, QTP 8.0/9.1/9.2/9.5, Load Runner 6.x/7.x), Quick Test Pro, Rational Suite (Test Manager, Clear Quest), QA Director, Test Director

Languages: C++, Java, VB, PL/SQL

Databases: DB2, SQL server 2000/2005/2008, MS Access, Oracle

OS/Platforms: UNIX/LINUX, Windows 95/98/2000/XP/NT, Sun Solaris, IBM AIX

Internet: HTML, DHTML, CSS, JavaScript, JSP, XML, J2EE, XML, ASP, ASP.Net, VB.Net, VB Script, Java Servlets, Java Beans, EJB, JSP Web logic, IIS, Apache, Web sphere, Mainframes, IBM MQ Series, TOMCAT

Software: MS Office 2003/2007, MS FrontPage 2.0, MS Excel, MS Project, MS Visio, SharePoint.

PROFESSIONAL EXPERIENCE

Rent-A-Center, Plano TX April ’11- till date

QA Analyst

Working as QA Analyst for RACIM and Merchandising project on retail domain.

• Analyzed business requirements, Functional and Design specifications of the product.

• Worked with the SME’s to understand the existing functionality of the application.

• Involved in developing detailed test plan, test cases and test scripts for System, Integration testing.

• Written Test Plan, Test Cases and executed Test Cases using Quality Center 10.

• Conducted Functional, System, Regression testing

• Participated in QA status meetings on a daily basis with vendor and business users.

• Prepared documentation for training purpose and leaded the project.

• Experience testing POS and Inventory management systems SDCL/Agile.

• Creating test report and documents for training and tracking purpose.

Convergys, Lake Mary, FL (11/2010 – 03/2011)

QA Analyst

• Familiarization of functional requirements and design documents to understand the business needs and the scope of testing.

• Created Test Plans, Test cases and Scripts using Quality Center.

• Extensively worked on RPG programs and CL/400.

• Executed AS/400 Jobs by calling from the Command line and validated the data by running SQL queries against DB2.

• Tested the AS/400 Screens.

• Tested the AS/400 User Interface Screens.

• Tested the AS/400 Options.

• Functional Testing and Database Testing

• Prepared Test Data using DBU and SQL queries based on the scenario.

• Experience in reading the RPG and CL code whenever is needed.

• Carrying out Regression Testing of IMPACT in the UAT box after each new build

• Involved in automation for different scenario using QTP.

• Writing SQL queries for data base handling.

• Ability to verify the Bug is a code related, environment or Data.

• Responsible for the implementation and code promotion.

• Prepared an Integrated test plans to check the business work process.

Environment: OS/400 (AS400, RPGIV, RPGILE, CL/400, CLLE, DB2/400, Windows XP, DBU), Quality Center, Load runner, SOUPUI, Quick test Pro.

Advance Auto Parts Corp (05/2010 – 11/2010)

QA Analyst

Worked as a QA analyst for Advance auto parts involved in testing various Point of Sale applications and validation of tendering process. Also worked on various POS applications that involved in-store functionality and coalition software.

• Developed Test Plan and overall Test Strategy for the programs.

• Developed Test Cases and Test Scripts for System and UAT Testing.

• Test Cases were designed based on Requirements in Test Director.

• Participated in Business Analysis, Requirement Analysis and Data Analysis.

• Tested the generation and transmission of settlement transactions.

• Tested the gift card functionality.

• Tested the messaging formats and data through MQ Channels, Host and providers.

• Participated in testing of POS functionality (Qualified Coupons, POSA, Associate Discounts, Price Guarantee, Customer Surveys etc)

• Executed AS/400 Jobs by calling from the Command line and validated the data.

• Tested the AS/400 Screens, Menus and Options.

• Tested the AS/400 User Interface Screens.

• Verified submitted requests from front-end and validated data in the back-end on DB2/400 using SQL queries

• Tested Submitted Jobs in Batch and validated the data.

• Performed volume testing by transmitting batch files and validating them.

• Validation of Credit Cards & Data for the transactions.

• Recommending continuous process improvement, maintain QA standards and artifacts.

• Validated the data by using SQL.

• Tracked defects using Remedy Bug Tracker & Conducted Bug-Review meetings.

• Coordinated with Business, Providers, Project Managers and Developers.

• Used Mercury TestDirector for defect tracking.

Environment: IBM AS/400 (DB2/400, CL/400, COBOL/400, RPG/400), Test director, Clear Quest.

FEDChex LLC, CA (04/2010 – 05/2010)

Software Tester

• Designed and developed creative solutions to meet business requirements

• Identified the Use Cases, generated Sequence Diagrams, and Class Diagrams

• Designed the Architecture of the project as per MVC standards

• Used Struts framework for the development

• Involved in Designing and developing the front end using EXT-GWT, HTML, JavaScript, JSP.

• Designed and developed the Java bean components and O/R Mapping using hibernate

• Involved in designing the tables in SQL SERVER 2005.

• Performed Regression, System and Performance testing on GUI Utility application.

• Developed and implemented Test Plan including risk analysis, test strategy and test scope based on Business Requirements.

• Designed, reviewed and executed Test Cases and Test Scripts using HP Quality Center.

• Managed and achieved timely tasks for QA process, testing on flex based web application, client server environment, mobile devices, client interaction, and coordination with developers & managers.

• Performed database integrity, functional testing, system testing, regression testing.

Environment: Java, Apache, Tomcat, Eclipse IDE, MS SQL 2005, J2EE, EXT- Quality Center.

Citi Bank (Citi Corp Inc.) (06/2005 – 08/2007)

QA Engineer

Worked on an online CITIBANK Credit Card application that enables the firm’s customers to access their various accounts through their Web Site. The application was developed using .NET. The backend database utilized was Oracle. The application enables the credit cards account holders to enter ‘Access ID’ to access and perform financial calculations on their various personal and institutional accounts. Customers can track charges and payments before they receive their statements, Pay their bills, Review past statements, Check Membership Rewards points balance.

• Involved in complete implementation of the V-software methodology.

• Tested software programs in comparison to specifications and documentation.

• Creation and documentation of Master Test Plan using specifications from the Business requirements.

• Test scripts were written in Test Director based on Functional Specifications, Use cases and Business Requirement document.

• Prepared Test cases to test the back-end Oracle Database by retrieving the data from the tables using SQL Queries.

• Tested EDI (Electronic Data Interface) applications.

• Successfully carried out Functional, GUI, Integration and System tests ahead of schedule

• Created Scripts to test the End-to-End Functionality.

• Tested the functionality of applications and also automated the application for Regression testing.

• Performed Regression and Navigation testing of the application.

• Performed cross browser testing to ensure functionality on different operating systems to ensure compatibility of the application.

• Kept track of the Hardware Configuration, Operating System, and Tools Used, Testing types and Results on different software versions.

• Performed End-to-End testing manually and was associated with UAT.

• Reported the bugs, Email notifications to the developers using the Test Director.

• Attended the Bug Review meetings with results and was actively involved in planning for the next build and the changes to be brought into it.

Vyas Infotech, India (01/2004 – 05/2005)

Software Developer/Tester

• Analyzed the software and business requirements and database models to come up with a test strategy, test plan, test cases and to properly translate the requirements into actual code.

• Programmed, in VB 6 and C#, the application new functionality based on the application requirements.

• Implemented code fixes to resolve bugs found during the manual testing phase.

• Maintained VB 6 and .Net production application written by contractors with code fixes.

• Performed manual testing based on the test plans.

• Gather the testing results, analyzed the results and reported the results based on risks, priority and severity.

• Performed VB.NET and C# code reviews (white-box testing) on the brand new and legacy and Windows applications residing in distributed environments.

• Intensive use of Mercury’s Test Director to manage and document requirement, changes, test cases,

• and defects

• Performed intensive manual data verifications by executing SQL scripts statements against databases.

• Participated in the design and coding part of the Software Development Life Cycle (SDLC)

• Helped end-users with application problems, and provided application training to new users.

• Created and maintained technical test cases for Internet, GUI and Mainframe applications.

Environment: HP Quality Center, ClearQuest, J2EE, XML, SOAP, Windows XP, Load Runner, SQL Developer, MS-Office, Oracle 8i, PCSS, Sybase translator, Unix.,VB.NET, C#, VB 6.

Computer Lab Assistant at CSULA, USA (06/2008 – 01/2010)

• Software handling and debugging at Office for Students with Disabilities

• Job responsibilities include working with Microsoft Office , JAWS, Kruizwel and debugging computer software and hardware problems

ACADEMIC PROJECTS

Computer Science Network Services, CSULA (Spring 2009)

• Designed, implemented web-based applications for Computer Science department at California State University Los Angeles and deploying on CS3 Server.

• Developed web applications using Spring MVC Architecture

• Involved in designing, developing and configuring server side J2EE components like EJB, JavaBeans, JSP, Servlets, JNDI, and XML using IDE- Eclipse and deployments on CS3 server.

• Used Hibernate for mapping objects to the relational database.

• Used Subversion (SVN) to check out project and maintain various versions of the project.

• Performed Full text search in Postgres SQL and Implemented web RSS feed.

• Develop the User Interface using HTML and CSS, Java Script.

Environment: J2EE, Hibernate, spring MVC, AJAX, JNDI, JMS HTML, CSS, XML, Ant, JavaScript, Postgres SQL, Eclipse, SVN, RSS 2.0

EDUCATION

B.S in computer Science –Gujarat University, India

M.S in Computer Science- California State University Los Angeles

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