Manager Sales

John Cruz

**********@*****.***

Cell: 407-***-****

Manufacturing Operations Management

17+ years of management experience and consistent success in achieving maximum revenue, cost, productivity, and on time delivery sales goals. Able to guide and lead highly skilled, cross-functional teams in the design, development / launch of leading-edge solutions and processes, including Just-in-time, Total Quality Management, and MRP System adherence. Effective analyst, process problem root-cause identifier, plus Leadership style is hands-on with extreme flexibility to adapt per product manufacturing needs.

CORE COMPETENCIES:

Supply Chain Management Principals

Budget Planning & Capital Equipment Planning

ISO 9001 & ISO 1401 Compliance Management

New Product Manufacturing Implementation

Quality Assurance Standards & Controls

Laser optic Manufacturing processes Team Building, Mentoring & Leadership

Root Cause / Corrective Action Analysis

Daily, Weekly, Monthly On Time Deliveries

Lean, Six Sigma & DMAIC Methodologies

Project Management / Product Life Cycles

Clean room experienced 10k & 100K

PROFESSIONAL EXPERIENCE

NORTHROP GRUMMAN – Apopka, FL

Multi-billion-dollar Company, this division Manufactures and sells military lasers

Manager Operations Program Engineering August 2008 to present (3 years+)

Leading a team of 65+ employees, split within 3 shifts plus its cross-functional teams, to an annual production schedule of $24 million, with daily, weekly, monthly on-time delivery goals. Also, reporting to Director of Operations, with weekly metrics of program status and key program accomplishments.

Accomplishments:

Increased yearly output by delivering over 25 additional units to the sales plan, resulting in an additional $2.5 Million in sales by optimizing production processes, 36+ Months of Exceeding Production Sales Goals

Developed and Maintained a repair depot for the IRCM Laser Business Area resulting in exceeding delivery requirement and maintaining a turnaround time that exceeded customer expectations of 30 days or less

Reduced Manufacturing Labor Hours and Cost by 40% at top level build and testing by means of SWOT analysis and implementing process efficiencies

Launched a co-production site, a team of 115 employees, in Chicago and co-led this effort to mirror our $24 million in production annual sales

Developed for the Director of Operations, key operation metrics to provide accurate manufacturing product build status for aged WIP, MRB holds, Procurement orders, Work order factory releases, Rework & Scrap, Labor hours, Yields, Root cause analysis data collection reporting.

NORTHROP GRUMMAN – Apopka, FL

Multi-billion-dollar Company, this division Manufactures and sells military lasers

VIPER Operation S2 Supervising Manager August 2007– July 2008 (1 year)

Laterally moved to manage a team of 8+ employees plus support staff, to build/align missile deflecting lasers to a daily output schedule of 3 units, a sum of $3,000,000 as a daily sales delivery goal.

Assignment Details:

Led the following groups: laser technicians, production controllers, parts expediters, and a manufacturing engineer

Provide direct input on hiring, termination, performance reviews, and appraisals for all direct employees

Monitored work order performance on all laser alignments

Implemented more Six Sigma lean techniques and tracking systems for performance and efficiencies

Assist Quality Control with all non-conformance/rejections issues

Ensure daily production requirements are met with disciplined adherence to cost and schedule constraints.

Support Industrial Engineering group with the implementation insight for process improvements and lean manufacturing initiatives along with tool implementation to increase production efficiency and minimize rework

Managing compliance of Kanban systems throughout the manufacturing areas

NORTHROP GRUMMAN – Apopka, FL

Multi-billion-dollar Company, this division Manufactures and sells military lasers

Mark VII Operation S2 Supervising Manager August 2005– July 2006 (1 year)

Hired to manage a team of 22+ employees plus support staff, to build/align hand held lasers to a daily output schedule of 5 units, a sum of $205,000 as a daily sales delivery goal.

Assignment Details:

Led the following groups: laser technicians, production controllers, parts expediters, and a manufacturing engineer

Provide direct input on hiring, termination, performance reviews, and appraisals for all direct employees

Monitored work order performance on all laser alignments

Implemented more Six Sigma lean techniques and tracking systems for performance and efficiencies

Assist Quality Control with all non-conformance/rejections issues

Ensure daily production requirements are met with disciplined adherence to cost and schedule constraints.

Support Industrial Engineering group with the implementation insight for process improvements and lean manufacturing initiatives along with tool implementation to increase production efficiency and minimize rework

Managing compliance of Kanban systems throughout the manufacturing areas

ADDISON PRODUCTS COMPANY – Apopka, FL

Multi-Million-dollar Company, Manufactures and sells HVAC Units

Engineering Design Manager January 2003– July 2005 (2 years 7 months)

Promoted to lead a team of 19+ engineers as design manager, reporting directly to the VP of engineering.

Assignment Details:

Team Leader for (ARC) 20 ton roof top units representing $2 Million monthly in company sales

Provided supervision over 6 mechanical engineers in the area of the HVAC cabinet design development, standardization product engineering and comprehensive computer documentation

Developed quality standards for use by design engineers per ISO 9001

Assigned to monitor manufacturing processes for any opportunity for process improvement thru design enhancements

Effectively training and motivating employees to work independently and

on teams to meet predetermined deadlines on time and within budget

Met every quarter with our customers on feedback

Enforced adherence to established processes, and maintaining 5S in the Engineering dept.

Developed new, innovative design concepts utilizing existing technologies, new manufacturing techniques and testing methods

Led a design team of 19 engineers from product inception thru manufacturing

production with close coordination with manufacturing, customers input/needs, and suppliers to

ensure the successful outcome of new programs /products on the manufacturing floor.

Worked with cross-functional teams to create engineering deliverables

that, when executed, satisfied the overall project schedules/on-time deliveries

Key accomplishment:

Successfully designed the company’s first double-side door enabling market competition and a new patent

ADDISON PRODUCTS COMPANY – Apopka, FL

Multi-Million-dollar Company, Manufactures and sells HVAC Units

Sheet-metal / CAD Designer January 2000– December 2002 (2 years 11 months)

Promoted to CAD Designer in engineering dept to design industrial grade HVAC units and tailor new custom designs around customer specification and needs.

Assignment Details:

Introduced new CAD/CAM product, “Solid-Edge” & “AutoCAD” enabling engineering to produce 20 new additional monthly designs

Developed and implemented policies and specific procedures for engineering team environment

Designed all steel frame curbs to precise welding instruction for fabrication

Configured AutoCAD and Solid-Edge on a floating license on the network and maintained them thru I.T. Dept.

Developed, communicated, implemented and managed compliance of CAD standards, policies and procedures

Managed AutoCAD file translation process to & from 3D applications

Promoted as lead CAD Manager of Engineering Department overseeing 4 designers

Custom Sheet Metal cabinetry Design using 3D Solid Modeling software per contractor’s specs

3D solid modeling, 2D drafting along with exportation of DXF format for CNC machines

Key accomplishment:

Saved $180,000 in material through design improvements and reduced over 6000 man hours

ADDISON PRODUCTS COMPANY – Apopka, FL

Multi-Million-dollar Company, Manufactures and sells HVAC Units

Quality Engineer January 1996– December 1999 (3 years 11 months)

Promoted to Quality Engineer for improving pipe layout efficiencies throughout the plant, and reduce the amount of cooper scrapped due to waste and employee mistakes.

Assignment Details:

Designed and implemented effective production processes

Created databases, which monitors the validation of all production work-orders by date and hours scanned

Responsible for increasing productivity through combined work steps, removing non-value added tasks

Performed time studies on key production assemblies to successfully reduce production bottlenecks

Monitored equipment downtime and implemented corrective action procedures

Developed a set of guidelines to reduce costs in the division through value stream mapping

Purchased capital equipment. Interface with vendors. Justify expenditures.

Provided floor engineering support for sub-assembly areas, also provide assistance to all other departments

Programmed all automatic equipment

Designed plant layout, tooling fixtures, and flow charts of material.

Recommended changes to product in all areas which would allow ease of manufacturing

Root-Cause any impact in manufacturing

Implemented design changes. Initiate methods and process improvements

Key accomplishment:

Effectively planned capacity manpower eliminating 3rd shift production and 75% of 2nd shift with the implementation of a lights out punch machine. Successfully having the factory build HVAC units with 50% less scrap and RWK as compared to previous year, using Lean manufacturing methods; ran production from 65% to 98% level of efficiency along with productivity improvement targets through waste reduction and line balancing techniques.

ADDISON PRODUCTS COMPANY – Apopka, FL

Multi-Million-dollar Company, Manufactures and sells HVAC Units

Manufacturing Manager September 1994– December 1995 (1 year 3 months)

Hired to lead 7 production lines of employees plus its cross-functional teams, to a monthly production schedule of $2 million in sales deliveries. Reported directly to the Plant Manager on all issues or key improvement.

Assignment Details:

300 assembly technicians 60 per line fabricating and testing of industrial grade A/C units along with a welding dept of 4 employees

Responsible for $100,000 daily on time deliveries

Responsible for a piping dept assembling, soldering & brazing / sheet metal dept punching and sheet metal forming to print / welding dept oxyacetylene welding on steel frames

Increased productivity by 33% by better team building, and on-time deliveries to 98%.

Coordinated all start-ups for new HVAC roof top units with Engineering & Quality Assurance

Developed and implemented training procedures including operations, quality, and safety for new lines.

Participated in developing and implementing Six Sigma lean methodology’s on all new manufactured products on the floor

Key accomplishment:

Implemented 5S / Kaizen activities, along with hardware and cooper Kanban systems throughout the plant and kept the inventory JIT

Industry Software

Microsoft Word, Excel, Project, PowerPoint, Visio, AutoCAD, Cost Point, Tip-QA

Value Added Manufacturing Six Sigma Workshop (HPK Group) May 2004

Presidential Leadership Award (Northrop Grumman) 2009

Definition of Key Concepts (Six Sigma, Value Added, and Non-Value Added)

Effects of lead time and batching 2001

Rhinoceros Military Marine Leadership Experience, September 2004

Professional Education & Credentials

MBA University of Phoenix Orlando, FL

BS IT Management University of Phoenix Orlando, FL

AS Computer Technology Florida Technical College Orlando, FL

Bilingual & Available for Relocation and 30% travel

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