Customer Service Medical Billing Quality Assurance |
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Resume Text:
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Tymia Leathers **** **** **** ***** ***** Mountain, GA 30083 Phone: 678.***.**** E-mail: vr05s3@r.postjobfree.com
Objective: To contribute to your organization utilizing my skills and knowledge efficiently and accurately perform bill processing.
Summary of Qualifications: Offering over 12 years of excellent customer service and claims experience Highly disciplined, organized and goal oriented Uses analytical and communication skills to successfully carry out responsibilities. Proactive leader and problem solver with strong research skills Proficient in Microsoft Word, Excel, 10 Key Numeric, Data Entry, TYPE 50WPM/ 10,000+ KSPH Working knowledge and use of CPT-4, ICD-9, HCPCS, HCFA, UB-92 and Medical Terminology
Work History: Bill Specialist I Crawford & Company (Broadspire), Atlanta, GA 2005-2010 Accessed and verified claim numbers in multiple claim systems. Reviewed medical literature to resolve problems and approve claims for payment. Reviewed and interpreted procedure codes (CPT-4), ICD-9 diagnosis codes and nature of injury to determine medical causality Ensured activities were performed according to established schedules, client requirements, and corporate standards Utilized internal forms and notes to communicate findings to Branch Office and providers Accessed bill classification information to change receipt date, entered information required to complete bill adjudication. Performed verification and research of workers compensation bills. Assigned resolution codes to complete bill processing Bill Provider Analyst Crawford and Company, Atlanta, GA 1998-2005 Researched claim information and authorized pending bills for payment Assisted in mail processing, data entry, editing bill entry, adjustments, and quality assurance Met required quality/production standards while maintaining turn around on assigned states Determined medical casual relation, routing bills Proof Operator South Trust Bank, Atlanta, GA 1997-1998 Operated a proof machine; sorted and proofed deposits, debits/credits, Encoded and balanced customers account transaction Maintained quality and quantity standards to promote effective customer service Balanced deposits and performed a variety of clerical functions relating to check processing Reconciled errors and made appropriate adjustments and corrections when necessary
Education: Stone Mountain High School, Stone Mountain, GA College Preparatory Diploma
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