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Customer Service / Administration

Location:
Phoenix, AZ, 85014
Salary:
9.00
Posted:
November 20, 2012

Contact this candidate

Resume:

Meigan Slonski

**** * ***** *** ? Peoria, Az ****5 ? Cell: 602-***-****?

Email: vqz11y@r.postjobfree.com

Receptionist / Administrative Asst.

A talented and accomplished Administrative leader with previous

experience in Customer service/support, data entry, and

entry level management.

Key Skills

|OFFICE |TELEPHONE & FRONT DESK RECEPTION ? CUSTOMER SERVICE ? |

|SKILLS: |FILING DATABASE & RECORDS MANAGEMENT ? EXECUTIVE & |

| |ADMINISTRATIVE SUPPORT |

| |Reports & Spreadsheets ? Complaint Handling ? Data Entry|

| |(75 WPM) |

|Computer |Word ? Excel ? PowerPoint ? Access ? Visio ? Outlook ? |

|Skills: |Windows Vista/XP |

Professional Experience

PATCH PRO ROOFING (PHOENIX, AZ 85053) ? RECEPTIONIST, 11/08 TO 8/12

Scheduled bids and estimates and coordinated workflow resulting in timely,

quality production.

Identified, analyzed and resolved day to day challenges to obtain all

required requirements so that the company provided the best master plan

approvals.

Ensured quality workmanship and customer satisfaction throughout the

construction process.

Managed annual renovation/ repair/ and remodeling budget for the company.

Aerobic Life Industries (Phoenix, AZ 85041) ? Customer Service,

Administrative Asst.

3/07 to 7/07

Carried out telephone sales and marketing sales support for the company's

various vitamin lines. Efficiently spoke to customers and provided prompt

customer service, and courteous and knowledgeable assistance.

Transformed previously manual processes relating to vendor/supplier records

into an efficient, computerized system.

Maintained databases of customers, clients, and employees for mailing and

communication purposes.

Regularly interacted with clientele to serve their needs.

Southwest Attorney Services (Phoenix, AZ 85231) ? Personal Assistant, 1/05

to 1/06

Excelled in role requiring the ability to handle a variety of customer

service and administrative tasks and resolve customer issues with

expediency.

Demonstrated proficiencies in telephone and front-desk reception within a

high-volume environment. Calmed upset/angry customers researched and

rapidly solved problems and rebuilt client trust to prevent the loss of key

accounts.

Led "cleanup" of company database and files. Restored organization to

personnel, financial and operational records and accelerated data input,

processing and retrieval times.

Consistently praised by management for the quality and timeliness of

reports, attention to detail, exemplary customer service delivery and team-

player attitude.

Education

KAPLAN COLLEGE

MA in Administrative Health / Computer Skills, 2006-2007 Currently on a

leave of absence with a remainder of 2 months left.

References

AVAILABLE UPON REQUEST.



Contact this candidate