SASHA NIUNG SUTTON

**** ******* **. *** *****, Houston, TX 77063

vpeyxj@r.postjobfree.com

(Cell) 832-***-****

Summary of Qualifications

Current retail management experience expand and develop skills to direct all activities required to achieve store goals, including sales objectives, client service, human resources management, payroll, operating expenses, loss prevention, and merchandising presentation while driving both associate and client engagement.

Experience

Service Systems Associates, Inc-Houston, TX

Retail Operations Manager, Apr 2012-Present

-Meet sales goals for the Houston Zoo Gift Shops while maximizing the customer service programs

-Oversee cash room procedures and standards

-Recruit, hire and train qualified employees while maintaining their personal files.

-Direct store leadership in management of all inventory control programs

-Ensure all company merchandise presentation standards are met

-Manage operation of the payroll system

-Provide feedback on employee concerns, merchandise needs and guest requests to the General Manager and Buyer.

Abercrombie and Fitch- Houston, TX

Store Manager, Aug 2010-Apr 2012

-Process payroll including checking timesheets, completing the associates’ weekly schedule, and utilizing time keeping software

-Recruit, train, motivate and develop part-time staff of 75-150 and full-time staff of 4 to reach their fullest potential and maximize business opportunities

-Analyze market trends in partnership with District Manager to ensure an effective strategy exists that drives sales revenue opportunities and achieves visual merchandising standards

-Foster an open and honest team environment, receive and distribute direction to all store levels while continually evaluating and reacting to performance issues

-Serviced over 1000 customers a week reaching a volume of $1.5 million to $3.7 million annually

Abercrombie and Fitch- Houston, TX

Assistant Manager, Apr 2009-Jul 2010

-Ensures a consistently memorable customer shopping experience in Abercrombie and Fitch, Hollister Co., and Abercrombie brands while generating meaningful revenue and positive operating profit for each store

-Direct recruiting operations; created job postings, actively recruited on college campuses and foster relationships with different organizations on campus

-Helped Store Manager complete new hire orientations to include on the job training and completion of new hire paperwork

Education

University of Houston, Aug 2004-May 2009

Bachelor of Science of Psychology, Minor in Biology

Secretary-Biology and Biochemistry Undergraduate Association, May 2005-May 2007

Treasurer-Biology and Biochemistry Undergraduate Association, May 2007-May 2008