RESUME

JAMIE L. NEESE

***** * ******* ***

Anthem, Az 85086

602-***-****

vo0ixd@r.postjobfree.com

SKILLS

Types 65 wpm

**,*** ***

Six years of customer service

EDUCATION

Alhambra High School graduated 1972

Rockland Institute for data entry 1976

Nixdorf Programming 1983

ACCOMPLISHMENTS

Won numerous MVP awards

Created data entry program that eliminated one department

WORK EXPERIENCE

Jamie’s Housekeeping

2008 – 2012

Owned own housekeeping business and did various data entry and customer service jobs from home

Administrative Assistant

Chuck Waterman Medicare Hearing Officer

2004 – 2008

• I typed, organized and printed Medicare hearing cases from a Dictaphone

Administrative Assistant

American Home Comforts

2000 - 2007

• Owned own business with my husband

• Did all data entry for business

• Cold calling and setting appointments

General Manager

ValleyWide Answering Service

Owner – Robert Nolan

1999 – 2000

• Interfaced directly with clientele which consisted mainly of physicians

• Hired, trained and scheduled call center operators for a 24 hour shift and 7 days a week

• Accounts Payable

• Accounts Receivable

• Collections

Data Entry Manager/Programmer

SCS/Compute (computerized income taxes)

Manager: Joseph Borsodi

1976 – 1992

• I hired, trained and scheduled 100 to 150 data entry operators from January through April 15 for 1st and 2nd shifts keeping a core group of operators year round.

• Responsible for my department’s budget with the objective of keeping costs down while keeping production levels high plus not incurring any overtime. Out of 6 operation centers I was the only manager to achieve that goal.

• Held data entry classes each year to supplement the shortage of data entry operators.

Data Entry Programmer

• Responsible for writing all tax programs that interfaced directly with the mainframe computer.

• Interfaced directly with technical programming department to insure accuracy of tax programs.

• Wrote and implemented incentive programs for operators to maintain high levels of production.

• Wrote and implemented a program that eliminated one department for all operation centers.

• Responsible for training on all programs for other operation centers.

Contact this candidate