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Customer Service Medical

Location:
Sacramento, CA, 95823
Salary:
18.00 hourly
Posted:
May 01, 2011

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Resume:

Lazandra Hunt

**** ***** ***

Sacramento, CA ****3

Cell: 916-***-****

vmbp0u@r.postjobfree.com

SUMMARY OF QUALIFICATION:

Experience of more than 7 years and in-depth knowledge of medical claims, policies and procedures, Also throughout knowledge of medical billing/ collection procedures, insurance claims etc. with the great communication skills both verbally and written. I have excellent skills in customer service skills, medical terminology, ICD-9 coding with knowledge of Windows, MS excel, MS word, MS outlook.

Objective:

To pursue a challenging and rewarding career in medical billing where I can utilize my skills and education for the betterment of the company.

Experience:

Medical Biller/Collector: Professional Medical Clinic, Sacramento, CA (temporary assignment)

December 2010- March 2011

Medical Biller/Collector: Sutter Physicians Services, Sacramento, CA (temporary assignment)

July 2010- October 2010

Medical Biller/Collector: Timberlake, Sacramento, CA (temporary assignment)

August 2009- November 2009

Job Responsibilities: Collect post and manage account payments. Submit clean claims to various insurances companies and/or government entities electronically and/or paper. Input patient’s information into data system. Handled ICD-9 Coding, appeals, cifs, spreadsheets and monthly quotes.

Performed Quality control on claims, E.O.B’s medical accounts, and itemized bills.

Knowledge of Medi-Cal and Medi-Care programs, policies and procedures.

Customer Communication Specialist: Coventry Healthcare, West Sacramento, CA

October 2007- May 2008

Responsible for developing and enhancing customer relationships.

Responded to customer inquiries and resolving customer concerns.

Interfaces with customers via telephone, written correspondence, fax, web, and/or electronic mail to respond to inquiries and resolve concerns.

Medical Biller/Collector: Coram Healthcare, Sacramento, CA

August 2004- July 2006

Handled various medical accounts, insurance, collections and bi- weekly cash projects.

Provided prompt quality customer service. Successfully solved customer account scenarios using excellent customer service skills.

Personal Qualities

**Efficient **Accurate ** Motivated ** Positive Attitude**

**Education & References Available upon request**



Contact this candidate