RESUME

THOMAS J. ROSSELLE

***** ** *** ** *

Cleveland, TX 77327

832-***-****

vlp0jd@r.postjobfree.com

Objective:

Seeking a position with an established progressive company where my years of experience in Customer Service, Project Management, production control, and retail sales will benefit the companies bottom line.

Summary of Work Experience

Retail Sales and Support

Extensive experience as a Customer Service Representative, Production Coordinator, and Commercial Print Buyer.

Experience with First Class and Standard Bulk Mailing.

Computer literate with Microsoft Office Products, Noosh, Mail Manager 2000, PSI, SAP, Filemaker

Employment History

Retail Sales and Support

Sears Hometown Store, Cleveland TX (UnderStar Interests, LCC) (December 2010 to Present

Responsible for sales, unloading trucks, stocking shelves, setting up displays, cash handling, and

the opening and closing of a retail store.

Project Manager Digital Printing

Earth Color Houston, Houston, TX (January 2010 to August 2010)

Responsible for managing client jobs through the entire manufacturing process. This included

getting all specifications, creating work orders, scheduling manufacturing time, and shipping of

completed materials. Also maintained a line of communication between the client, sales and

manufacturing.

Account Manager and Purchasing Specialist

Data Source, Inc, Kansas City, MO (November 2008 to June 2009)

Set up and maintained inventory levels for client's printed products. Ordered product and adjusted

inventory levels as necessary for seasonal changes. Provided daily and weekly reporting to clients

and sales. Also functioned as a commercial print buyer using NOOSH software.

Senior Customer Service Representative

Watkins Lithographic, North Kansas City, MO (December 2007 to July 2008)

Responsible for managing client jobs through the entire manufacturing process. This included getting all specifications, creating work orders, ordering necessary supplies, scheduling manufacturing time, and insuring all schedules were met. Monitored quality standards throughout the manufacturing process. Created invoices for accounting when jobs were completed.

Senior Customer Service Representative

Henry Wurst, Inc, North Kansas City, MO May 1997 to August 2007)

Responsible for managing major client jobs within a large manufacturing environment. This

involved getting all job specifications from sales, client, and estimating and verifying project.

Prepared materials list for purchasing and insured all materials arrived in time. Provided

manufacturing samples to client for sign off prior to beginning manufacturing. Communicated on a

daily or weekly basis job status to sales and client. Prepared plant work orders and

shipping/mailing documentation. Monitored all details of the project through out the manufacturing

process to insure highest quality standards and all specifications were met. Created invoice for

accounting when projects were completed.

Customer Service Representative, Mail Operations Manager, and Traffic Manager

Webco Printing Company, Omaha, NE (Now out of business) (February 1992 to January 1997)

Worked three positions simultaneously for this company.

As a Customer Service Representative was responsible for managing job production within the manufacturing environment. This included verifying job specifications, creating work orders, and monitoring the project within the manufacturing environment.

As Mail Operations Manager researched and procured all the necessary hardware and software to

set up a department to fulfill clients mailing needs including merge/purge, presorting, CASS

Certifying, drop shipping, and postage discounts. Instituted all the necessary requirements of the

US Postal Service to allow the company to become a Plant Load Facility, an authorized Manifest

Mailer, and an authorized Drop Ship Mailer. Worked with Department Managers assisting in the

training of associates in the set up of mailing equipment, reading mailing reports, preparing drop

ship mail, and mail verification procedures.

As Traffic Manager established relationships to reduce freight charges by as much as 50% with

Freight Brokers, LTL Carriers, FedEx, and United Parcel Service. Backed up warehouse operations

which included using fork lift trucks and manual and electric pallet jacks to load trucks and handle

materials.

Technical Sales Representative

Eastman Kodak Company, Rochester, NY (January 1973 to April 1984)

Managed a sales territory with a sales volume of $3,000,000.

Specialized Education and Training:

Eastman Kodak Company, Rochester, NY

Completed an eleven month course designed by the company to train salesman in the technical application and marketing of Kodak products to Commercial Printing Companies. The training rotated between classroom and lab work at the Kodak Marketing Education Center. In addition time was spent in the field with established Kodak Representatives interacting with clients and other Kodak Employees. Time was also spent in the manufacturing and research and development facilities.

Prince Georges Community College, Largo, MD

Completed about 75% of the necessary College level courses toward an Associates degree in electronics technology. Was transferred by company to another city and was unable to complete.

US Naval Photographic School

Attended two three month courses in basic photography and advanced photo intelligence photography

Brecksville Senior High School, Brecksville, OH

Graduated with a High School Diploma

References:

Available upon request.

Contact this candidate