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Manager Quality Assurance

Location:
Coronado, CA, 92118
Salary:
40000
Posted:
October 11, 2010

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Resume:

Vicki Music

**** ***** ******, ****

Coronado, CA 92118

970-***-****

vlh0l7@r.postjobfree.com

Objective

I am seeking a challenging position in which I can utilize my experience as a professional consultant, clinician, and program manager. Additional training, travel, flexible work schedule, and relocation would be acceptable. I would consider an entry level position with a potential for growth or a lower salary in favor of a stable position with benefits.

Summary of Achievements

• highly motivated, team-oriented professional consultant, clinician, and trainer for 20 years

• successful simultaneous development of several community programs

• created strategic plans, grant proposals, contracts, competitive marketing campaigns

• drafted official position statements, instructional materials, curriculum, correspondence

• directed improved organizational design, change management, performance, productivity

• improved quality assurance and maximized revenue by 80% at Forest Family Clinic

Qualifications

• M.A. and Psy.D. Clinical Psychology

• B.S. Psychology with Social Work minor

• A.S. Business Administration

• extensive experience: program management and professional consultations

• extensive experience: leadership, team building, multidisciplinary team participation

• extensive experience: administrative and human resource management, clinic director

• skilled mental health clinician: assessment, diagnosis, treatment of severe issues

• student and clinician supervision, graduate level course instructor, seminar trainer

• expert witness testimony, court ordered evaluations, confidential record keeping

• service coordination: agencies, attorneys, therapists, courts, hospitals, residential care, etc.

• recruiting, negotiation, personnel evaluations, corrective action plans, exit interviews

• budget reviews, purchasing, financial analysis, accounts payable, cost reduction

• excellent verbal and written communication skills, strong analytic skills

• ability to compose professional documents in clear, concise, and accurate manner

• ability to maintain positive investor, board, community, and client relations

• ability to identify problems, establish realistic goals, develop long-range plans

• ability to manage multiple priorities simultaneously and large operations independently

• ability to maintain professional attitude and remain calm in hostile environments

• utilize problem-solving and solution focused techniques to improve decision-making

Skills

• Microsoft Office, Excel, PowerPoint, Outlook, billing programs, typing 90 wpm

• First Aid, CPR, medication administration

Specialty Areas

• child development, adolescent issues, character building, social skills training, play therapy

• special needs clients, IEP consults, conflict resolution, severe emotional disturbance

• violent youth and adult offenders, victim empathy, anger management, career assessment

• substance abuse, addictions, group therapy, cultural diversity, alternative lifestyles

• posttraumatic stress, sexual abuse, military life and family challenges, bereavement

• domestic violence, sexual assault, victim advocacy, sexual harassment

• alternative dispute resolution, mediation, professional leadership seminars

• marriage and family therapy, parenting skills, child abuse family law, adoption

• crisis intervention, suicide prevention, treatment planning, aftercare planning

• elder care, dementia, disability determinations, community resources

• group dynamics, adult learning, needs assessment, curriculum development

Employment History

Professional Consultations, Springfield, MO and Fort Collins, CO 1/1997-present

Clinician, Consultant, Independent Contractor

• professional consulting for clinicians, agencies, courts, and schools

• pioneer program and project management in multiple counties

• administrative management, human resource management, clinic director

• court ordered evaluations, expert witness testimony, disability determinations

• assessment, diagnosis, treatment planning, therapy, psychological testing, discharge planning

• substance abuse assessment and treatment, group therapy, medication compliance

• crisis intervention, suicide prevention, posttraumatic stress treatment

• parenting skills instructor, marriage and family therapy, child development coach

• play therapy supervisor, social skills and character building coach

• alternative dispute resolution, conflict resolution, mediation, life coach

• court ordered monitoring of juvenile and adult offenders

• treatment of children and teens in school settings

Forest Family Clinic, Springfield, MO 1/1995-8/1997

Clinician, Quality Assurance Director, Clinic Director, Independent Contractor

• pioneer community outreach programs in three counties

• maximized clinic revenue by 80%, secured grant for The Parenting Place program

• graduate course instructor, professional development trainer, student supervisor

• court ordered evaluations, expert witness testimony, disability determinations

• assessment, diagnosis, treatment planning, therapy, psychological testing, discharge planning

• substance abuse assessment and treatment, group therapy, medication compliance

• crisis intervention, suicide prevention, posttraumatic stress treatment, child abuse treatment

• play therapy supervisor, social skills and character building coach

• parenting skills instructor, marriage and family therapy, child development coach

• domestic violence counseling, anger management trainer, elder care treatment

• alternative dispute resolution, conflict resolution, mediation, and life coach

• court ordered monitoring of juvenile and adult offenders

• treatment of children and teens in school settings

Greene County Division of Family Services, Springfield, MO 3/1990-1/1995

Social Service Worker II, Children’s Treatment Worker, Foster/Adoption Licensing Worker

• therapeutic goal setting and treatment planning for family reunification

• foster/adoption seminar instructor and parenting skills trainer

• home safety inspections, social histories, home studies, background checks

• service coordination: financial, medical, psychological, therapeutic, legal

• monitored and documented parental progress, supervised parental visitation

• expert witness testimony and court reports

• multidisciplinary team efforts in provision of community services

• crisis intervention, suicide prevention

Additional Employment History 1/1968-8/1985

• food service worker, hotel restaurant manager, apartment manager, franchise owner, executive administrator, office manager, mineral leasing and marketing agent, regional manager

Education

Forest Institute of Professional Psychology, Springfield, MO 8/1989-8/1997

Psy.D. Clinical Psychology Degree-October 13, 1996

M.A. Clinical Psychology Degree-November 13, 1994

Residency completed August 1997

Evangel College, Springfield, MO 8/1988-7/1989

B.S. Psychology Degree-July 14, 1989

Psychology Major, Social Work Minor

Southwestern Oklahoma State University, Weatherford, OK 8/1987-7/1988

Psychology and Social Work Courses

Sayre Junior College, Sayre, OK 8/1985-5/1987

A.S. Business Administration Degree-May 5, 1987

Vicki Music

1525 First Street, S103

Coronado, CA 92118

970-***-****

vlh0l7@r.postjobfree.com

Objective

I am seeking a challenging position in which I can utilize my experience as a professional consultant, clinician, and program manager. Additional training, travel, flexible work schedule, and relocation would be acceptable. I would consider an entry level position with a potential for growth or a lower salary in favor of a stable position with benefits.

Summary of Achievements

• highly motivated, team-oriented professional consultant, clinician, and trainer for 20 years

• successful simultaneous development of several community programs

• created strategic plans, grant proposals, contracts, competitive marketing campaigns

• drafted official position statements, instructional materials, curriculum, correspondence

• directed improved organizational design, change management, performance, productivity

• improved quality assurance and maximized revenue by 80% at Forest Family Clinic

Qualifications

• M.A. and Psy.D. Clinical Psychology

• B.S. Psychology with Social Work minor

• A.S. Business Administration

• extensive experience: program management and professional consultations

• extensive experience: leadership, team building, multidisciplinary team participation

• extensive experience: administrative and human resource management, clinic director

• skilled mental health clinician: assessment, diagnosis, treatment of severe issues

• student and clinician supervision, graduate level course instructor, seminar trainer

• expert witness testimony, court ordered evaluations, confidential record keeping

• service coordination: agencies, attorneys, therapists, courts, hospitals, residential care, etc.

• recruiting, negotiation, personnel evaluations, corrective action plans, exit interviews

• budget reviews, purchasing, financial analysis, accounts payable, cost reduction

• excellent verbal and written communication skills, strong analytic skills

• ability to compose professional documents in clear, concise, and accurate manner

• ability to maintain positive investor, board, community, and client relations

• ability to identify problems, establish realistic goals, develop long-range plans

• ability to manage multiple priorities simultaneously and large operations independently

• ability to maintain professional attitude and remain calm in hostile environments

• utilize problem-solving and solution focused techniques to improve decision-making

Skills

• Microsoft Office, Excel, PowerPoint, Outlook, billing programs, typing 90 wpm

• First Aid, CPR, medication administration

Specialty Areas

• child development, adolescent issues, character building, social skills training, play therapy

• special needs clients, IEP consults, conflict resolution, severe emotional disturbance

• violent youth and adult offenders, victim empathy, anger management, career assessment

• substance abuse, addictions, group therapy, cultural diversity, alternative lifestyles

• posttraumatic stress, sexual abuse, military life and family challenges, bereavement

• domestic violence, sexual assault, victim advocacy, sexual harassment

• alternative dispute resolution, mediation, professional leadership seminars

• marriage and family therapy, parenting skills, child abuse family law, adoption

• crisis intervention, suicide prevention, treatment planning, aftercare planning

• elder care, dementia, disability determinations, community resources

• group dynamics, adult learning, needs assessment, curriculum development

Employment History

Professional Consultations, Springfield, MO and Fort Collins, CO 1/1997-present

Clinician, Consultant, Independent Contractor

• professional consulting for clinicians, agencies, courts, and schools

• pioneer program and project management in multiple counties

• administrative management, human resource management, clinic director

• court ordered evaluations, expert witness testimony, disability determinations

• assessment, diagnosis, treatment planning, therapy, psychological testing, discharge planning

• substance abuse assessment and treatment, group therapy, medication compliance

• crisis intervention, suicide prevention, posttraumatic stress treatment

• parenting skills instructor, marriage and family therapy, child development coach

• play therapy supervisor, social skills and character building coach

• alternative dispute resolution, conflict resolution, mediation, life coach

• court ordered monitoring of juvenile and adult offenders

• treatment of children and teens in school settings

Forest Family Clinic, Springfield, MO 1/1995-8/1997

Clinician, Quality Assurance Director, Clinic Director, Independent Contractor

• pioneer community outreach programs in three counties

• maximized clinic revenue by 80%, secured grant for The Parenting Place program

• graduate course instructor, professional development trainer, student supervisor

• court ordered evaluations, expert witness testimony, disability determinations

• assessment, diagnosis, treatment planning, therapy, psychological testing, discharge planning

• substance abuse assessment and treatment, group therapy, medication compliance

• crisis intervention, suicide prevention, posttraumatic stress treatment, child abuse treatment

• play therapy supervisor, social skills and character building coach

• parenting skills instructor, marriage and family therapy, child development coach

• domestic violence counseling, anger management trainer, elder care treatment

• alternative dispute resolution, conflict resolution, mediation, and life coach

• court ordered monitoring of juvenile and adult offenders

• treatment of children and teens in school settings

Greene County Division of Family Services, Springfield, MO 3/1990-1/1995

Social Service Worker II, Children’s Treatment Worker, Foster/Adoption Licensing Worker

• therapeutic goal setting and treatment planning for family reunification

• foster/adoption seminar instructor and parenting skills trainer

• home safety inspections, social histories, home studies, background checks

• service coordination: financial, medical, psychological, therapeutic, legal

• monitored and documented parental progress, supervised parental visitation

• expert witness testimony and court reports

• multidisciplinary team efforts in provision of community services

• crisis intervention, suicide prevention

Additional Employment History 1/1968-8/1985

• food service worker, hotel restaurant manager, apartment manager, franchise owner, executive administrator, office manager, mineral leasing and marketing agent, regional manager

Education

Forest Institute of Professional Psychology, Springfield, MO 8/1989-8/1997

Psy.D. Clinical Psychology Degree-October 13, 1996

M.A. Clinical Psychology Degree-November 13, 1994

Residency completed August 1997

Evangel College, Springfield, MO 8/1988-7/1989

B.S. Psychology Degree-July 14, 1989

Psychology Major, Social Work Minor

Southwestern Oklahoma State University, Weatherford, OK 8/1987-7/1988

Psychology and Social Work Courses

Sayre Junior College, Sayre, OK 8/1985-5/1987

A.S. Business Administration Degree-May 5, 1987



Contact this candidate