Austin Clarkson

**** ****** ****

Oreland, PA ***75

215-***-****

vkoq5h@r.postjobfree.com

Education:

August 2007 – Howard University, Washington, DC

Present Major: Business Management

Senior

September 2003 – Springfield Township High School, Montgomery County, PA

June 2006

Experience:

May 2010 – Allstate Insurance, Philadelphia, PA

August 2011 Insurance Associate

1 Telemarketing Representative - Solicited customers from existing book of business to sell additional lines of insurance. Scheduled appointments for Agent and Sales Representatives.

2 Property insurance Inspection Technician - For Agency property insurance policies that fail inspection, worked with the customer to rectify inspection concerns.

May 2009 – Verizon Communications, Philadelphia, PA

August 2009 Service Technician

Summer Hire

Assisted the Service Technician in performing tasks associated with the

installation and repair of residential telephone service in the Philadelphia

area.

May 2008 – Target, Plymouth Meeting, PA

August 2008 Sales Floor Assistant/Cashier

May 2007- Verizon Communications, Philadelphia, PA

August 2007

Summer Hire Frame Attendant

1 Duties included: Connecting, disconnecting and testing customer telephone lines with central office equipment

2 Reading and interpreting service orders and circuit diagrams to determine work to be done

1 Reviewed customer trouble reports, sorted reports by commitment time and used documentation to determine steps to be taken to clear the trouble

2 Used computer terminal to perform equipment tests and to input, maintain and retrieve specific data and reports as required

3 Contacted customers by telephone to verify and renegotiate appointments for repair service and determine that trouble has been cleared for closeout concurrence

4 Communicated via telephone with inside/outside technicians and Business Office to accomplish specific job tasks

April 2006 - Allstate Insurance Agency, Philadelphia, PA

August 2006 Office Assistant

1 Responded to customer inquiries regarding their insurance

2 Filing

3 Accepted customer payments

4 Entered data into the Allstate quoting system for the purpose of

providing auto and homeowner’s insurance quotes to potential

customers

1 Completed Agency remittance reports at end of day; verified cash

and check totals for accuracy

1 Completed daily bank deposits

February 2004 – Rita’s Water Ice, Philadelphia, PA

August 2004 Cashier

1 Managed $4,000 in cash weekly

2 Excellent communication skills, greeting over 500 customers

weekly

1 Trained new employees weekly

2 Composed weekly attendance schedule

3 Reconciled daily cash received

Extra Curricular Activities

1 Future Business Leaders of America

2 Youth 2 Youth Ministry at Enon Tabernacle Baptist Church

3 Multi Cultural Students Association

Skills

1 Proficient in Microsoft Word, Excel, PowerPoint

2 Excellent communications skills

3 Excellent math skills

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