Shenetta L. Hawkins **** S. Marshfield Chicago, IL 60620

773-***-**** 312-***-****

vkbdss@r.postjobfree.com

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Objective:

Outgoing, detail-oriented and efficient professional with significant customer service experience seeking entry-level opportunity and return to the healthcare industry.

Education:

Robert Morris University Orland Park, IL

Associates of Applied Science

Concentration: Medical Assisting

Turkiendorf Training Institute Chicago, IL

Certification in Phlebotomy& EKG

Externship:

Dr. Anita John Chicago, IL

Externship (160 administrative and clinical hours) 2002

• Prepared and sanitized patient rooms

• Escorted patients into exam rooms

• Assessed and documented vitals and presenting problems

• Administered injections

Work Experience:

City of Chicago Chicago, IL

Hospitality Worker 2006 – present

• Prepare meals for Senior Citizens

• Collect and monitor contributions

• Maintain daily log book and assess and order supplies

Walgreens Chicago, IL

Pharmacy Technician 2005 – 2006

• Assisted Pharmacist with the filling of prescriptions

• Took customer prescriptions and verified insurance

• Cash register responsibilities

Carolina Logistics Bolingbrook, IL

Warehouse Associate 2004 – 2005

• Processed mail ordered items

• Worked effectively in a team environment

• Developed time management and efficiency skills

Levy Security (Northwestern Memorial Hospital) Chicago, IL

Customer Service Officer 1999 – 2003

• Answered and transferred phone calls

• Greeted patients and visitors

• Ensured safety of all

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