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Sales Customer Service

Delray Beach, Florida, 33444, United States
October 19, 2010
Contact Info:

jacob klimczuk

**** *********** ******* **** ****, Boynton Beach, FL 33426

Tel: 561.***.**** email:

SUMMARY --------------------------------------------------------------------------------------------------------------------------

Team leader with extensive buying and merchandising experience looking to effectively apply strong visual abilities, exceptional negotiation techniques, and team management strategies within a global firm.

QUALIFICATIONS ----------------------------------------------------------------------------------------------------------------

• Product and line development experience – trend forecasting; research and conceptualization; sample, material and fabric selection; product development; effective costing and buying techniques

• Proven ability increasing profit-margins by identifying opportunities in sales and inventory through product analysis and trend-forecasting

• Ability to create strategic merchandise-plans supporting the company's financial objectives and brand goals – purchasing, brand development, product-line creation

• Advanced understanding of fashion-styling and visual-merchandising; proven ability to create/style appealing concepts for specific clients/environments

• Communication and correspondence – maintaining regular follow-ups with national and international vendors, manufacturers, and factories regarding product, pricing, contract terms, as well as art-work and logistics strategies

• Dynamic graphic design capabilities – hands-on and conceptual. Expert knowledge of Adobe Photoshop and Illustrator. Design & Fine Arts trained.

• Highly effective proactive problem-solving skills, as well as strong planning and organizational management abilities

• Successfully able to manage and maintain projects independently, as well as within a team setting

• Strong product and company-branding experience and knowledge

EXPERIENCE ----------------------------------------------------------------------------------------------------------------------

Jacob Ashton Fine Menswear Boutique Delray Beach, FL May 2009 – Present

Senior Merchandiser/Consultant

• Making all decisions regarding purchasing, merchandising, and promoting products in order to reach sale-objectives set for the store

• Analyzing and maintaining all aspects of product purchases, sales, budgets and timelines to ensure positive industry-relations and successful margins at the store

• Providing outstanding customer service, and new fashion-concepts for each client to ensure complete satisfaction and repeat-customers

• Consistently researching and following new and future industry trends, and addressing these through new products, and concepts inside the boutique

• Maximizing all areas of the store to maintain a positive and appealing image through innovative merchandising techniques, and creative space and lighting concepts

FSB – Fashion Shoppe Boutique Boynton Beach, FL July 2007 - 2009

Merchandiser/Product Developer/Assistant Buyer

Extensive merchandising experience involving all aspects of operating successful, fashion-forward boutique and brand.

• Product development - GIOVANNI MARQUEZ FOOTWEAR & BING BING lines - tasks include: research and conceptualization; fabric and material selection; maintaining product sample and development guidelines (quality, budgets, timelines) - communication with manufacturers, factories & retailers (national & international);

• Assistant Buyer responsibilities at major fashion trade-shows (Magic, Project, Trafik & the Collective). Merchandise selection, trend forecasting; price, terms and delivery negotiation resulting in improved profit-margins and expended customer base

• Lead several projects re-branding and re-merchandising FSB store-space (7000 sq. ft). Improvements include: floor-plan layout; décor & ambiance; display, lighting & signage solutions; product placement; and storage solutions.

• Creation and expansion of e-commerce solutions including improved product sales techniques, and site promotion resulting in increased on-line sales

• In-store and internet-sales, as well as fashion-consultation responsibilities

Sonic Solutions (formerly ROXIO Inc.) Toronto, Canada Mar 1999 – July 2006

Associate Art Director/Visual Content Team Lead

Lead Content Designer on several of company’s products, including flagship applications.

• Effectively designed and delivered products on time and within budget; satisfying requirements of internal groups (product developers & sales teams), as well as external customers & product users

• Worked and consulted with Product Managers & Developers to maintain proper product-guidelines and timelines, as well as to ensure quality/quantity control.

• Generated creative briefs, style guides, product samples, template designs and mock-ups to improve existing and future products

• Offered creative direction and provided technical guidance to junior peers

EDUCATION -----------------------------------------------------------------------------------------------------------------------


Art Institute of Fort Lauderdale

Theoretical and practical curriculum includes:

• Visual Merchandising, Merchandise Buying & Fundamentals of Apparel Textiles

• Advanced Retail Mathematics – Calculating & Analyzing Production and Buying costs

• Fashion Styling & Fashion Business Management, Fashion Show Production

• Psychology of Color & Fashion Product Development

• Business Law and Fashion Research & Sourcing


Seneca College

The program focused on the creative aspects of designing print-based graphic materials within the apparel, publications and advertising design contexts.

Courses Included:

• Color Theories & Color Forecasting - typography, print production, advertising, corporate design, publications design and photography

• Selecting Projects & Clients – Working with different styles