Briana Lester

vikci0@r.postjobfree.com

*** ******* ****

University Park, IL 60484

708-***-****

EDUCATION

University of Illinois at Urbana-Champaign August, 2007 – August, 2011

Candidate for a B.A. in Community Health

Graduation Date: 8/2011

PROFESSIONAL EXPERIENCE

Macy’s – Seasonal Sales Associate November, 2011 – January, 2012

Made daily retail sales through various sales approaches

Handled customer concerns and complaints

Contributed to keeping designated store departments in presentable conditions

Frances Nelson Health Center – Administration Intern January, 2010 - May, 2011

Champaign, IL

Sourced 50 to 75 incoming/outgoing calls daily

Aided in the coordination of new medical records facility

Learned and assisted medical staff with patient referrals to specialists

Worked hands-on with low income patients to help find charity care programs

America Reads/America Counts – Tutor January, 2008 – May, 2009

Champaign, IL

Provided academic assistance to Dr. Howard’s Elementary School students

Helped students develop positive attitudes toward learning and studying

Assisted students in achieving a better understanding of specific subject material and in improving academic capabilities in designated areas

Salon Heaven – Office Clerk August, 2006 – August, 2007

Chicago, IL

Answered telephones and took messages in salon office

Scheduled hair appointments daily in organized manner

Handled customer concerns and complaints

SKILLS

Proficient in Microsoft Word, Excel, and PowerPoint

Competent in use of photo copy and fax machines