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Technical Engineering Analytical

Location:
Carrollton, TX, 75007
Posted:
January 13, 2016

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Resume:

PERRY WEBB

Phone: 972-***-****(home) Email: vh3850@r.postjobfree.com

QUALIFICATION SUMMARY

Over 20 years of electrical engineering experience in quality and failure analysis, including semiconductor and repair.

Skills include:

• Computer Repair

• Independent Technical Contributions

• Supervision

• Bipolar and CMOS processes

• Memory, Microprocessors, Focal Planes, Sensors, and Optoelectronics

• Data Analysis

• Wafers, package ICs, and modules

• Silicon, III/V and II/VII compounds

• Device Physics

• 5s & 6σ Green Belt Certified

• Customer and Supplier Interaction

ACCOMPLISHMENTS

• Increased repair quality average customer survey ratings from < 7 to > 8.

• Initiated corrective action for Windows updates by verifying symptoms of Windows trying to update and matching with customer complaints in the surveys.

• Attained additional warranty coverage for customers and OEM corrective action by photographing and reporting to OEM a hinge problem on a particular model.

• Triggered OEM to publish a fix for preinstalled software by identifying a related internet news article and reporting it to OEM.

• Resolved parts issues by identifying the parts delivered from the warehouse and working with the planners to verify or fix the supply.

• Moved and expanded two mainboard repair lines from two to five.

• Eliminated final test failures with measurement technique at ECO inspection to verify correct value of replaced resistor during ECO implementation.

• Eliminated sensitivity failures on a pressure sensor as a Green Belt Project team member.

• Increased capacity and reduced cycle time of failure analysis.

• Identified major yield failure mode for pressure sensor by developing microscope technique.

• Extended life of circuit cards by developing a heat dissipation technique to unsolder devices.

• Qualified new products and monitored reliability when supervising reliability lab.

• Appraised hot carrier reliability for 0.5 micron process in an integrated circuit wafer facility.

• Published a paper on failure analysis of HgCdTe focal plane arrays.

• Automated parametric test by programming four independent probes and a switching matrix.

• Reduced feedback from months to weeks by wafer level qualifications preceding package.

• Saved $1.5 million in one year by eliminating needless package qualifications when the processes needed corrective action.

PROFESSIONAL EXPERIENCE

SMS INFOCOMM (PREVIOUSLY WISTRON INFOCOMM), Grapevine, Texas 2009 - 2015

Quality Engineer 2012 – 2015

• Resolved computer repair issues by facilitating communication between Engineering and OEM failure analysis. Included issues with reliability, quality, and supply chain. Also created and tracked OEM cases for firmware, recovery image, and bill of material issues.

• Improved repair quality by evaluating QC failures and customer surveys. Reviewed and categorize 300 to 400 customer surveys per week. Consolidated the results with repair data, test logs, and repeat return data to initiate and evaluate corrective actions.

• Assisted with generating and documenting follow up of corrective action reports (CAR).

• Conducted ISO internal audits, including standard operating procedures and work instructions.

Notebook Computer Motherboard Repair Lead 2009 - 2012

• Started, tracked, and ensured flow of motherboards through the repair system.

• Edited and wrote work instructions for motherboard repair and quality.

• Gave performance reviews to 20 through 30 employees each month.

• Internal ISO auditor

• Awarded 2009 Temporary Employee of the Year from the motherboard repair department.

HONEYWELL CONTROL PRODUCTS, Richardson, Texas 1995 - 2009

Failure Analysis Engineer/Quality Engineer III

• Performed and developed techniques for failure analysis on customer and production failures at a sensor and optoelectronic wafer fab.

• Analyzed failures using test equipment, optical microscopes, scanning electron microscopes, focused ion beam, and reverse processing equipment.

• Discovered root cause of failures using production data related to failures.

• Improved yield as member of Green Belt team.

EDUCATION

M.S., Electrical Engineering, Solid State Electronics, Texas A & M University

Master's Thesis: "Dielectric Characterization of Single Crystal Tourmaline as a Function of Temperature and Frequency"

B.A. Teaching Certification in Physics and Mathematics, Hardin-Simmons University

SPECIAL SKILLS

• Microsoft Office (VBA macros)

• Digital Images

• Building And Repairing Computers

• TCP/IP networks including wireless

• Scanning Electron Microscope

• Focused Ion Beam

• Optical Microscope

• Chemical reverse processing

• Oil Refinery Electrician

• Microsoft Windows (All Versions)

• Linux

• Parametric Test Equipment

• Labview, Metrics ICS, HP Basic

• Physical Microprobing

• Rudimentary knowledge of many languages

• Electrical Engineering lab teacher

• Eagle Scout



Contact this candidate