Matthew Shy

**** ********* *****

Bristol, VA ***01

276-***-****

veeqdb@r.postjobfree.com

Objective To find a management level position in food and beverage industry to utilize my

experience and skills in the restaurant business.

Experience 2004 - 2010 Claremont Restaurant Group Mooresville, NC

Fast Lane Bar and Grill Bristol, VA

General Manager

Opened a themed restaurant from the ground level.

. General Manager duties for Bristol and Hickory location for 3 months while training

Hickory management team.

. Increased sales in Bristol by 30% in 3 years.

. Coordinated and helped supervise opening additional Fast Lane restaurants in

Hickory, NC and Rock Hill, SC as a result of success of Bristol location.

. Establishing Fast Lane as en entertainment venue, providing live entertainment 3 to 5

nights a week.

. Established a management program and oversaw the training of new management

teams for all three Fast Lanes including customer service, monthly P&L analysis labor

and food cost analysis, and employee evaluations.

. Maintained high safety and sanitation standards.

. Insurance claim free in Bristol for the last 3 years for employees and guests.

. Established a yearly budget and managed operations to stay within the budget

including labor, food cost, and marketing expenses.

. Performed monthly manager evaluations.

. Managed staff of 8 salary and 70 hourly employees.

. Trained managers in kitchen and dining room.

. Managed daily cash flow, including analyzing daily sales reports to isolate and

resolve mistakes for corporate accounting.

. Established a very good reputation in local community with customers and vendors.

2001 - 2004 OʼCharleyʼs Bristol, VA

Head Bartender

. Helped create a high volume bar which became the busiest in the OʼCharley's

Corporation in 2003.

. Trained hourly employees in salesmanship and company standards.

. Oversaw daily cash flow of the bar.

. Participated in multiple corporate training courses including alcohol awareness.

1995 – 2000

General Manager Bellaʼs Pizza Abingdon, VA

. Energized an established local food concept.

. Increased sales by 90% in 6 years.

. Originated interior remodeling as well as construction of outdoor dining area.

. Grew customer base by strong community involvement.

. Hired and trained new work force, including current management.

1991 – 1995 Copper Cellar Corp. Knoxville, TN

. Supervised kitchen staff of 20 for Copper Cellar and Calhouns on the river.

1989 – 1991

District Supervisor Nationwide Warehouse Knoxville, TN

. Coordinated all training and operational duties for 6 locations.

. Supervisor of 48 employees.

. Responsible for sales growth of 30% average for all 6 stores in 2 years.

. Supervised the opening of a new store in Mobile, AL.

1987

Electricians mate U.S. Navy Orlando, FL

. 8-week basic training and 16-week advanced training nuclear field A school.

. Received honorable medical discharge.

Education 1987 – 1988 Marshall University Huntington, WV

1986 Graduated Virginia High School Bristol, VA

Skills . Abundant culinary knowledge and experience (excelling in regional cuisine).

. Fully experienced in cost analysis, budget development and execution.

. Supervised staff training on managerial and hourly levels.

. Effective history with customer service and troubleshooting.

. Strong reputation in industry by customers and employees.

Interests Reading, sports, and cooking.

References Christine Whitman Regional Director CRG 704-***-****

Doni Holmes Manager O'Charleyʼs 276-***-****

Donna Gregory Event Coordinator, Sprint 276-***-****

Eric Clark Director Boys Club 276-***-****

Brian Anderson Sales Dir., Walling Distributing. 276-***-****

Patrick Walken General Manager Samʼs 276-***-****

Vicie Dotson Rhythm and Roots 423-***-****

Todd Horton General Manager Red Lobster 276-***-****

David Leonard Appraisal Consultants 276-***-****

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