Benefit a company by using my comprehensive distribution, operations, and supply chain leadership skills. Add value to the company by executing their mission, improving operational efficiencies, reducing costs, while developing a strong support staff.
Personable high energy performance oriented Senior Leader with broad supply chain and industries experience. Proven leader of large operational and supply chain organizations demonstrated by continued career growth with increasing responsibility and expanding functionality. Customer centric with a focus on business development /expansion. A dynamic problem solver.
Strengths include executing the company vision and goals, leading and developing effective remote organizations and operations by continued focus on improving processes and organizational efficiencies, communicating effectively to all levels, leveraging internal cross-functional relationships, managing organizations through various degrees of change and conflict, identifying and implementing technological solutions, and developing, mentoring and motivating employees providing depth and succession.
Summary of Qualifications
25+ years of successful operations and supply chain experience in fortune 100 and/or growing companies.
7+ years of Director level responsibility for “all” supply chain functions included in procurement, conversion, and logistics management. Responsible from Sales & Ops planning to product delivery.
12+ years in distribution management including responsibility for; a large complex operation (500k sq ft), a fully automated fulfillment center, multiple sites. Was team lead for site selection and new DC facility start-up. WMS implementation leader.
10+ years of pharmaceutical industry experience. Seven years as a contract manufacturing and third party logistics provider.
Plant Manager for international aseptic manufacturing facility, responsible for managing staff & physical facility maintenance.
Extensive inventory management skills. Successful at improving accuracy and inventory turns, reducing capital investment.
Continuous Process Improvement driven leader using lean and six sigma methodologies. Waste eliminator through standardization and simplification of tasks and processes. Currently enrolled in Six Sigma green belt certification program.
Strong Customer Relationship and Customer Service Management skills from over a decade of face to face, phone and e-mail relationships. Managed call center team responsible for enforcing contracts and agreements while delighting customers.
Directed distribution channel management activities for major electronics company. Reduced big box store out-of-stocks.
Dependable and conscientious in remote locations. A reliable autonomous leader of large remote facilities.
A seasoned change agent, flexible and adaptive. Experienced with facility start-ups, acquisitions, and turn-around.
Utilizes both democratic and authoritative leadership styles to achieve desired results. Comfortable in, and knows when to use each style based on organization maturity and operational environment.
Develops organizational talent, top grades personnel aligning employees with appropriate positions and career levels based on skill sets and capabilities. Builds organizational depth and positions staff for succession planning.
Inspired leader and mentor who motivates organizations to maintain high levels of performance and productivity and develops individual staff members by aligning company goals and objectives with employee’s individual development plans.
Personable and approachable demeanor with an open door policy. Manages by walking around. Ability to communicate at all levels. In tune with the pulse of the organizational climate. Establishes a commitment to a safe work environment.
Excellent project management, communications, and presentation skills. Routinely presented to C-Level executives.
P&L responsibility, extensive budget development and adherence experience.
APICS-Certified CPIM, MBA, Operations, Logistics & Finance degrees.
Selected Career Achievements
DISTRIBUTION & WAREHOUSE MANAGEMENT
Managed automated AS/RS warehouse facility with pick to light order fulfillment, automated materials movement equipment, WMS & RF technology. Implemented a “Best of Class DC” monitoring tool that consolidated KPI info.
Re-engineered a manufacturing facility warehousing activities improving efficiencies, maximizing cube, significantly reducing costs (18%). Solution was a paradigm shift that became the standard for all company facilities. (9 sites)
o Implemented Automated Data Collection solution on material handling equipment, RF technology based.
o Consolidated carrier base, standardized lanes, reduced freight rates, and improved service levels.
ERP software “distribution area expert” for the development, testing and implementation of software’s order management, and WMS logic for commercial & consumer product fulfillment. Successfully implemented software for consumer products.
Managed third party distribution activities supporting contract manufacturing operation. P&L responsibility.
Re-engineered company’s sales & operations planning process by leading a cross functional team of sales, planning, inventory, supply chain, manufacturing, engineering, quality and human resource personnel. Developed and implemented tool/database that standardized and streamlined the monthly process, created a cohesive company plan, more accurately estimated resource requirements, and improved sales/revenue projections.
Value stream mapped and re-engineered the company’s supply chain processes from order receipt to fulfillment. Reorganized several departments and aligned functionality. Reduced procurement, scheduling and planning cycle times. Improved resources planning ensuring constrained resources were fully utilized. Provided customers realistic and improved promise dates. Solution increased on time service levels from 78%-99%, reduced costs and improved moral.
Consolidated indirect vendor/supplier base. Implemented successful in-house vendor managed inventory program.
Expanded business to assume inventory management responsibility of contracted customer’s products, approx. 1000 SKU’s. Reduced total inventory, increased turns, while improving order fill rates from 93% to 99.5%.
Developed and implemented tool that improved visibility of in-transit and projected on-hand inventories from multiple (11) supply locations. Tool provided improved visibility for manufacturing site reducing inventory requirements by12%.
Grew internal supply chain organization from two CPIM’s to twelve through in-house training, motivation and rewards.
Assumed leadership and facility management role for an acquired failing international sterile manufacturing facility. Developed and executed cross functional action plans to improve manufacturing, supply chain, quality, accounting and other support business system efficiencies. Re-engineered the manufacturing and supply chain processes using lean methodologies, managed capital projects, validated equipment functionality, developed standardized processes and methods, and created supporting SOP’s. Met all FDA regulatory requirements. Hired and developed personnel. Implemented an AP process. Honed international import & export processes. Restarted facility ahead of schedule, improved capacity and yield, reduced product reject rates and on hand raw material requirements. Received FDA approval for site.
Managed America’s sales support call center back office operations supporting U.S. and international channel sales for major electronic products. Team of 135 reps and managers supporting government, education, commercial and enterprise orders.
o Standardized and automated processes, reduced order volume and improved distribution channel sales, reduced order errors and cycle times. Identified areas requiring capital investment to achieve optimum operational efficiency.
Selected to company’s new start-up management team for a new technology based product line. Grew company from pilot plant operation to five manufacturing facilities over a four year period. Participated in site selection, capacity analysis, equipment selection, plant start-ups, staffing, 3PL & freight vendor selection, systems implementation, inventory planning, determining KPI’s and reporting requirements , customer service and issue resolution.
Start-up team leader during the building of a new DC facility and the transition from old facility into new operation.
VOICE OF CUSTOMER, CUSTOMER RELATIONSHIP MANAGEMENT:
Value stream mapped the contract manufacturing business process supporting a Fortune 100 company’s major brand. Eliminated non-value added activates. Expanded contracted services to include overall inventory management of product and components. Results led to extended contract length and business expansion for additional services and products.
Evaluated customer’s F/G’s packaging configurations and identified opportunities to standardize package sizes. Resulted in reduced customer freight spend, improved manufacturing and order fulfillment efficiencies.
Improved new product launch process and developed a status tracking tool that reduced time-to-market across all products.
Standardized and automated account management processes reducing errors and providing ease in cross-training CSAM’s.
Won over several highly disappointed customers with open, honest and direct communication and executing deliverables as communicated.
EMPLOYEE DEVELOPMENT, MOTIVATION AND SAFETY:
Implemented Job Safety Health Analysis review of each accident and incident. Addressed causes. Reduced number of OSHA recordable injuries from twelve/year to zero/year over a two year period, remained incident free for three additional years.
Grew a supply chain organization of certified CPIM’s from two to eleven employees through on-site training & motivation.
Developed and top graded key performers. Promoted or realigned numerous internal candidates strengthening organization.
Implemented a “Power of One” recognition system that empowered employees and improved job satisfaction results.
Improved yearly perfect attendance of a staff of sixty-five from 0% to 33% (twenty-one) over a four year period.
OTHER NOTEABLE ACHIEVEMENTS
As ERP software Project Manager successfully implemented ERP software at two clients.
Implemented 5S methodology within warehouse resulting in increased moral, safety and departmental efficiencies.
Implemented companywide recycling program reducing landfill disposable expense and generating revenues.
Developed a part-time work schedule to utilize retired and temp employees to meet spikes in operations.
DENDREON INC. – Seal Beach, CA
Supply Operations Director
9/2010 to Current
APPLE COMPUTER INC – Austin, TX
Senior Ops Manager
12/2008 to 08/2009
FREEPORT MCMORAN INC – Phoenix, AZ
VP Planning, Inventory, Distribution, Customer Service
08/2007 to 08/2008
DFB PHARMACEUTICALS – San Antonio, TX, Lakewood, NJ, Curacao, Netherlands Antilles
Plant Manager / Director of Operations
01/2006 to 07/2007
Director of Logistics, (Customer Service, Production & Inventory Control, Materials & Distribution Mngt, Procurement)
04/2002 to 12/2005
Distribution Center & Materials Manager
06/2000 to 04/2002
POWERCERV – Atlanta, GA, Tampa, FL
Certified ERP Software Implementation Project Manager
Distribution & Manufacturing Modules
09/1998 to 05/2000
BALL CORPORATION –Conroe TX, Atlanta, GA,
Corporate Manager of Production & Inventory Control
10/95 to 06/98
Production/Inventory Control & Distribution Manager
04/1990 to 10/1995
ICI AMERICAS INC – Newark, DE
AS/RS Receiving & Distribution Supervisor
09/87 to 04/90
Education & Certifications
WILKES UNIVERSITY – WILKES BARRE, PA
MBA - Business Management
BOSTON UNIVERSITY – BOSTON, MA
BS/BS – Operations & Logistics Management
BS/BA – Finance
APICS – CERTIFIED PRODUCTION INVENTORY CONTROL MANAGER (CPIM)
Technical Programs, Additional Knowledge & Training
MS Office Suite: Word, Excel, PowerPoint, Visio, Project, Outlook, Windows 95 / 98 / XP,
Oracle, SAP, Baan, JDEdwards, PowerCerv, iLife, Keynote, iWorks, Lotus Notes,
WMS, RF Technology, Lean Manufacturing, Six Sigma, 5S, Kaizen, DMAIC, SIPOC, KanBan, Poke Yoke
Root Cause Analysis, 5 Whys, Process Mapping, Cause & Effect (fishbone), Pareto Charts, Run Charts,
FDA, EMEA, DEA, ATF, & MHRA OSHA Regulatory Compliance, cGMP’s, TQM
Demand Management, Forecasting, Materials Management, Production Planning & Control, Data Management
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