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Medical Technologist Customer Service

Location:
Scottsdale, AZ
Posted:
October 18, 2011

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Resume:

Kris Zoucha MT(ASCP)

***** *. ****** ***** **. Fountain Hills, AZ 85268 v9krty@r.postjobfree.com 402-***-****

Top-performing Medical Technologist with 18 years experience in laboratory management, customer service, technical support and physician and patient communications.

Summary of Qualifications

Develop relationships and networks with physicians and other laboratory professionals to expand on their laboratory needs.

Troubleshooting instrument and quality control issues within the laboratory.

Train and mentor new laboratory professionals.

Proven self-starter, working independently, while contributing to the success of the entire team.

Multi-tasking to ensure that all time lines are met or exceeded.

Laboratory Information Systems used: Cerner, Sunquest, Antek and Orchard

Professional Experience

Medical Technologist (Contract) August 2011-Present

Maricopa Integrated Health Systems

Perform laboratory duties in the Microbiology department.

Lead Medical Technologist January 2009-August 2011

Fremont Area Medical Center

Supervise ten Medical Technologists and three Lab Assistants on the evening and night shifts. Perform laboratory testing in Blood Bank, Hematology Chemistry, Microbiology and UA departments. Conducts QC, QA and maintenance on lab instruments.

Medical Technologist July 2008-January 2009

Family Healthcare of Wahoo

Perform laboratory testing in Chemistry, Hematology and Serology Departments. Conduct QC, QA and maintenance on lab instruments.

Quality Supervisor February 2008-July 2008

International BioResources, LLC Omaha, NE

Respond to QA tracking, external and internal audit findings, recommend and monitor corrective and preventative actions, ensure SOP compliance, monitor proficiency test surveys and employee training.

Medical Technologist Oct. 2007-Feb. 2008

Saunders Medical Service Wahoo, NE

Performed laboratory testing in Chemistry, Hematology, Microbiology and Blood Banking departments. Conducted QC, QA and maintenance on lab instruments.

Clinical Laboratory Manager Feb. 2007-Oct. 2007

MDS Pharma Services Lincoln, NE

Managed all aspects of a Clinical Laboratory within a research facility. Lead eight employees. Directed QC and QA. Ordered supplies and processing revenue.

Medical Technologist June 2006-Feb. 2007

Physicians of IM Omaha, NE

Performed laboratory testing in Chemistry, Hematology and Immunology departments. Conducted QC, QA and maintenance on lab instruments.

Medical Technologist Jan. 2006-June 2006

Alegent Health Systems-Lakeside Hospital Omaha, NE

Performed laboratory testing in Chemistry, Hematology, Immunology, Microbiology and Blood Bank. Conducted QC, QA and maintenance on lab instruments.

Technical Service Representative Feb. 2005-Jan. 2006

Streck Omaha, NE

Provided technical support and sales recommendations to customers, mainly physicians and other laboratory professionals, with quality control and laboratory instrument problems.

Laboratory Manager Feb. 2004-Feb. 2005

Arthritis Center of NE Lincoln, NE

Supervised all aspects of a moderate complexity laboratory. Conducted QC, QA, billing of tests, ordering of reagents and other supplies. Performed laboratory testing in Hematology, Chemistry and Immunology departments.

Technical Executive July 2003-Feb. 2004

Abbott Laboratories Regional

Traveled the specified region to perform preventative maintenance and repairs on a wide range of Abbott instrumentation. Conducted installations and de-installations of instruments. Provided technical support and sales of service contracts.

Laboratory Supervisor Jan. 1995-July 2003

Fremont Medical Associates Fremont, NE

Developed and established a new moderate complexity laboratory within a physician office. Performed laboratory testing in Chemistry, Hematology and Immunology departments. Conducted QC, QA and maintenance on laboratory instruments.

Education and Certification

Bachelor of Science, Medical Technology

Wayne State College Wayne, NE

Medical Technologist Certification

Board of Registry, American Society of Clinical Pathologists



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