Management Help Desk

Pratik Mohapatra

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***** ******** **, *******, ** 94544 • 408-***-**** • Email: ******************@*****.***

Objective To contribute strong analytical skills and experience to your company

Profile

Reliable, honest, punctual team player who thrives in advanced teamwork situations; played key role on team of undergraduate economics students .

Challenge-seeker who is eager to learn.

Solid communicator who can convey messages to diverse audiences.

Focused performer who never loses sight of the big picture.

Eager to face new challenges and set high goals and work to the maximum toward achieving them

Quick learner and able to adapt to new situations.

Education

Bachelor of Business Administration in Economics, Carleton University, Ottawa, May 2009;

Minor in Psychology; GPA: 3.2

Graduated with Honors

Accumulated 140 community-service hours.

Skills

Microsoft Systems- Word, Power point, Excel, Outlook

Yardi Systems

Nexus Payables

SAP

Experience

MIS Helpdesk Support, Legacy Partners, Foster City, CA, October 2010- September 2011

Provided computer help desk support and technical training on software (Yardi) to users

Documented help desk tickets/resolutions, and provided overall assistance in daily administration Yardi systems

Investigated issues reported by co-workers and dealt with it in a timely and efficient manner

Maintained strong relationship with workers, which helped to provide better service.

Process daily check runs and sent positive pay files to corresponding banks

Jr. Financial Analyst, Trident Microsystems, Sunnyvale, CA, February 2010- August 2010

Performed the month-end general ledger close ensuring the balance sheet and P&L is recorded accurately

Performed a three way reconciliation of accrual data, actual invoices, and cash payments

Audited All check requests made by branches to ensure accuracy

Provided management / senior management with summary and detailed level financial & analytical reports

Analyzed and reconciled budgets and forecasts

Audit Assistant, Kostandinos J. Georgatos, Hayward, CA, May. 2009 to February 2010

Assisted in compiling various schedules from client’s books of accounts.

Assisted in checking various audit schedules with clients transactions and supporting.

Demonstrated proficiency in MS Excel and MS Word.

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