Project Management / Scope Requirements & Management

Deliverables / Budgets / Website Management / QA

Client & Team Management / UI Design /Risk Mitigation

CAREER SUMMARY

• Project Management experience across technology, website management, JEEE, Weblogic, wiki and OEM hardware.

• 20+ years of entrepreneurial project and program management experience including running my own venture and team projects.

• Succesful experience in project strategy, defining scope, plans, budgets, bug tracking, feature and scope change and creep issues.

• Managing cross departmental project teams, deliverables, risk mitigation, resolution of various project and people issues and outlining process and procedures for the project to succeed within the time-line and expected budget.

• Interacting and hiring of third party vendors, outside design agencies, building internal and external team alliances for successful project execution.

• Successfully interacted with client teams, stakeholders to convey project issues, timelines and deliverables.

PROFESSIONAL EXPERIENCE

Satmetrix - San Mateo, CA Implementation Manager 2008 –2009

• Project managed the implementation of closed loop ‘Net Promoter’ survey systems.

• Business analysis, system design, project management, product expertise and quality control for the department.

Unitek - Fremont, CA Project Manager 2006 – 2008

• Project managed the implementation of a major upgrade to the company’s web site.

• Improved customer experience which resulted in higher revenue for the organization achieving a 10% increase in revenues within 180 days.

• Managed the team to do a complete 360 degree analysis of the company web site and worked with the various departments to determine strategic direction and the functional improvements needed for the release.

• Successfully managed the website strategy, kick off, scoping, planning, UI design, team selection, deliverables, risk management, scope creep, QA and final delivery.

• Aligned goals, managed expectations, led daily and weekly meetings and status reports.

Global Ventures - Dubai Project Consultant 2003 –2005

• Project managed a new line of IT products using Global OEM manufacturers.

• Worked with sales to analyze the local and international markets to select and deliver the right customized products for that specific market.

• Researched competitive data and manufacturers globally. Reviewed pricing, delivery schedules, packaging, and negotiated contracts with OEM companies.

• Managed the entire project life cycle-from research, product selection, timelines, marketing, pricing and delivery.

• Due to successful project execution the company was able to increase the brand’s product line from 2 to 6 within one year and resulting in a 180% revenue increase.

• Managed the creative agency in redesigning the brand and the company website including the website UI.

Market Remedy- Milpitas, CA Project Manager 2001– 2003

• Responsible for client interactions and relationships, project strategy and development, project delivery and team management.

• Requirement gathering and specs to help develop service offerings, product design and pricing structure of a web based lead generation application.

• Implemented process and methodology improvements to better support product development and enhance client relations.

• Managed the development of the company website including, design, content, ease of use and functionality.

InfoGain- Los Gatos, CA Engagement Manager 1998 – 2001

• Successfully managed e-Commerce internet opportunities and helped develop the company’s e-business strategy using BEA, Weblogic, JSP, etc.

• Proprietary implementation of CDSSO (Cross Domain Single Sign On).

• Led project strategy, planning, kick off meetings, resource management, deliverables, budgets, risk management, scope creep, QA and final delivery.

• Setting client and team expectations and managed external vendors.

• Responsible for daily or weekly client meetings and interactions. Designed matrix for the management, allocation and training resources.

• Successfully managed various B2C and B2B e-business projects.

• Managed project teams of up to 17 developers and supported sales in winning opportunities.

Globalist Technologies - Los Angeles, CA Entrepreneurial Project Manager 1985–1998

• Managed multiple web projects including; strategy, requirements, budgets, team selection and management, deliverables, risk management, scope creep, UI design, QA and final delivery.

• Interacted and managed daily and weekly client interactions and relationships.

• Formed strategic alliances and facilitated negotiations and contracts. Hired creative and technical vendors for various programs and projects.

• Designed and implemented programs to generate leads and new business measuring and analyzing the effectiveness of the campaigns and their risk. .

• Designed, managed and implemented a number of successful web technology and marketing projects (B2C) for various companies and local cities.

EDUCATION

Bachelor of Arts (BA), Kingston University, UK.

PMP Certification – (taking classes for completion in 2012)

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