Ivan Diggs

v7zv6i@r.postjobfree.com

972-***-****

Education

University of Houston C.T. Bauer College of Business

Bachelor of Business Administration in Management Information System, December 2008

¬¬¬¬Professional Summary

• Over 3 years of IT experience in Administration, User Acceptance Testing and Implementation of data applications for analysis and reports using ERP and BI tools such as PeopleSoft, and Cognos 8.

• Proven experience in Business Analysis/Consulting/Project Management

• Experience working with HP Quality Center.

• Managing user accounts, roles, groups, and assigning access rights in PeopleSoft, and Cognos 8.

Technical Skills

BI and ERP Tools PeopleSoft v8.9, Cognos 8, Report Studio, Query Studio, Framework Manager, Analysis Studio, Cognos Transformer, Cognos TM1

Operating Systems Windows XP Professional, Windows 7

Languages SQL, Java, JavaScript

Databases MS-Access, Oracle 8i/9i/10g/11g, SQL Server 2000/05

Data Modeling Tools MS Visio

Other HP Quality Center v9.2, Microsoft Office 2003 (Word, Excel, PowerPoint, Project)

Professional Experience

February 2011 – July 2011

Cognos Developer, TechWave™ Consulting, Inc. Exton, Pa

February 2011 – Present

Responsibilities:

• Duplicated and mapped reports for Medco Health Solutions using Cognos Report Studio and Cognos Framework

• Trained in Cognos 8.4, Framework, Transformer, TM1

June 2009 – December 2010, April 2010- December 2010

Verizon Communications Inc. Irving, TX

Future LEADers Program Intern - Corporate Human Resources Environment, Health and Safety

Responsibilities:

• Integrated 8 new PeopleSoft Environment, Health and Safety Systems that saved Verizon $18M in its first year

• Conducted User Acceptance Testing for Verizon’s Enterprise safety systems for Germany, Pac-Asia, England, and Australia

• Wrote 2010 User Acceptance Testing Scripts for the International Enterprise Safety System

• Lead the User Acceptance Testing and assisted with the integration of the new PeopleSoft applications for Frontier Communications.

• Assisted in the integration of new PeopleSoft Applications for Frontier Communications

• Tracked and helped resolve defects found in the Environment, Health and Safety systems in both Verizon (domestic and international) and Frontier .Utilized HP Quality Center v9.2

• Utilized Cognos v8.4 for data analysis between Verizon’s and Frontier’s PeopleSoft Systems

• Gathered requirements from Business Users.

• Setting up meetings and discussions with Business Users, Analysts and Data warehouse Department.

• Created ad-hoc reports for the business users

• Developed different types of reports like List, Cross-tab, Chart, Drill-Thru and Master-Detail Reports.

• Worked on complex reports such as dashboard reports, master detail reports, drill through reports with Query Prompts, Cascading Prompts, Calculations, Conditions, Filters and Variables using Cognos Report Studio.

• Testing and validating the reports

• Worked on data mining in finding out issues with DWH.

• Created new jobs and scheduled reports using Cognos Connection.

• Trained and demonstrated the procedure of using the Query Studio and Analysis Studio to the business users.

March 2008–June 2009

Computer Lab Technician, RICS Bauer College of Business Houston, TX

Responsibilities:

• Maintained operational readiness of 80 computers during the semester sessions

• Managed over 6000 student accounts in Active directory

• Imaged laptops and desktops with Norton Ghost software

• Resolved software/hardware related issues that surfaced with the laboratory computers

• Corrected any technical issues that arose in classrooms after hours for professors and their students

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