Project Manager Customer Service
Resume:
Adrian Jackson
Stone Mountain, GA 30083
******************@*****.***
EDUCATION Bachelor of Business Administration, May, 2011
Georgia Southern University, Statesboro, GA
College of Business Administration
Major: Finance
Minor: Information Systems
Minor GPA: 3.0/4.0
CERTIFICATIONS Certified Business Associate with SAP ERP 6.0
SKILL SET • Extensive use of excel for graphing trends and statistic tools to analyze asset.
• Futures and options simulated trading.
• Use of Black Scholes model to find option pricing.
• Able to build portfolios depending on long term or short term gain.
RELEVANT COURSEWORK ACCT 2101 Financial Accounting
• Created and interpeted: balance sheets, income statements, statement of cash
flows, and statement of retained earnings.
• Gained practical knowledge of: debit and credit theory, accounting formula, Taccounts,
journal entries, accounting cycle, chart of accounts.
• Learned how to calculate inventory under LIFO, and FIFO.
• Calculated cashflows under the direct and indirect method.
ACCT 2102 Managerial Accounting
• Analyzed and interpreted cost behavior.
• Gained knowledge on job order costing and process costing
• Developed a income analysis under various costing assumptions.
• Prepared differential analysis report for decision making.
FINC 3130 Corporate Finance
• Learned the concept time value of money and net present value.
• Gained knowledge about uncertainty and the tradeoff between risk and return.
• Evaluated the differences and characteristics of stocks, bonds, and futures.
BUSA 3132 Quantitative analysis
• Focused on the analysis of scientific decision making methods.
• Learned how to select and apply appropriate techniques to address problem
situations.
• Methods learned: linear programming, regression, time series forecasting,
decision making under certainity.
EXPERIENCE: WORK Online Tutor 12/2011- Present
Elevate Learning Chicago, IL
• Provide academic support to elementary students in the area of math.
• Identify student's strengths and weaknesses in math.
• Prepare students to take state standardized testing.
• Motivate and empower students to have stronger confidence in math
Assistant Manager 5/2008-8/2010
Norman Landscaping Atlanta,Ga
• Responsible for asset management and human resources.
• Project Manager on small to medium size wall and paver projects.
• Business doubled within a summer during my first year.
• Assisted in upselling other services to exsisting customers.
• Assisted in a variety of bookkeeping tasks to include payroll and accounts
receivable.
• Responsible for gaining new customers and providing consultations to set up
service plans.
• Provided a superior level of customer service at all times.
Student Assistant 8/2008-5/2010
Georgia Southern Athletic Operations Statesboro, Ga
• Assisted patrons in locating seats and making sure they enjoyed the game.
• Responsible for collecting tickets and counting number of patrons who came to
the game
• Responsible for the safety of the patrons and performed multiple security
checks during events.
ACTIVITIES Leadership Scholar
• Attended leadership camp that focused on building character skills to make a
great leader.
• Attended weekly meetings to develop community services projects and how to
become good role models to give our colleagues an example of a great student.
Delta Sigma Pi - Business Fraternity
Professional Fraternity focused on building fundamental, professional, and
business concepts.
Served on Professional Activities Board.
• Assisted in finding professional to speak to our fraternity and campus
• Coordinated fundraisers and community service events.
• Assisted in facilitating speakers and making sure they where taken care of.
Volunteer Activities
• Mobile food drive at BI-LO (2010)
• Participated in recycle program on gameday (2007)
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