Michael E. McCarthy

** ******** ** **** 609-***-****

Levittown, PA 19057 v76d5i@r.postjobfree.com

SUMMARY

Program Manager with over 25 years of experience in a matrix environment directing cross-functional teams of technical experts to analyze processes and systems while improving operational efficiencies, imposing performance improvements and creating best practices. Experience managing program/project scope, cost, schedule, issues, risks and resource management. Recognized for leadership in Six Sigma/ Lean Manufacturing implementation and creative business channeling, improving business operations and efficiency for Auto Industry, Electronics, Computer, Medical, DOD and home goods. Excellent team building and interpersonal relations skills. Over ten years involved in deploying Lean Six Sigma Manufacturing techniques creating Cost Saving and Process Improvement projects, using Lean Six Sigma and other process improvement tools.

Ability to develop, articulate, and build support around a long-term strategy and vision and to project manage a portfolio of projects aimed at executing on the vision. Proficient in providing a team-oriented management style focused on motivation and success. Incorporated Technology Solutions as enabler into business processes to improve effectiveness and efficiency at Cross Sites and Cross-Businesses to enhance and communicate the company’s core systems and values. Examining and reengineering operations and procedures, formulation policy and developing new strategies implementing changes in strategy, priorities and work processes to support change management

EXPERTISE

Six Sigma / Lean Manufacturing Practitioner. Quality & Productivity Improvement.

Supply Chain & Product Management. Technology needs assessment and solutions. Cross-Cultural Communications. Cross-Sites Implementation.

Excellent written and verbal communication. Team Building / Leadership.

Project Management. ROI Maximization / GAP Analysis.

Internal Consulting, JIT - Just-In-Time Negotiations, Mentoring, Time Management

Root Cause Analysis Developing Best Practices

VSM - Value Stream Mapping TPM - Total Productive Maintenance

MP - Mistake Proofing AKT - Time Value Mapping VOC- Voice of Customer 6S - Sort, Straighten, Shine, Standardize, Sustain, Safety

CPI - Continuous Process Improvement DOE - Design of Experiments

Business Process Modeling Fishbone Diagrams

Current/Future Diagrams Data Flow Diagrams

CRITICAL SKILLS / CORE COMPETENCIES

* Analytical: Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

* Business Acumen: Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

* Cost Consciousness: Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

* Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

* Delegation: Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

* Diversity: Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

* Ethics: Keeps commitments; upholds organizational values.

* General Management/Leadership: Recognized as a leader able to inspire others through conviction, visions, and the ability to formulate and articulate direction; being skilled in the analysis and definition of organization goals and objectives; direction setting and interpreting goals into specific tasks. Exhibits confidence in self-and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

* Impact: High-level of ability to quickly establish and sustain positive influence on the performance of staff as well as peers and other functional groups. Ability to command attention and respect of not only staff, but also general business management; ability to forge single purpose commitment from others with disparate objectives.

* Interpersonal Skills: Recognized as a leader in building teamwork and in providing open and honest communication-essential components are empathy, active listening, an influencing others; perceiving the needs of others, developing long-term relationships that enhance understanding, respect and communication, and effectively deals with conflicts.

* Judgment: High-level of ability and experience in the appropriate situation; sensitivity; application of knowledge and skills gained from past experience; ability to identify critical information, even in unfamiliar situations, and use it to select practical, effective courses of action; flexibility to deal with and react to change in a positive constructive manner.

* Leadership: Displays confidence in self-and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

* Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

* Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

* Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in-group problem solving situations; uses reason even when dealing with emotional topics.

* Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; follows through on commitments

* Project Management: Ability to manage several projects simultaneously; develops project plans; coordinates projects; communicates changes and progress; manages project team activities

* Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

* Results/Goal Orientation: Skilled in setting aggressive measurable goals and objectives for oneself and understands I will be measured against them, motivated by the challenge of achieving specific, challenging, and focused results.

* Strategic Thinking: Develops strategies to achieve organizational goals; understands organization's strengths and weaknesses; adapts strategy to changing conditions.

* Teamwork: Able to build morale and group commitments to goals and objectives.

* Technical Skills: Assesses own strengths and weaknesses; strives to continuously building knowledge and skills; shares expertise with others.

* Written Communication: Writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively, able to read and interpret written information.

PROFESSIONAL EXPERIENCE

L-3 Communications Command & Control Systems & Software, Lexington Park, MD Jan. 2010 – Mar 2011

Sr. Program Manager Risk Management Consultant, NAVAIR 1 + Years

Sr. Program Manager providing support of the Risk Management process as needed for our NAVAIR customer(s). Responsible for planning, set-up, facilitation and documentation of meetings, for assisting in the identification, documentation and high-level analysis of relevant information, and for providing continuing consultation and Risk Management process training to the customer. Engages in customer meetings, supporting the DOD acquisition process using NAVINST 5000.21B process to track and mitigate risk on major DOD programs at the Lakehurst, NJ Base.

National Association for the Self-Employed (NASE), Philadelphia, Pa Jan. 2009 – Jan. 2010

Consultant Business Process Excellence, LSSBB 1 Year

Computerized client’s business transactions, implementing business process improvement for customers that were not EDI ready. Clients are working with Home Depot, Lowe’s and other major stores to streamline the PO process from order to final installation at customer locations. Working on projects related to vendor selection, vendor performance, internal and external subcontractor work orders status. Capturing vendor information to support work in process, open and closed orders, backlog and employee time card information for payroll. Clients are being directed to update their business process and to move forward toward EDI transactions. Defining and managing project resource needs and establishing contingency plans for key resources. Ensure that all staff allocated to assigned projects adheres to professional standards and SOPs established for clients success.

Foamex International Inc. Media, Pa Jan. 2008 – Dec 2008

Director Business Process Reengineering, LSSBB 1 Year

Foamex is a global corporation, manufacturing products for both consumer and industrial use. Responsible for overseeing business process reengineering for Foamex, implemented Bills of Material and Routes for twenty-three manufacturing facilities. Worked closely with the Plant Managers and the Corporate Directors of Six Sigma on selecting the projects and the plans for implementation Lean Six Sigma. Involved with Coaching & Mentoring Senior Management, Black Belts, Green Belts, and Champions. Leveraged Six Sigma tools and techniques to design, develop, document, and assist in implementing standard processes in the manufacturing and fabrication areas.

Responsible for implementation of IT solutions with business users and external consultants. Developed best practices and center of excellence for manufacturing Foamex products. Acted as a change agent and subject mater expert in Lean Six Sigma Methodology. Work with teams made-up of internal business users, IT professionals and external consultants to drive projects through completion. Responsible for Perpetual Inventory using RF scanners and other devices to bar code inventory, cycle counting, product flow in the manufacturing and fabrication for Auto Industry, Electronics, Computer, Medical and home goods. Responsible for developing schedules, implementation teams and budgets.

Define and managed project resources needs and established contingency plans for key resources. Introduced innovative IT solutions based on knowledge of the business while demonstrating core competency in information systems that support manufacturing operations, and a strategic approach to meeting business objectives. Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities. Ability to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items. Creating a center of excellence in Auburn Indiana, this was used as the main training center.

* Delivered Just-In-Time Six Sigma Training to Team Members.

* Train the Trainer in the fabrication and manufacturing areas.

* Work with Business Leadership to identify and prioritize process improvement opportunities.

* Provided Business Leadership with support, tools and training to conduct meaningful project reviews

* Developed multiple Green Belts (part-time Six Sigma Project Leaders). Provided one-on-one project review and mentoring in application of Six Sigma methodology and tools.

* Seen as a catalyst for the sharing and implementation of best practices across all businesses units.

* Built and motivated teams; ensuring professional development of team members; and foster positive relationships with and among team members.

Reduced

IMPROVED

* Cycle Time

* Outbound Freight

* Scrap & Rework Cost

* Rework Scrap Reduction because of Engineering Errors

* Overtime for cycle counting / Bar Code

* Obsolete Materials through Better Material Tracking using Bar Codes

* Overproduction

* Customer Service

* Inventory Accuracy using bar code

* Warehouse Shipping Accuracy

* Product Flow

Savings 1.3 M.M

SDI, Bristol, PA Jan. 2007 – Dec 2007

Sr. Program Manager 1 Years

Strategic Sourcing

Acted responsible for many aspects of SDI’s supply chain strategy including sourcing, savings plan, data management, supplier and vendor management, procurement methodology, personnel development, contract enforcement and reporting. Developed strategies and executed management plans for assigned commodities and vendor services.

Developed SOW’s, measurements, agreements for $50 million in facilities and plant services.

Developed and maintained supplier relationships to drive down costs, improve service while achieving the highest level of customer satisfaction. Negotiated contracts and worked with SDI’s legal team to finalize vendor agreements.

Developed and implemented metrics and processes for new vendors being selected by SDI as suppliers for choice.

Developed and achieved cost reduction goals through effective supplier selection and negotiation.

Lockheed Martin, Moorestown, NJ Sep 1990 – Dec 2006

Sr. Program Manager Enterprise Computing 1+ Years 23 Years Total

Continued to lead project management of IT process engineering and reengineering for multimillion dollar US Navy contracts, ensuring on-schedule and on-budget delivery of business process improvements. Hold full responsibility for projects roles, project planning, and project coordination, system implementation, testing all delivering executive briefings while working in a virtual environment. Proven experience with managing technical infrastructure projects with large dollar values. SME deploying best practices implemented process improvement across different projects, division, and an entire organization. Using Lean Six Sigma and TQM helped, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes

Lockheed Martin- Moorestown, NJ Jan 2001–Aug 2005

Sr. Program Manager Enterprise Computing / Telecomm 15 + Years

Work within the PMO as Sr. Program Manager, responsible for creating effective policies, procedures and controls within the IS department and to work closely with both the application development and technology services areas to improve all aspects of IT process, controls, planning and project management. Seen as the an active *Agent for Change* for the IT Transformation effort and works with all levels of the organization to promote and champion the necessary change programs to evolve the organization to a more proactive, team oriented culture.

Headed Telecommunications Group with an annual budget of $4.6MM. Provided guidance-supporting upgrading to VoIP at various LMCO locations. Imposed new technologies improving Call Center Operations, Desktop Service Request System to track, manpower, and open tickets, actual vs. projected time and various cost analysis.

Created and managed project budget vs. actual expenditures (capital and expense) for Enterprise Computing.

Managed and presented the results of Audit Findings and Corrective Actions to Senior Leadership team, Operation Staff, Product Assurance, DCAS and Operation Self-Audit steering committee monthly. Explaining the impact of the findings and corrective action required. Performed as primary customer contact for program, leading review sessions with customer to discuss cost, schedule and technical issues .Incorporate Information Technology solutions as enabler into business processes to improve effectiveness and efficiency. Led cross-functional and cross-sites teams in designing, implementing and infrastructure to support new asset tracking system; key strength is communicating projects goals and keeping focus on results throughout project life cycle. Managed large-scale programs and projects for LMCO’s IT Customer Service Organization. Managed customer support for local help desk and customer ordering for internal and external customers. Developed long-range planning and budgets. Analyzed internal or external customers needs; and, determined equipment and software requirements for cost-effective solutions using automated systems. Provided metrics to validate the ROI providing fixes and adjustments to current and new process. Engage on cross-program and cross-divisional teams. Suggest, analyze, and implement changes to work processes Established system boundaries and formats; ensured hardware/software compatibility; and, coordinated user requirements. Entered proposal preparation, contract negotiation, operating budgets and financial terms and conditions. Designed developed, installed, implemented, conducted research for and maintained internal data processing computer systems and utilities for customers contractually with a $4.5MM budget. Serviced supplied software packages for internal users.

Program Manager Information Technology Process (ITP) Operations Dec. 1998 – Jan. 2001

Implemented company-issued calling card to a new card saving more than $3MM/year using magnetic card readers to capture data. Liaised between LMCO Telecomm Team and technical adviser, ensuring all parties remained knowledgeable of organizations goals

Improved customer relations, managed successful operations, knowledge of key markets, exceptional people skills, and high achiever / gives 100% and succeeded where others have failed.

Managed all phases of creating departmental metrics procedures, policies and reports, as well as preserving and reporting on those metrics to upper management.

Performed process improvement across different projects, division, and an entire organization. Using Six Sigma and CMMI helped, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes. Handled office layouts, capital, Remedy activities, 14 programs and office automation with bar coding; ESD transition, training, installation and web base measurements. Converted 2400 pagers from one provider to another saving more than $1MM/year using bar code technology, saving time and increasing accuracy. Led cross-functional and cross-sites teams in designing and implementing new asset tracking system; key strength is communicating projects goals and maintaining focus on results throughout project life cycle.

Senior System Development Analyst Manufacturing Operations Oct. 1996 – Dec.1998

Receiving Supervisor Jun. 1995 – Oct. 1996

Self-Audit coordinator / Office Automation Sep. 1990 – Jun. 1995

General Electric, Moorestown, NJ Jun. 1987 – Sep.1990

Project Administrator Cost Analyst 3 + Years

RCA, Moorestown, NJ Jan. 1983 – May 1987

Planning and Scheduling, Support Analysis 4 + Years

EDUCATION

* Defense Acquisition University (DAU) Online 11-2010

* Master of Science., Technology Management, University Of Phoenix, Philadelphia, PA, 06-2004

Education that included courses requiring collection and analysis of data, Research skills, Analytical skills,

Presentation skills, Team participation skills and Time management skills.

* Bachelor of Science, Management Information Systems, LaSalle University, Philadelphia, PA, 06-1985

Education that included participation in team projects (major relevant to Computer Science)

* Associate of Science, Computer Science, Peirce College, Philadelphia, PA, 06-1982

TECHNICAL SKILLS

Professional Software: Microsoft Office, Microsoft Project, Oracle 8i, Toad, SQL Server, Oracle 8i, Sybase, UNIX, Windows NT, LAN, WAN, .Visio, Remedy, MRP, ERP, MES, SAP.JDE

TRAINING

Total Quality Management (TQM) Six Sigma (DMAIC/DMADV) Methodologies.

Sarbanes Oxley Act. Negotiate to Win.

Project Leadership. Production & Inventory Management.

CPI Tools & Techniques

CERTIFICATIONS

Fundamentals of Systems Acquisition Management Course, ACQ 101, Nov.2011

* Six Sigma Black Belt Certified, Air Academy Associates, 2001

* Lean Manufacturing Certified, Air Academy Associates, 2001

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