SAMAIYAH C. GUILLORY

EMAIL: v5y62z@r.postjobfree.com PHONE: 480-***-****

I HAVE 11 YEARS IN CUSTOMER SERVICE AND SALES WITH A BACKGROUND IN PROPERTY MANAGEMENT. I AM PROFICIENT IN ALL MAJOR OFFICE DUTIES WITH THE ABILITY TO MULTI-TASK. I AM LOOKING TO OBTAIN A POSITION WHERE I CAN UTILIZE MY DIVERSE SKILLS AND EXPERIENCE TO CONTRIBUTE TO THE CONTINUED SUCCESS OF THE ORGNAZATION WHILE OBTAINING AND OPPROTUNITY FOR GROWTH AND ADVANCEMENT. I BELIEVE MY SKILLS AND QUALIFICATIONS WOULD BE A GREAT FIT FOR THIS POSITION.

Experience

01/2010-02/2011 Sunrise Management San Diego, CA

Leasing Consultant

Prepares all 5-days and delinquent account notices

Market Apartment community 5 times per day

Collects all monies for rent, security deposit and pet fees

Work closely with maintenance to ensure service requests are complete

Greet prospects and tour them around property

Produce weekly reports on surrounding communities prices and specials

1 1/2 yrs. Exp in One-Site Real Page

10/2009-02/2010 Customer Funding Tempe, AZ

Customer Service Sales Rep

Answer Inbound, Outbound calls, Respond to emails

Inputs customer information into system data base

Performs credit check on all new and expired customers

Sets all appointments between customer and auto lender

Follow-up calls to insure customers satisfaction

Checks paperwork for errors between dealership and company

03/2009-10/2009 American Synergy Management Mesa, AZ

Leasing Consultant

Prepare weekly market surveys

Handles all delinquent accounts

Advertise community 3 times per day

Inputs all service requests

Prepares all move-in or move-out paperwork

7 months Exp One-Site Real Page

Walk all vacant units to insure they are readymade

Show all readymade vacant units

10/2006-12/2008 Pinnacle Mesa, AZ

Assistant Manager

2 yrs. Exp in Yardi

Makes daily deposits of all receipts

Handles all paper work of all residents notices, including late payments and evictions

Produces daily, weekly and monthly property activity reports

Works with property manager and maintenance staff to schedule turns, keys and ensures apartment units are available for scheduled move-ins

EDUCATION

6/2000-6/2000 American Career College La Palma, CA

GED CERTIFICATE

*SKILLS: WINDOWS XP/VISTA/MICROSOFT EXCEL/WORD/TYPING 55 WPM

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