COLLEEN TABATABAEEPOUR

**** *. *** ***** **. #**

Anaheim, CA 92804

Cell 562-***-****

v4ntsh@r.postjobfree.com

Over ten years experience in the Administrative/Clerical medical field. A reliable, self-motivated problem solver who excels independently or in a team setting. Areas of expertise include performing a combination of general clerical duties such as filing, typing, answering multi-line phones and more advanced duties requiring knowledge of systems and procedures using the Microsoft Office programs (Word, Excel, Access, PowerPoint and Outlook). Familiar with Quality Management standards and audit preparation for outside agencies. Proficient in medical terminology. Possesses an extensive knowledge of human anatomy and physiology.

PROFESSIONAL EXPERIENCE

Memorial Health Services, Fountain Valley, CA 2007 – 2010

DEPARTMENT SECRETARY

• Coordinated Risk Management meetings for the medical centers (2 sites) which included the following procedures: procured conference rooms; sent meeting requests via Outlook; prepared agendas and corresponding documents/reports for meetings; notified members of meeting dates and meeting topics; attended meetings and drafted committee meeting minutes; and maintained copies of all documents in the files.

• Coordinated office services, such as housekeeping, maintenance requests, and Information Services requests. Ordered department supplies.

• Answered a multi-line telephone for the Clinical Risk Managers; provided information to callers; and routed calls to the appropriate staff. Placed outgoing calls as requested. Scheduled appointments and meetings for the department.

• Handled incoming and outgoing mail for the department members. Filed correspondence and other records.

• Entered data using two different Access programs concurrently for Unusual Occurrence Reports; updated records with current information as needed; scanned and attached documents into the records; and entered Code Blue reports into the Unusual Occurrence Report database.

• Utilized Excel to develop monthly and quarterly incident report trend reports from the records entered and provided to Clinical Risk Managers and directors as needed.

Universal Care, Signal Hill, CA 1997 - 2006

ADMINISTRATIVE ASSISTANT/SECRETARY

• Coordinated Quality Management meetings for the company which included the following procedures: procured conference rooms and catering; developed the annual Committee meeting date calendar; prepared agendas and corresponding documents/reports for meetings; notified members of meeting dates and meeting topics; attended meetings to take minutes; drafted committee meeting minutes; maintained copies of all documents in the committee binders; and prepared reports and committee binders for inter-agency audits.

• Coordinated office services, such as department check requests, housekeeping and maintenance requests and maintained a record binder. Developed and maintained an Information Services department request log and followed up with department needs for Information Services requests. Ordered department supplies and maintained an inventory record.

• Answered a multi-line telephone for the department’s Vice President and Director; provided information to callers; and routed calls to the appropriate official. Placed outgoing calls as requested. Scheduled appointments and meetings for the department’s Vice President and Director.

• Compiled and prepared timesheet records and submitted to the Payroll department. Tracked vacation requests and hours worked by department personnel. Distributed paychecks to staff. Submitted Human Resource paperwork including terminations, new hires, and transfers as requested by the Director.

• Reviewed and composed answers to requests for information via correspondence. Handled incoming and outgoing mail for the department members. Filed correspondence and other records.

• Entered data using an Access program for the HEDIS required services such as post-partum and prenatal care; women’s health; Diabetes care, etc.

Premier Nursing Service, Long Beach, CA 1994 – 1997

STAFFING COORDINATOR

• Answered calls from hospitals requesting temporary nurses; obtained and recorded job requirements. Reviewed records to locate registered workers who matched job requirements and were available for scheduled shift. Notified selected workers of job availability and recorded referral information on agency records.

• Provided employment applications to applicants, scheduled interviews and administered skill tests.

• Distributed paychecks to employees and drafted advance paychecks. Sorted mail, filed records, and performed other clerical duties as requested by the Administrator and Manager.

EDUCATION:

Long Beach City College, Long Beach, CA

Cypress College, Cypress, CA; Associate of Science Degree, Accounting (in progress)

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