Marcus R Rose**** ***** ******
Castle Rock, CO 80108 303-***-****
Seeking a Technical Position which will allow me an opportunity to best utilize my diverse skills and experience in the continually changing IT&S field through the implementation of proactive, intuitive policies and effective resource management.
10/2007 Cisco Certified Network Associate (CCNA)
09/89 – 06/94 Merrimack College - N. Andover, Massachusetts
Bachelor of Science, Information Systems Management
09/85 – 06/89 Andover High School - Andover, Massachusetts
08/97-10/07 Sunrise Hospital, HCA Las Vegas, Nevada
Network Field Tech – 1100 Bed Acute Care Facility
Provides hardware & software support to end users in a networked environment. Installing, modifying
& making repairs to microcomputer hardware & software systems. Maintains all wide area network products within the market including Cisco Routers, Cisco Switches (CCNA Certified) & Cisco 6500 series Core Switch. Working knowledge of routing protocols TCP/IP, EIGRP, OSPF, RIP, IGRP, IP SEC, ISIS. Working knowledge of Frame-Relay, MPLS, and ATM. Overall general experience with voice communication & video products including DLP Video projectors, electronic A/V boards, voice & video conferencing. Overall daily experience with network system backups, system log tracking, network performance monitoring. Patch cable & standard terminations of cat5, cat5e, cat6 & single mode/multi-mode fiber; and the most advanced cable management systems. IDF environmental monitoring & system log tracking including intrusion detection, humidity limits, temp, moisture. Telcom experience includes Nortel Meridian systems; Spectralink VOIP & Vocera VOIP. SMS 2003 & SMS Client 2.0
07/94 - 08/97 CompUSA-The Computer Superstore Las Vegas, NV
Corporate Account Manager-Net 30 Accounts
Responsibilities included promotion and sales of various systems to large-scale accounts throughout Clark County (i.e. Sunrise Hospital, Clark County School District). Emphasis on Continuing Education in all facets of latest technology for enhancement of existing systems and promotion of various product lines to clientele. Reconciliation of Net-30 accounts, billing and follow-up on past due balances. Consulting with clientele for recommendation of system upgrades, to obtain maximum benefit and performance.
References available upon request