Tracey A. Walker
Arlington, VA 22204
v1xcm7@r.postjobfree.com
Professional Summary:
Talented, creative, and professional Make Up Artist/Counter Manager with a
commendable track record and effective management skills. Possesses an
extensive array of skills including:
> Excellent customer service skills, ethics and integrity.
> Exceptional make up artistry skills in all facets of beauty
> Polished, seasoned, motivated, multi-taker, organized and
business minded.
Professional Experience:
Macy's Ballston Common Mall
Estee Lauder/Clinique Business Leader/MLC Door 05/2011-04/2012
Clinique Business Leader 04/2012-Present
> Develop and implement business driving events to achieve
departmental goals.
> Managed two cosmetic counters simultaneously: Estee Lauder and
Clinique line of products
> Lead a team of 5 by example to create a positive selling environment
through teamwork, so the counter meets or exceeds sales, customer
service, and loyalty program standards set by the company.
> Train, coach, motivate and develop a team of blended Lauder and
Clinique beauty advisors to achieve their personal productivity and
company goals and objectives.
> Review and analyze business performance and opportunities based on
sales results.
> Assist customers with exceptional customer service, beauty techniques
and Macy's My Client.
> In Clinique top 10 regional sales leaders, in personal sales.
Office Team/A.V.M.A-Govt. Relations Division 11/2010-5/2011
Administrative Assistant/Office Manager
> Provide daily assistance to the Director, Associate Directors and PAC
Manager.
> Search and process information in VOCUS and iMus.
> Front line person in office, answer telephones and greet visitors from
8am to 4pm daily.
> Assist staff members/departments with registration and projects for
meetings, conferences and with mailing/envelope stuffing and
performing a variety of clerical duties and general support.
> Type letters, emails, memos, reports, mail merge and special projects
for office staff.
> Set up conference room for meetings, ensuring that video and audio
equipment is ready for use.
> Collect and distribute mail and faxes daily. Ensure that all outgoing
mail, Fedex and UPS are processed and ready for pick up.
> Communicate with external vendors including, but not limited to,
cleaning services, copier supply and repair, delivery services, etc.
> Conduct inventory, maintain, and purchase office and break room
supplies and equipment.
Keepers Staffing Agency 08/2010-10/2010
Executive Assistant/Office Manager @ Health Industry Distribution Assoc.
> Provide daily assistance to the President/CEO.
> Answered telephones and greet visitors from 9am to 5pm daily
> Typed letters, memos and reports for office staff.
> Provided scheduling and detailed travel arrangements.
> Scheduled meetings and managed Pres/CEO calendar and conference
room calendar.
> Managed office supplies and equipment updates.
> Checked and/or updated information in iMus database.
> Assisted staff members with registration and projects for
conference and expos.
Long and Foster Rental Services Center
RSC Staff Assistant
> Provided daily assistance to Director and Leasing Service
Administrator.
> Answered department main phone line
> Opened all incoming mail, dated, reviewed, sorted and distributed.
> Created case files, labeled and distributed to Disbursement
Coordinator.
> Typed letters, memos, created and maintained Excel spreadsheets.
> Handled all processing fee checks, security deposit checks, commission
checks, rental application/checks, leases in DIAMOND and Windstar
database system.
Core Staff Temporary Agency @ Freddie Mac
Administrative Assistant 10/2008-03/2009
H.A.M.P. Loan Specialist 10/2009-02/2010
> Managed the HAMP Mailbox in Lotus Notes. Printed loans and processed
checklists of at least 200 daily.
> Verified information on the LMTW (Loss Mitigation Transmittal
Worksheet), BQW (Borrowers Qualification Worksheet), and NPV against
the HAMP Checklist.
> Processed HAMP Settlements file loans in the WPII Data Entry System.
> Printed HAMP business plans and loan letters to forward to the
Settlement Department.
> Scheduled meetings and managed calendar for the Director of Risk
Management Oversight
> Scheduled and coordinated conference meeting using audio and visual
technology
> Processed timesheets
> Researched and prepared memoranda, closure packages and decision
papers.
Axiom Resource Management/D.o.D-TRICARE (TMA) 09/2003-09/2007
Analyst/Live Links Records Manager
Sr. Administrative Assistant
> Provided phone coverage and greeted visitors from 0830 to 1700 daily.
> Scheduled meetings and managed the calendars for the Director, Deputy
Director and Chief of Staff daily.
> Researched and prepared required documents (e.g., memoranda, procedures,
information and decision papers, spreadsheets, briefs, PowerPoint
presentations) as requested.
> Provided administrative support to the TMA CFO correspondence program
including the administration and management of the PC DOCS/Live Link
correspondence management program to include tracking, reviewing,
coordination, and documentation of staff actions.
> Scheduled and coordinated conference meetings using audio and visual
technology.
> Prepared travel and training through the Defense Travel System and
maintained vouchers submitted for payment and/or reimbursement.
> Point of contact for Records Management, including the coordination and
management of documents in PC DOCS/Live Links for the Office of
Communications.
Education
York Catholic High, York, PA
Washington Business School, VA, Secretarial
Esthetic Institute, VA, Make Up Artist Certification
Memberships
Board Member for Doorways Woman and Families.