Raphael Bils

*** ***** **, #*** v1l5m7@r.postjobfree.com

San Francisco, CA 94102 415-***-****

Education

University of California, Berkeley, CA May 2011 – April 2012

Specialized Master’s degree in Business Administration and Project Management

ENSISA – Mulhouse, France Sept. 2007- Sept. 2010

Master's degree in Engineering, majors: Computer Science, IT and Management Member of ENSISA Handball Team - Member of ENSISA Robotic Team

University of Upper Alsace – Mulhouse, France Sept. 2005-Sept. 2007

Undergraduate degree in AEM (Automatic Electronics and Mechanics)

Professional Experience and Projects

CivicSolar (e-commerce) – San Francisco, CA Jan. 2012 – April 2012

Product Analyst

● Manage +3000 products

Grew the catalog by 15%, helped with the migration of all the products through the new catalog, margin calculation

● Marketing, Social Media, SEO analysis and improvement

Market research, Improved the traffic/visibility of the website by 10% by sending weekly newsletters, changing meta-tags…

● Forecasting analysis

Forecasted solar panels and inverters sales for 2012

● Data analysis (product, quote, and order data)

Developed a sales team dashboard to track performance for each sales representative

SCC – Strasbourg, France Oct. – Nov. 2010

Deployment Technician

● Transferred of computer facilities: 300 computers, 30 printers, 10 servers and software.

● Provided training to 40 users on how to connect to the new interface.

IRCAD – Strasbourg, France March- Sept. 2010

IT Engineer at the IT Department of IRCAD (Research Institute Against Digestive Cancer)

My mission was to manage the transfer of the old analogical telephony system to a new IP telephony system.

● Studied users’ needs.

● Researched which IP telephony platform was the best for the Institute.

● Established an operational IP telephony platform for the Institute using Asterisk

● Trained users and the IT team on how to use the new IP telephony system

● Wrote documents and tutorials to use the new system

● Connected the IP system with a video conference technology

Activis – Mulhouse, France April – June 2009

Programmer, Development of tests for a web application using Agile method

● Wrote several test cases in Java to interact with the website (Selenium RC)

● Tested the application on several web browsers and operating systems

● Organized tests with a database of multiple users (Salome TMF)

● Benchmarks: simulated a number of users connecting simultaneously (JMeter)

SDIS 68 (fire-brigade of the region), IT department – Colmar, France July 2007 and July 2008

Network administrator: Help-Desk, Created a map of the networking, Taught employee how to use computer software, Installed new materials, Provision and administer user accounts in Active Directory, Hardware and software troubleshooting…

Skills

Languages: French, English, German

Technical:

● Programming in C++, Java, C#, UML, Shell, PL/SQL, ADA, MATLAB, Agile method

● Systems: Linux (Ubuntu, Debian, Fedora, Mandriva, Suse, etc), Windows Server 2003, Windows XP/Vista/7, MacOS

● Network: OSI model, TCP/IP, Wireless, DHCP, DNS, MAIL, FTP, SSH,

● VoIP, Visio conference : Asterisk, SipXecs, SIP, H323, QoS

● Web technologies : HTML, javascript, PHP, ASP.NET, Drupal

● Word, Excel, Powerpoint, Dreamweaver, Illustrator

● CAD : computer aided design (Pro engineer)

Other Holds Employment Authorization Card

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