Medical Assistant Customer Service

Monica Rowe

**** ******** ******

Bellwood, IL **104

708-***-**** Home

312-***-**** Alternate

**********@*****.***

OBJECTIVE: To secure a professional medical assistant position in a reputable medical facility where I

can continue to develop and enhance my skills and knowledge in the medical field.

EDUCATION: American association of Medical Assistants 06/2010 Chicago, IL

CMA Certification-pending

Illinois School of Health Careers 11/2008-11/2009 Chicago, IL

Medical Assistant / Phlebotomist Diploma

American Heart Association 05/2009 Chicago, IL

CPR Certified

Kennedy-King College 06/1999 Chicago, IL GED

EMPLOYMENT HISTORY:

Princeton Medical Center 09/2009-11/2009 Chicago, IL

Medical Assistant-Extern

• Scheduling appointments, Filing, Billing and Coding, Answering phones

• Preparing patients form exams, Vital signs, SOAP, Phlebotomy, Injections

• Assist with minor surgeries, Sterilization, Specimen collection and testing

• Assist doctor during exams, Documenting and recording results

Federal Mogul 2007 – 2009 Skokie, IL

Packaging Assistant

• Setup on assembly line

• Maintained assembly line

• Ran assembly line

C.V.S. Pharmacy/ Osco Drug 2005 – 2007 Chicago, IL

Cashier/Photo Specialist

• Ran one hour photo machine, Setup displays

• Opened and closed register, Balanced cash drawer

• Handled credit card transactions

• Stocked merchandise

• Provided quality customer service, Other duties as assigned

St. Joseph Hospital 2001 – 2003 Chicago, IL

Food Service Attendant

• Prepared patient food trays

• Worked on assembly line

• Delivered food trays to patient’s rooms.

SKILLS: Clinical:

Phlebotomy, Injections, Vital Signs, Bandaging, Sterilization, Urinalysis, Hematocrit

EKG, Blood Count, Microscopic analysis, Surgical Tray, Pap smear, Glucometer

Administrative:

Appointment scheduling, Recalls, Telephone triage, Filing, Charting, Documentation

Assembling medical charts and records, Enter computer data, MS Word, Typing

Contact this candidate