RESUME

MANINDER KAUR

***, *** **** *****

Sultanwind Road, Amritsar E-mail ID: uzd99b@r.postjobfree.com

Contact no.: 998-***-****

OBJECTIVE

To be the part of an esteem organization which justifies with my abilities and gives full advancement to my professional career through my hard work and commitment”.

ACADEMIC QUALIFICATION

Passed out B.A from Guru Nanak Dev University in 2003

MBA (Finance & Marketing) from Sikkim Manipal University 2008

PROFESSIONAL QUALIFICATION

Passed out O’Level from DOEACC

Done MDST from IEC

WORK EXPERIENCE:-

Worked as a CRE (Customer Relationship Executive) in Universal Motors, Amritsar (An authorized Mahindra Showroom) Since September 2002 – August 2005

Work Function Includes:

Handling various Fundamentals duties related to CRE

Proficiency in maintaining the MIS

Handled all customer complaints regarding sales.

Analyze customer data & make presentation of that Analysis

Responsible for individually handling the products

Maintaining the MIS on Daily , weekly & Monthly.

Worked in Operations in ICICI FARM EQUIPMENT Amritsar from September 2005 To Aug.2009.

Work Function Includes:

Handling various Fundamentals duties related to credit ops

Check on documents whether according to policy norms.

CAM Pitching.

Independently Handling all processes from FI to Disbursement.

Updation of day to day disbursed cheques

Maintain the MIS on Daily bases which Containing each and every details of the applicants (from login to limit set up )

Handover cheques to dealer.

Collect PDD From customer & send for Updation.

Handled team of 5 persons.

CURRENTLY WORKING WITH AGAIN MAHINDRA DEALER AS CUSTOMER RELATION MANAGER FROM JAN 2010

Handled all customer complaints regarding sales and service issues.

Check and Analyze customer data & make presentation of that Analysis.

Responsible for individually handling the products related queries.

Maintaining the MIS on Daily , weekly & Monthly basis.

Conduct monthly review meetings with team.

Taking responsibility of Advt. material.

Computer Proficiency

Proficient in Windows – Excel, Word , Windows,

PowerPoint Presentation

Independently handle all computer work.

PARTICULARS

Name : Maninder Kaur

Date of Birth : 09 Oct 1979

Sex : Female

Martial Status : Unmarried

Languages Known: English, Hindi, and Punjabi

Last Salary drawn : 9000/- net

Date:

Place: (Maninder Kaur)

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