***** **** ***, ****** **** FL*****

352-***-****

uxpq2o@r.postjobfree.com

WILLIAM PHILLIPS

SEEKING THE POSITION OF TRANSPORTATION MANAGER,OR SALES AND ACCOUNT MANAGER WITH A GROWING PROFITABLE,TRANSPORTATION OR BROKER AGENCY

PROFESSIONAL EXCELLENCE SUMMARY

Expert in determining transport routes, keeping track of transport vehicles, and responding to emergency situations.

Efficient in negotiating with customers and soliciting new business

Efficient in reducing empty miles to reduce company costs and profitability

Efficient in handling customer complaints, and resolving in a timely manner.

Knowledgeable in all DOT rules and regulations.

Efficient in Managing Drivers, Dispatchers, Routers, And warehouse staff.

COMPUTER SKILLS

Office Packages including MS Word, MS Excel, MS Outlook Express

Operating Systems including Windows 2000, Windows Vista, Windows XP, AS400

PROFESSIONAL BACKGROUND

STORE MGR- SAVE-A-LOT FOOD STORES 2006 - 2012

Responsibilities Included…

Managing a staff of 35 Employees, and 3 Assistant Managers

Maintaining and Exceeding all goals set forth by the company

Achieving maximum customer service day in day out

Achieving a Profitable P&L every period

Controlling labor costs weekly

Controlling Shrink

OWNER OPERATOR -B&I Transporter 2000 to 2006

Ran my own trucking company to maximum profitability

Negotiated with numerous brokers and agents on a daily basis to achieve maximum earning potential.

Followed and complied with all DOT laws and Regulations

Solicited new contracts from both shippers and receivers to ensure profitability and customer satisfaction.

OPERATIONS MGR - BRENNAN TRANSPORTATION 1996- 2000

Managed Daily Operations for both an LTL and Truckload Carrier

Acquired new business opportunities to increase revenue and reduce empty miles

Major accounts included, Clorox, Bristol Meyers, Polo, Nautica, Disney Stores, Williams and Sonoma, Pottery Barn, Panasonic, Sharp, And Guitar Center

Oversaw scheduling, routing, of all trucks on a daily basis

Handled all customer service issues

Worked hands on with owner to maximize business growth.

EDUCATION:

Nutley High School, Nutley, NJ Graduate: 1984

Bergen Community College, Paramus, NJ 1984-1985

ACCOMPLISHMENTS:

2010 Future Leader award

1994 Safe Driver Award