Douglas Scott

***** *********** **. • Sterling Heights, MI 48310 • Phone 586-***-****

BUSINESS OBJECTIVE

To utilize nearly four decades of experience in inventory control and management of automotive parts to help a company achieve their inventory goals while maximizing profit while minimizing overall costs.

In an industry that is extremely competitive and filled with numerous opportunities to sacrifice personal integrity for increased profitability, I was able to accomplish financial goals without lowering my standards.

HIGHLIGHTS

Mopar has been my life – I am an expert at parts.

Over 37 years experience in parts management and inventory control.

Inventory Specialist at Wilson Inventory Service for the past 22 years, performing physical inventories at Chrysler, GM, Lexus, Honda, Toyota, Mercedes Benz and Hummer dealerships.

Diamond level of Chrysler training (includes all required courses as well as non required electives).

Mopar Master Parts Dealer for 10 years.

Pilot Dealer for Dial I, Dial II, Dealer Connect, D2D, D2C, and Launch of 5300 program.

Consistent ability to purchase the right parts at the best acquisition price to maximize profitability.

Focus has been on ensuring that the right parts are on hand when needed, and using creative approaches to finding and acquiring the parts when they are not on hand.

Physical inventory value has ALWAYS been in excess of book value.

Expert witness for both Warren Police and Oakland County Sheriff in identifying parts from hit and run accidents.

AREAS OF EXPERTISE

1 Organized Systems

2 Dedicated 3 Reynolds & Reynolds ERA

4 Conscientious 5 Autosoft

6 Insightful 7 PAIS

8 Great Integrity 9 ADP Inventory Control

10 Forward Planner 11 American Dealer Solutions

12 Team Player Management

13 “Go To” Person 14 Physical Parts Inventory

15 Problem Solver 16 Delivery Vehicle Fleet

17 Generous 18 Building Maintenance Supplies

19 Compassionate 20 Employee Training

21 Willing to Share Knowledge 22 Customer Care Standards

EXPERIENCE

Van Dyke Dodge Warren, MI Nov 2010 to Present

Wholesale Parts Specialist

Rochester Hills Chrysler Jeep Dodge Rochester Hills, MI May 1996 to Sept 2010

Parts Manager

D. Scott – page two

In charge of all parts department activities in both the Rochester Hills and Wabash, IN locations. Successfully managed both parts departments simultaneously using computers and phone lines.

Supervised eleven individuals, including hiring, training, firing and supervising the wholesale, shipping and receiving, delivery, counter staff. Training included claims processing, returns, customer relations, back ordering, order processing and damaged goods.

Anticipate demand for recall and technical service bulletins, order and acquire the necessary parts before the parts were no longer available, and ensure availability to satisfy customer demand.

Recordkeeping and conscientious efforts have successfully withstood Chrysler audits on numerous occasions (in 2005, the potential audit chargeback of $1.2 million was finalized for only $4,300).

In 2009, dealership profit increased by $496,000 by purchasing fast moving parts at half of the dealer cost from dealers who were not selling their inventory. In 2008, savings was $300,000.

Over the last few months, Chrysler ARO was unable to fulfill rotor orders for brakes for the Town & Country and Caravan. I realized that the VW Routan used the exact same Mopar part and purchased the parts from VW and was able to satisfy customer demand.

Organized the physical location of parts within bins and shelves, using numerical sequence which not only made the parts easily obtainable but also facilitated the physical inventory because the inventory sheets were in the same order as the physical location.

Managed warranty and core returns for both locations, as well as guaranteed returns and cycle returns.

Managed dealer to dealer sales and dealer to consumer sales.

Set wholesale prices, and calculated profit margins.

Managed accounts receivable and accounts payable for parts department.

Responsible for all parts related computer systems and maintenance.

Reconcile Chrysler shippers to parts invoices.

Wabash Valley Chrysler LLC Wabash, IN August 1999 to Present

Co-Owner and Parts Director

Warren Chrysler Plymouth Warren, MI June 1973 to May 1996

New Car Porter

Parts Driver

Parts Counter

Assistant Parts Manager

Wholesale manager

Implemented the computerization of manual inventory systems.

Managed the prep and detail of all auto show vehicles to auto show standards for 4 years.

EDUCATION/TRAINING

Macomb Community College. Associates Degree Automotive. 1976.

Licensed forklift operator

CPR

REFERENCES

Ron Sy, Retired Service & Parts Representative, Chrysler LLC (25 years)

Fred Hale, Retired Director of Service and Parts – Training, Chrysler LLC (15 years)

Rick Majewski, Service & Parts Manager, Chrysler LLC (10 years)

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