Sales Representative
Resume:
John W. Austin
**** ********** ***** ***.*-***
Newport Beach CA 92663
uvlwzj@r.postjobfree.com
OBJECTIVE:
Obtain a position that allows me to incorporate sales customer service practices team work communication and organizational skills in a Sales and Customer Care environment.
PROFESSIONAL EXPERIENCE:
GUARDIAN LIFE INSURANCE El Segundo CA 2004 2010
Sales Support Associate
Assist Sales Representative with sales and negotiations in a fast paced environment.
Made routine follow ups with broker on new business prospects via Email and Phone
Established and maintained broker relationships.
Assist Plan holders with Service issues and questions regarding their policy.
Negotiated and worked along side with the underwriting departments.
Managed and followed up on new business implementation with Brokers and Planholders.
Generated proposals for product plans and rates per RFQ.
Clear understanding of Ancillary products and plan designs.
Managed and generated custom enrollment kits and meeting materials.
Managed service issues and Add issue request for Planholders.
Investigated and solved billing issues for the Planholder.
Worked along side a Top Producing Sales Representative to achieve their Sales Goals.
Managed IT and serviced copiers and computers in local office.
Generated and distributed renewal letters to Brokers.
Created revised renewal letters and plan alternatives for more competitive rates.
GUARDIAN LIFE INSURANCE Sacramento CA 2003 2004
Team Assistant
Generated small group sales proposals.
Maintained office supplies.
Answered main office phone.
Assist plan holders and directed them to our Customer Response Unit.
Filing and file maintenance for in force policies
Copied and collated new business enrollment materials
Distributed and sent out mail for the Office.
Generated sales spreadsheets.
Distributed and sent out Faxes
SACRAMENTO CHILD PROTECTIVE SERVICES SACRAMENTO CA 2002 - 2003
Data Entry
10 key data entry
Made Copies for files
Input information into MAINFRAME system
Answered phones
JAMBA JUICE Elk Grove CA 2001 2002
Team Lead
Managed employees for closing or opening the store.
Assist customers with orders and recommendations.
Managed Till and Registers
Recorded and reported earning at the end of the day
Maintained materials and ingredients
BUCKTHORNS Elk Grove CA 2000 - 2002
Shift Manager
Managed employees for closing or opening the store.
Assist customers with orders and recommendations.
Managed Till and Registers
Recorded and reported earning at the end of the day
Maintain materials and ingredients
EDUCATION:
Laguna Creek High School Elk Grove CA Graduate 2000
COMPUTER SKILLS
Microsoft Word
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft Power Point
Lotus Notes
Mainframe
Oracle/Siebel
PROFESSIONAL REFERENCES:
John Coughlin
Sales Representative
Dearborn National
Javier Vega
Sales Support Associate Team Lead
Guardian Life Insurance El Segundo
Email: uvlwzj@r.postjobfree.com
Contact this candidate