Charles Lawrence

*** *. ********** ** *** ***

Arlington, VA 22204

Home: 571-***-****

Cell: 703-***-****

uthffs@r.postjobfree.com

Objective

To obtain a challenging position, that will effectively utilize my experience, skills and opportunity for advancement.

Experience

2011-2012

Advanced Technology Systems Corporation

McLean, VA

Configuration Management Analyst

Responsible for configuration status accounting, configuration baseline management, creating and maintaining a configuration management library system to control the release of products and manage their history for the Defense Manpower Data Center of DoD.

Responsible for administering a change management procedure and tool to track all change requests, problem reports, software code, requirements documents, project deliverable documents, user guides, build procedures and meeting minutes.

Perform software builds to deploy for testing and update user guides.

Participated in Software Development Meetings.

2008- 2011

Bastion Technologies

Washington, DC

Configuration Management Analyst

Responsible for supporting Configuration Management of Emergency Change Requests, Change Requests, Change Plans, Change Request Process Documents and Service Requests for The Information Technology and Communications Division (ITCD) of NASA HQ.

Created, processed, managed and tracked all Change Request during the NASA review process. Daily maintenance of configuration data, monthly CR data and CR status accounting for The Headquarters Information Technology Support Services (HITSS) contract for NASA.

Participated in weekly NASA Change Control Board meetings and responsible for updating the CCB of all Change Requests.

Improved and developed CM process, working methods, CM tools and provided Change Request Training to contractors and NASA personal.

2007- 2008

Apptis, Inc.

Falls Church, VA

Senior Software Configuration Management Analyst

Responsible for supporting the Configuration Management of Software, Hardware, Systems, ECP, ECN and Documentation activities for the Health Care Sector of Department of Defense.

General maintenance of configuration data for the contracts that are supported and establishing the methodologies and practices that will be followed

Responsible for performing a baseline assessment of the IT production environment.

Responsible for updating the CCB of all changes and release processes to CM.

Provide back up support with the date management function of Configuration Management.

2003-2007

Harris Corporation

Falls Church, VA

Configuration Management Analyst I

Created, processed and managed Change Control Requests (CCRs) for Consular Affair’s (CA) Hardware and COTs Software Baseline for Procurement.

Utilized electronic communication forum (e-Room) with CA Stakeholders for CCB voting. Update Rational Clear Quest & PVCS Tracker with CCR information.

Participated in Monthly Consular Affairs Change Control Board meetings. Produced and distributed CA CCB meeting minutes.Installed hardware and software system components per U.S. Department of State requirements. Responsible for monitoring production equipment (DVD/CD-R writers, diskette duplicators & photocopiers) for software duplication.

Process and track Configuration Management service requests for software and documentation. Responsible for the creation and distribution of software media to U.S. Embassies and Consulates worldwide. Update Remedy trouble tickets.

1999-2003

UUNET Technologies, a MCI WorldCom Company

Ashburn, VA

Broadband Installation Coordinator

Coordinate efforts of different WorldCom departments, Sales, Engineering, Management and CLEC’s during the entire installation process.Coordinate conference calls between engineers and customers. Coordinate with vendors to install DSL/ISDN. Data Entry DSL orders into database.

Responsible for tracking service delivery orders until completion. Allocate clients LAN/WAN IP addresses, PVC’s (virtual path & circuits) and red backs. Register domain names and create new POP boxes for email accounts. Run Ping and Trace Route to test on IP addresses.

Education

2003- Present- George Mason University

Fairfax, VA

Major: Sociology. In the process of completing my B.A. degree.

Northern Virginia Community College

Major: Liberal Arts/ 2003 Transferred to GMU

Alexandria, VA

1988-1991 Thomas Edison High School

Alexandria, VA

Technical Skills

MS Windows XP, MS Windows NT, MS Windows7, MS Office 2010, MS Outlook, MS Word, MS Excel, MS Access, MS PowerPoint, MS Viso, Adobe 6.0, Remedy, Microtech Image Automator CD-Remote Production System, MyDisc, e-Room, Rational Clear Quest & Clear Case, PVCS Tracker, Oracle Collaboration Suite, ISO 9000, BIANCA NASA HQ CM Tool, ROSA NASA CM Tool, MS SharePoint, JIRA, MS Visual Source Safe 6.0, MS Visual Studio 2008, Full Shot 9.

Security Clearance

I have an active Secret Security Clearance from the U.S. Department of State

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