Objective: To find a customer service job with opportunities for advancement.

Employment:

Clark County School District – Jan. 2007 to Present School Bus Driver

*** *. ****** 702-***-****

N. Las Vegas, NV 89030 Liz Martin (Supervisor)

I attended the school district’s CDL training program to recertify my class “B” CDL license.

I would be responsible for maintaining a good & safe bus for picking up/dropping off students to

and from school.

SOS Staffing – Aug. 2006 to Jan. 2007 Data Entry Clerk

3000 W. Charleston Blvd. Ste. 2-702-***-****

Las Vegas, NV 89102 Jeremiah Ingrassia (Manager)

I was responsible for bar coding cable equipment for COX Communication, created a computer

program that would allow employees to log & locate equipment by storage units.

Swift Transportation – Nov. 2005 to Aug. 2006 CDL Truck Driver

2200 S. 75th Ave. 800-***-****

Phoenix, AZ 85043 Gerald Forte (Manager)

I completed a three-week course to obtain my class “A” CDL license. I would be responsible

For picking up & delivering my load to each vendor throughout the United States.

Peppermill Hotel & Casino – Mar. 2005 to July 2005 Reservations Sales Agent

2707 S. Virginia St. 775-***-****

Reno, NV 89502 Lisa Anderson (Manager)

I handled incoming calls assisting customers with information about the hotel, special events,

special promotions, casino’s point system and any type of room reservation. I also handled

our daily reports and customer complaints.

Navy Morale, Welfare & Recreation – Oct. 2002 to Oct. 2004 ITT Sales Agent

915 North Road 808-***-****

Pearl Harbor, HI 96869 Donna Matsushita (Manager)

I handled incoming calls as well as customers in our office with information & tickets for luaus,

tours, shows, car rentals, hotel reservations, airlines reservations and beach cottage rentals. I

did our daily opening & closing inventory procedures and balanced our daily deposits and

personal banks. I would also assist military families & friends with information about the

Hawaiian islands and customer complaints.

Washoe County School District – Jan. 2002 to July 2002 School Bus Driver

1850 Kleppe Lane 775-***-****

Sparks, NV 89431 Margo Medeiros (Manager)

I would be responsible for maintaining a good & safe bus for picking up/dropping off students

to and from school.

Trans World Airlines – Nov. 1994 to Dec. 2001 Customer Service Supervisor

2001 E. Plumb Lane **Company went bankrupt**

Reno, NV 89502 George Halliwell (Station Mgr.)

I assisted customers with airline reservations, baggage complaints, checking into daily flights,

airport operations with flight weight & balance, flight delays and customer complaints. I also

handled our airport staff training, weekly scheduling, payroll and ticket stock inventory. I was

responsible for our inventory & ordering of aircraft parts, supplies and daily flight meals. I was

“Acting Station Manager” for weeks at a time attending meetings and handling conference calls.

Hawaiian Regent Hotel – Nov. 1996 to Oct. 1994 Front Office Clerk

2552 Kalakaua Ave. 808-***-****

Honolulu, HI 96815 Trini Navarres (Manager)

I assisted customers with checking into their hotel room reservations. I handled tours, shows

and car rental reservations. I was a “room’s controller”, where I would block rooms for groups,

families special request and daily reservations for our 1,046 room hotel.

Reference: Available upon request

Contact this candidate