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Customer Service Data Entry

Charlotte, North Carolina, 28214, United States
June 26, 2011
Contact Info:

Brandy Kai Wallace
***** ****** ****** *****
Charlotte, North Carolina 28214
Cell/VM: 757-***-**** Home: 704-***-****

To obtain employment that will provide an opportunity to utilize existing skills and experience, to develop job associated skills, to gain new experiences, and to be a possible long-range asset to your organization.

Effective team player or individual worker

Pleasant interpersonal skills

Exceptional written and oral communication

Proficient in MS Works, MS Word, Excel, Power Point, Print Master Gold, SPSS, EC2net, BYTE, LandTech, Practice Information Portal (PIP), and most office equipment

Organized and energetic with a yen to learn

9/1991-6/1995 Menchville High School, Newport News, Virginia
Earned Advanced Diploma

9/1995-12/1998 Morgan State University, Baltimore, Maryland
Pursued a degree in Civil Engineering

1/1999-5/2004 Christopher Newport University, Newport News, Virginia
Pursuing a degree in Industrial/Organizational Psychology

4/2010 Fowler Wainwright International Institute
Certified Professional Coach (CPC)

8/2006-12/2009 Contract Entry Processor and Receptionist, Shaheen Law Group
Duties: Contract Data Entry, Garner customer Info, Personally Greet customers, Customer Confidentiality, Order Title & Survey, Collect & Distribute Checks, Meter & Sort Mail, Command Multi- line phone, Create customer files, Filing & Compile End of Day List

4/2004-10/2004 Loan Processor, Statewide Mortgage Corporation
Duties: Pull Credit Reports, Loan Data Entry, Ascertain Information needed to Submit/Disclose/Close a loan, a Clerk, a Receptionist, Metered and Sorted mail, Customer confidentiality, & a Secretary

12/2001-7/2002 Temporary Employee, Randstad
Duties: Temporary work for various outside agencies: Centennial, and Solo (Receptionist, Clerk, Secret Shopper, and Secretary)

7/1999-12/2000 Children and Adult Bookseller, Barnes & Noble
Duties: Book Informational Hub, Inventory, Develop and conduct Children’s Book Activities, Customer service, and Cashier
References Available Upon Request