COURTNEY PLUFF

**** *. ********** #* *******, Illinois 60618 • Cell 312-***-**** • ulp3g0@r.postjobfree.com

PROFILE: B2B Sales & Marketing Professional with 15+ years of success generating new and managing existing clients using needs-based analysis and consultative selling techniques. Consistent high-performer with a track record of exceeding sales quota while developing business with corporate, professional, and sole proprietorship clients. Business focused liaison whom is consistently successful in managing cross-functional team integrations and developing creative solutions with positive bottom-line impact. Effective communicator adept at conducting presentations, negotiating contracts, and closing the sale.

CAREER HIGHLIGHTS:

COURTNEY’S CULINARY CREATIONS - Illinois 2008-Present Private Chef, Catering, Event Planning, Advertising & Sales BLUE STAR WINE BAR - Chicago, Illinois 2010-Present Catering Chef, Catering Sales

Created menu based on clients needs & collaborate with our Executive Chef & Sommelier. Cold called for new business for executive lunches and holiday parties/special occasions Responsible for inventory and met with merchants to provide high quality food, wine, & spirits Cooked, delivered, served, and facilitated clients orders

CARDINAL INTELLECTUAL PROPERTY - Evanston, Illinos 2007 – 2008 Senior Account Business Development Manager

Solicited new business from Fortune 500 companies & large law firms for patent search & analysis services

Presented PowerPoint demonstrations to top law firms nation-wide for continuing education credits Attended trade shows to expand the company’s brand recognition Conducted nation-wide marketing programs to expand business Motivated to call between 100-200 customers on a daily basis to schedule appointments and keep the

pipeline full.

Scheduled and executed 8 meetings per month, exceeding the 4 presentations per month requirement.

NOTE: Reason for leaving-Start-up company downsized due to loss of key contracts RICOH AMERICAS CORP/RICOH USA – Ricoh Business Solutions - Chicago, IL 2004 – 2007 $16.4 Bil global B2B manufacturer & distributor of digital imaging systems & document mgmt. solutions Digital Duplicator Corporate Specialist / Major Account Representative

Evaluateed customer sales potential and implement customer life time value models Researched and create targeted customer lists for direct marketing programs Designed and print all literature & marketing materials for direct marketing programs Initiated new prospecting programs focusing on specific vertical markets Trained, installed, connected and maintain placements of duplicator models Educated sales staff on technological advances and new products Presented integration solutions to senior management and the Services & Technical Solutions Team Enabled clients to manage the flow of docs through the efficient use of systems and software solutions Assisted IT developers/consultants, and internal employees with defining business requirements

COURTNEY M. PLUFF 312-***-**** • ulp3g0@r.postjobfree.com • Page 2

Conducted equipment, software, and document solutions demonstrations at live-networked technology portal

Secured 6-10 orders per month by making 25-30 cold calls per day, 2/3rds new business & 1/3 customer base

Maintained customer relationships through upgrading and selling add-on services and products.

NOTE: Reason for leaving-Downsizing & corporate programs discontinued due to acquisition of Lanier RISO, INC. – Lombard, IL 2003 – 2004 Sales Representative Global B2B manufacturer & distributor of digital printing systems & document mgmt. solutions

Used specific vertical market database web sites to create lists of prospects Managed account base and increase sales within those accounts Demonstrated ROI using customer data Maximized daily sales call efficiency through mapping software Developed direct mail marketing program Coordinated trade show setup/tear-down and ensure presentation materials are available as required

Note: Reason for leaving-Change in corporate model, manager left and recruited me to Ricoh SKINCARE TECHNOLOGIES, INC. - Chicago, IL 2001 – 2003 Independent Account Executive New Business-to-Business Designer, Manufacturer & Distributor of LED Light Therapy Devices

Demonstrated LED Light Therapy machines to plastic surgeons, dermatologists & estheticians Built client base using research analyst skills, 100% cold calling Cultivated strong customer relations and increase sales by informing existing client base of new products Implemented a strong referral program

EXCLUSIVE REAL ESTATE/ KEY PROPERTIES - Chicago, IL 2001 – 2003

Real Estate Rental Agent

Designed lead campaign to be posted on public real estate web sites Built client base by prospecting leads through Key Properties web site and many other avenues Worked closely with the president on designing sales generating programs to increase profitability Worked closely with the president on designing marketing publications to increase Co. recognition & sales Worked on monthly financial reports and prospect occupancy applications

EDUCATION/TRAINING/TECHNICAL SKILLS MICHIGAN STATE UNIVERSITY 1997-1999 Bachelor of Arts in Advertising and Marketing; Minors in Economics, Business Management and Graphic Design Graduated with Honors with a cumulative GPA of 3.7, Received scholastic funding due to participation in orchestra

Attended various seminars covering sales, marketing, customer service & stress management Attended Dale Carnegie course in Effective Speaking and Human Relations, Tom Hopkins – Various seminars

COURTNEY M. PLUFF 312-***-**** • ulp3g0@r.postjobfree.com • Page 3

MS Windows and Office (Word/Excel/PowerPoint/Outlook); Adobe Office Suites (Photoshop/Illustrator/Quark Express/HTML; ACT!; Salesforce; MapPoint; Fundamentals of Networking; Various Sales Search Engines