Resume of TAWNG CIN KHAI

(Cell: 443-***-****, Email: ujy3ss@r.postjobfree.com)

TITLE: Oracle SOA/Weblogic/Fusion Middleware Administrator

SUMMARY OF EXPERIENCES AND BASIC QUALIFICATIONS

• Currently working as Middleware Administrator on SOA and various middleware applications

• 10+ years of experience in IT, with 3 large scale Middleware applications implementations

• 5+ years of experience in Oracle 10g/11g SOA, AIA, ESB and BPEL integration and administration

• Highly skillful in installation and administration of clustered H/A middleware environments

• Experienced in Weblogic, Websphere and Oracle Application Server administration and deployments

• Well versed with deployment, migration, patching and maintenance of middleware applications

• Proficiencies in Oracle Database administration and development

• Extensive working experience on UNIX, Linux and Windows platforms, and shell scripting

• Broad knowledge in networking and programming logics using PL/SQL and Java

• Knowledge of system analysis and design, and business process development and improvement

• Able to act as lead technologist for SOA Middleware infrastructure stack

• 24/7 production on-call support on SOA Suite 10g/11g and multiple middleware products

• Excellent analytical, troubleshooting and debugging skills

• Strong customer service, interpersonal and communication(both verbal and written) skills

• Ability to work in team-oriented, multi-tasking, fast-paced and matrix managed environments

• Love traveling

TECHNICAL SKILL SETS

Applications: Oracle SOA 10g/11g, Portals, Webcenter, UCM, SES, OID, OIM, LDAP, Endeca,

Websphere ESB and NextGen

Application Servers: Weblogic, Websphere and Oracle Application Server

RDBMS: Oracle Database 9i/10g/11g

Networking: Cisco Inter-networking, Windows Systems and Security Engineering

ERP: Applications DBA: Oracle E-Business Suite R12

Programming & Scripting: PL/SQL, Java AWT/Swing, C#, ASP.Net, XML, HTML, Shell, Python, WLST

Operating System: Windows, Linux (SUSE, REDHAT), HP-UX and Solaris

Monitoring Tools: OEM Grid Control 10g/11g/12c, JRockit Mission Control, JConsole, IBM Tivoli

General Tools: TOAD, SQL Developer, JDeveloper, Team Foundation Server(TFS), Tortoise SVN, Mercury IT Governance, Mercury Quality Center, JIRA, Share Point, Project Time, Change Request Team Track, IBM Maximo, ServiceNow, File Zilla, WINSCP, Putty, ESP, MS Project Std., MS Visio, MS Office, CA Clarity PPM, Release Management

TRAININGS

SOA/BPEL/AIA/OSB/BAM: Oracle SOA Suite 10.1.2, 10.1.3 and 11.1.1.3

Application Server: Oracle Application Server Administration, Weblogic Server Administration-Advanced

Database Development and Administration: Oracle Database 9i/10g

Oracle E-Business Administration: R12- Installation, Cloning, Patching and Administration

Networking: Cisco Internetworking and Network Design, Windows 2003 Systems and Security Engineering

Operating Systems: Windows Server 2003, Linux SUSE 9/10, Red Hat AS 4/5, Solaris 10 Administration

Programming Languages: PL/SQL-Advanced, Java AWT/Swing, C#, ASP.Net

Other Areas: Structured Systems Analysis and Design, Supply Chain Management

Data Mining and Data Warehousing, Vendavo Pricing System

EDUCATION & CERTIFICATIONS

Master of Science in Information Systems -University of Maryland, Baltimore County, Maryland: May 2005

Master Certificate in Oracle Database Management -Johns Hopkins University, Maryland: September 2005

Oracle Certified Professional -Oracle Database Administration (9i &10g)

PROFESSIONAL EXPERIENCES

January 2011 – Present

Middleware Administrator Land O'Lakes Inc.

Arden Hills, Minnesota

Land O'Lakes Inc. is a Fortune 300 and 11 billion dollar (Revenue) company in Agricultural business, located in Arden Hills, Minnesota.

My primary duty in Land O'Lakes Inc. is administering and supporting Oracle SOA Suite 10g and11g applications, which currently run about 700 composites and BPEL processes. The key areas of my SOA administration tasks include:

• Designing and architecting SOA and AIA 11g infrastructure

• Installation, configuration and administration of the followings clustered H/A environments in Development, Test, QA and Production:

-Oracle Application Server and WebLogic Server 10g/11g on Linux and Windows platforms

-Oracle SOA Suite 10g/11g (AIA, BPEL, ESB, B2B, OWSM, Rules, Workflows, UMS)

-Oracle HTTP Server, Tomcat, Apache web server Plug-ins

-Oracle Grid Control 11g and OEM agents on all QA and Production servers, and

-Site Minder agents on Production servers.

• Creation, configuration and administration of:

-WebLogic domains and managed servers for internal and external clients

-JDBC and multi data-source connections with Oracle 10g and 11g databases

-Distributed JMS servers, modules, queues, and connections

-FTP, File, Database and AQ adapters’ connections

-Web-service securities through OWSM

-SOA-Infra partitions, and

-Loggings in servers, component engines and composites levels.

• Promotion, deployment and troubleshooting of new codes

• Managing and installing patches, upgrades and enhancement on Middleware products

• Cloning JVMs and Managed Servers

• Provisioning of securities and permissions on files, folders and servers, and to users and groups

• Monitoring hosts, servers, applications, domains, components, composites and transaction queues using OEM and Grid Control, and the memory and CPU usages using JRockit Mission Control tool

• Tuning servers and applications for better performance

• Troubleshooting the emerging application issues, from server configuration to code issues

• Managing incident, problem, change, release, configuration, service level, availability and capacity

• Delivering an outstanding level of Middleware administration and 24/7 on-call support across all systems, ensuring that the systems meet or exceed their SLAs.

In addition to SOA Suite, I also administer and support the following middleware applications: Websphere ESB, Flat File Processor, NextGen, Demantra, Oracle Universal Content Management (UCM), Endeca, Oracle Secure Enterprise Search(SES), Oracle Identity Management(OIM), Oracle Portals and Oracle Webcenter.

Environments: Oracle Application Server 10.1.3.3, Weblogic 10.3.3/5 and Webshpere 6.0 application servers, Oracle JDeveloper 11.1.3/4, Oracle Grid Control 11g, Oracle Database 10g/11g, JRockit Mission Control, ServiceNow, Team Foundation Server, MS Visual Studio 6, Visio 2010, SQL Developer, Solaris 10, HP-UX 11i V2, Redhat Linux 6.0, SUSE Linux 10, Oracle Enterprise Linux 5/6 and Windows 2008 servers.

--------------

May 2007 – January 2011

Oracle SOA Administrator/System Engineer Office Depot Inc.

Boca Raton, Florida

Office Depot Inc. is a Fortune 300 company that has one of the largest SOA implementations. As the primary SOA Administrator involving in all phases of the project implementations and leading the 24/7 on-call Support Services team, my responsibilities include as below:

• Installation and configuration: Install, configure and administer Middleware stacks environments

Including, Oracle Application Server, SOA Suite and its supporting technologies

• HA & DR:

-Build SOA infrastructure that is high available (HA), clustered and Disaster Recovery (DR) ready

-Perform High availability, scalability and Disaster Recovery (DR) tests

• Technical Documentation: Create standard configuration settings and procedures for all layers of the

technology stack.

• Integration: Integrate SOA with Oracle EBusiness Suite and various technologies, such as: OTM,

WMS, Ecommerce, OM, Finance, CRM, RMS, MQ, FTP, AOPS, AS400, Mainframe, Teradata,

SQL Server, DB2 and Oracle database.

• Monitoring: Setup and maintain effective monitoring and alert systems using Oracle Enterprise

Manager Grid Control, Enterprise Systems Platform(ESP) and Cron jobs.

• Cross platforms: Extensively work with global infrastructure engineering and support teams (OS,

Network, Security, applications, databases and various endpoint-connections) and third party

vendors for project and production support.

• Development Support: Work with development teams in their project developments, testing,

deployments, and maintaining codes and processes, and debugging application issues.

• Maintenances:

-Plan and perform environment refresh, upgrade, patching, change management and release

management duties for SOA Middleware application stack.

-Define and plan maintenance activities and ensure application availability and usability. Develop

maintenance procedures

-Maintain all configuration files, including: logs, security, all types of adapters, endpoint

connections, data sources and connection pools, build, deployment, environment files, etc..

• Performance Tuning:

-Define performance criteria and monitor to identify opportunities, and tune to improve application

performance, throughput, scalability and stability

-Tune memory, heap and JVM settings to increase the application’s performance.

-Support the performance tests of the integrated applications by various supporting activities,

troubleshooting, issue resolving and tuning as required.

• Capacity planning: plan and implement storage capacity and maintain files and folders.

• Deployment:

-Deploy applications and processes using IT Governance, command line, Ant scripts and console.

-Develop and Maintain deployment procedures and workflows

• Security: Implement and administer security for application and server accesses using OID, Netgroup

and application consoles

• Documentation: Develop Applications administration strategy, maintenance standards and

procedures, operational guidelines, operational readiness checklist, knowledge transfer and

training procedures and workflows.

• Troubleshooting:

-Act as a first point of contact for any technical issue related to SOA environments.

-Troubleshoot complex technical issues at any/all level of the application technology stack,

including: Application Server, BPEL server and processes, Databases, Endpoint connections,

Security, and Network by viewing logs and using various tools

• 24/7 on-call production support

• Train new SOA Administrators and users, and mentor other Middleware Administrators

Environments: Oracle SOA Suite 10.1.3.3.1(MLR-19), Oracle Application Server 10.1.3.3, JBOSS AS 5, Weblogic AS, Oracle Internet Directory 10.1.4.0.1, Oracle JDeveloper 10.1.3.3, SQL Developer, Oracle Grid Control 10g R2, Oracle Database 10.2.0.4, IBM Tivoli Monitor 2.0, Tortoise SVN 1.4.0, Mercury IT Governance, Mercury Quality Center 9.0, JIRA, Share Point, Project Time, Change Request Team Track, IBM Maximo, File Zilla, Putty, ESP, MS Project Std. 2003/2007, MS Visio 2003/2007, Solaris 10, SUSE Linux 9/10, Windows 2008 and IBM Mainframe.

--------

Sept 2006 - May 2007

Oracle Database Administrator/Developer Focus Management Inc.

Springfield, Virginia

Responsibilities:

Focused Management Inc. (FMI) is the main government contractor for Department of Housing and Urban Development (HUD) in developing software called “Single Family Integration Middleware” (SFIM) that transports files between a variety of heterogeneous platforms, utilizing features of Oracle BPEL, Oracle Database and Java. I took over the tasks of Senior Oracle Database Administrator/Developer of the project.

My main duties and activities include as below:

-Installed and configured Oracle 10g databases on Windows 2003 Server

-Designed and developed database using Oracle 10g, Scheduler and PL/SQL

-Developed BPEL processes using Oracle SOA suite 10.2

-Performed software testing, debugging, troubleshooting and code deployments

-Did performance tunings and trouble shootings

-Administered and maintained Oracle databases and SFIM Software

-Wrote technical proposals and documentations

-Attended several seminars, workshops and trainings

Environments:

Oracle 10g Database, Oracle Application Server, Oracle BPEL, OEM, JDeveloper, TOAD, Cisco VPN, Solaris 10, Windows 2003 Server, Windows XP, Custom Built Software

-------

Sep ‘05 - Feb ‘06

Oracle Database Administrator CCI at Johns Hopkins University Columbia, MD

I worked as an intern and instructor’s assistant at ‘Computer Career Institute at Johns Hopkins University’ after completing my study at the University until I found a DBA job. My responsibilities includes as follows:

Installation and Configurations:

-Installed Oracle 9i/10g software and databases on Windows and Linux

-Configured shared server and network connections

-Performed database cloning and replications

-Created and used database links to connect to several databases that located in different places.

-Developed Oracle database 10g installation guide for students and new learners

Design and Development:

-Designed and developed databases according to the business requirement specifications

-Tested, determined and implemented the types, storages (size, location, partitions) and codes of tables and indexes

Data Migration: Performed data migration and Loading using OEM tools such as: Data Pump, job

scheduling, program and windows in Oracle10g and import/export utilities in Oracle 9i databases

Backup and Recovery: Performed backup and recovery functions by copying and populating control

files, redo log files and data files using RMAN and Operating Systems

Security:

-Administered database security by applying VPD, roles, privileges

-Optimized database security by removing access permission to critical packages, such as UTL_FILES using deptree and ideptree utilities.

Resource Planning: Regulated and distributed resource usages based on priorities assigned to users using

the Resource Management Tool.

Troubleshooting and support:

-Analyzed the critical alerts on Oracle 10g databases and resolved them.

-Detected and solved row chaining and migrations.

-Detected and resolved lock and background process contentions by tracing to user alert log files.

Performance Tuning:

-Collected database performance statistics with DBMS_STAT, AWR, ADDM, STATSPACK, and TKPROF utilities, and improved the application’s performance.

-Tuned Buffer cache, redo log buffer, shared pool memory and PGA.

-Determined the needs to use different featured of buffer cache, such as default, recycle and keep.

-Optimized data storage by analyzing and reconstructing Oracle block size, PCTFREE, PCTUSED and tablespace for OLTP and DW databases.

-Performed SQL tuning using rule-based and cost-based optimizers, hints and rewriting queries.

-Optimized applications by analyzing and tuning B*tree, Composite and reverse indexes and monitoring indexes uses.

-Optimized applications by determining and using the right table types, such as OIT, Cluster tables and Partitioned tables for Web, OLTP and DSS applications.

Environment: Redhat Linux 4/5, Windows Server 2003, RMAN, OEM, Oracle Database 9i/10g, Sqlplus, Sql Developer, TOAD, SCN, several databases including large databases with 10-50 million rows.

---------

OTHER PROFESSIONAL EXPERIENCES 1994- 2006

Network Designer and Specialist 2005 - 2006

PL/SQL Database Developer 2003 - 2005

PC Support/Technician and various jobs 1994 - 2002

Contact this candidate