Customer Service Data Entry

KIMBERLY P. STEVENSON

**** *. ***** *** *******, IL H: 773-***-**** C: 773-***-****

Email: ********@***.***

SUMMARY

Ambitious and multi-tasking professional with over fourteen years of data entry experience encompassing marketing and financial fields along with two years of customer service experience acquired in retail seeks a position in an innovated company where my capabilities will be employed to extend accuracy, quality assurance, and customer/client satisfaction.

QUALIFICATIONS

Computer skills consist of intermediate knowledge of Microsoft Word along with basic knowledge of Excel and Outlook 2007. Acquired a high mathematical aptitude along with keyboarding skills of over 40wpm from current and previous data entry experience. Developed adept Internet navigational skills from various research strategies.

ACQUIRED SKILLS

Adaptable and efficient in various work environments with the ability to work in a team setting or with minimal supervision. Detail oriented with analytical skills obtained from overall data entry experience.

EMPLOYMENT HISTORY

MARKET TRACK, LLC- Media Intelligence Chicago, IL

Data Entry Specialist October 2002-February 2012

Responsible for clipping and transporting product images into categories and entering descriptive data that corresponds to them for leading retailers from various advertising mediums throughout the United States and Canada.

Utilize various client and product websites for research to ensure accuracy for new and previous product entries to the database.

Provide support to other departments for special projects as assigned while consistently meeting deadlines.

CHICAGO BOARD OPTIONS EXCHANGE Chicago, IL

Price Reporter March 1997-May 2002

Disseminated sale transactions for the Reporting and Execution division.

Worked behind the scenes on the trading floor to ensure orders were processed and accounted for in a timely manner.

Reexamined and recalculated perplexed orders to save market makers and traders from substantial fees and fines.

Trusted by supervisory staff to train and instruct new Price Reporters about the policies and procedures of the trading sector.

WALGREENS Chicago, IL

Beauty Advisor and Cashier May 1995-March 1997

Provided customers with cosmetic service and information.

Constructed promotional, seasonal, and sale merchandise displays.

Operated tracking equipment to maintain effective inventory control.

ACADEMIC BACKGROUND

B.B.A, Business Management

A.A.S, Business Administration- both obtained at Robert Morris College/Loop Campus

Certification of Achievement

Employment & Employer Services, Inc.

15 hours of Customer Service Training

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