Customer Service Manager

Cynthia Molina

**** ****** *******

San Antonio, TX 78244

210-***-****

OBJECTIVE

To work for a Company that has a good reputation for long term employment and good benefits.

PROFESSIONAL EMPLOYMENT

March 2005 - June 2012 DP Auto Sales dba JD Byrider - Office Manager

Worked with every aspect of the Buy Here Pay Here Used Car lot. From receiving in the vehicles to taking

payment after they were sold. Did accounts receivable, accounts payable, and payroll for over 20 employees.

Supervised 2 employees training, scheduling and balancing the deposits for the store. Did title and licensing of

the sold vehicles. Ran auto checks and Tex-dots on each vehicle.

Sept. 1992 - March 2005 Showcase of Arts & Crafts - Office Manager

Worked with the owner to do show promotions. We did over 25 shows a year along with the San Antonio

Stockshow Exhibitors and the Star of Texas Rodeo in Austin Exhibits. I did the advertising, rentals, payments

and the production of the events. Also ran the office with 2 employees. The events had 100 - 600 exhibitors.

August 1983 - Sept. 1992 Lancer Corporation - Warranty Clerk

Worked with customers and clients to take care of complaints and problems with the fountain drink machines

we sold. Also worked with shipping and receiving of equipment and parts.

EDUCATION

1973 - 1977 Judson High School, Converse, Texas

Photo Journalism, Math Club Volleyball, DECA

1977 - 1979 Texas Tech University, Lubbock, Texas

Mass Communications, Accounting, Business

1981 - 1982 University of Texas at San Antonio, San Antonio, TX

Business, Accounting

SKILL SUMMARY

1. Project Management Computer Savvy Payroll

5. 9.

2. Report Preparation Customer Service Accounts Payable

6. 10.

3. Written Correspondence Scheduling Front-Office Operations

7. 11.

4. General Office Skills Marketing & Sales Sales Reports

8. 12.

REFERENCES

Ronnie Mangrum Lina Maldonado Jennifer Hutton

8715 Data Point #614 6711 Ambrgris 10710 Expedition Creek

San Antonio, TX 78220 San Antonio, TX 78223 San Antonio, TX 78254

210-***-**** 210-***-**** 210-***-****

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