Customer Service Human Resources
Resume:
Profile:
Bachelor’s degree obtained in Business Management with an emphasis in Human Resources. Experienced with on site management for a self storage facility, and have a solid background in transportation cargo claims. Extensive experience working with insurance companies, truck drivers, shipping and receiving agents, and knowledgeable in the interpretation and implementation of federal regulations used in cargo claims.
Skills:
Detail Oriented, Strong written and verbal communication skills, positive attitude, and highly motivated. Experience in Microsoft Office 2007. Kronos, SPSS, and AS400.
Education:
Arkansas State University
Jonesboro, AR 72401
Bachelor degree Business Management with an emphasis in Human Resources
Professional School of Real Estate
Poplar Avenue
Germantown. TN 38125
Experience:
LRA Management, LLC
6705 West 12th Street # 2
Little Rock, AR 72217
11/2008 – Current
On Site Manager Full Time 40 Hours
Accounts Receivable & Accounts Payable ($30,000 + home and utilities)
Bank deposits
Billing and Collections
Customer service
Filing
Daily, weekly, monthly, quarterly, and annually financial reports
Overview Maintenance
General office
Janitorial units, office, restrooms, and common areas
Optus, Inc.
3423 One Place
Jonesboro, AR 72404
12/2007 - 5/2008
Internship Spring 2008 Part Time 20 Hours
Assist HR with prescreen interviews ($7.00 per hour)
Assist HR on Caliper Personality Profile Calls
Assist with open enrollment
Maintain a training log
Assist with fund raising efforts for charities supported by Optus
H R Filing
Assist with new hire orientation
Assist with 401K new hire open enrollment
Attend employee interaction (EIC) meetings
Assist with yearly performance Reviews
Assist with HR bill paying
Arkansas State University-Jonesboro
2107 Aggie Road
State University, AR 72467
05/2005 – 07/2006
Custodial II - Facilities Management Full Time 40 Hours
Filled in for crew leader and short crews ($7.25 per hour)
Operated floor scrubbers and buffers
Cleaned athletic buildings and off campus buildings
Stripped and waxed floors
Transit Group Central / DBA/ Priority Transportation
7585 Priority Lane
Olive Branch, MS 38654
6070 Collett Road
Farmington, NY 14425
10/2001 - 02/2005
Cargo Claims Examiner Full Time 40 Hours
Responsible for examining, reviewing, and processing claims ($34,000 per Annual)
Superviser of OS&D and claims
Authority to take action on settlements
Analyze transportation contract agreements
Edit brokerage contracts
Review examine and resolve questions of liability
Establish dollar amounts of loss or damages
Research and interpret federal regulations
Work with all authorities involved in cargo theft
Maintain weekly and monthly reports
Develop and conduct orientation classes for loss prevention
Swift Transportation / M S Carriers
3700 Starnes Cove
Memphis, TN 38115
12/1997 – 10/2001
Sr. Cargo Claims Examiner Full Time 40 Hours
Develop and conduct orientation classes on loss prevention ($31,000 per Annual)
Superviser OS&D as well as cargo claim clerks
Responsible for examining, reviewing, and processing loss and damage claims
Authority to take action on settlement of claims
Analyze transportation contract agreements
Review, examine, and resolve questions of liability
Establish dollar amounts of loss and damages
Research and interpret federal regulations
Work with all authorities involved in thefts
Maintain weekly and monthly reports
Crye-Leike, Inc
709 Poplar Ave.
Collierville, TN 38017
04/1996 – 05/2000
Realtor Full Time
Assist either buyers or sellers in the purchase of a home or property (Commission)
Assist with the legal contracts for the sale or purchase of a home
Assist lenders with all documents and information required in the sale or purchase of a home
Personally show the properties to clients
Account for all funds or properties entrusted by the principals
Contact this candidate