Susan Gunter, RN BSN

**** ******* *****

Pensacola, Florida 32506

uea3ya@r.postjobfree.com

Education

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The University of Alabama

Tuscaloosa, Alabama

Master of Science in Nursing/EdD in Instructional Leadership 1/2010-12/2014

Florida State University 12/2009

Tallahassee, Florida

Bachelors of Science Nursing

Pensacola Junior College 5/2008

Pensacola, Florida

Associate of Arts Degree

Pensacola Junior College 6/1998

Pensacola, Florida

Associate of Science Nursing

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Employment Experience

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Sacred Heart Medical Group 7/2011-present

Pensacola, Florida

Clinical Informatics Analyst-Physician and provider liaison for 175 primary care

and sub-specialty care providers in southeast Alabama and the northern panhandle

of Florida. Physician Steering Committee, Physician Advisory Committee,

Clinician advisor, EMR Clinical Team Leader, design, build, configuration of electronic

medical record, training team leader, implementation specialist, Meaningful Use specialist.

VT-Group 2/2010-6/2011

Tampa, Florida (virtual office-Pensacola, Fl)

Clinical Services Manager-Identify facilities in need of new nurse call systems, assist in

promotion and sale of Telligence. Manager of clinical services related to sales and training

held in all medical facilities throughout the southeast. Management and coordination of all

initial and ongoing training of Telligence. Educates clinical staff on the use of GE’s

Nurse Call, Telligence.

RLM Services/Eglin Air Force Base (Contractor) 11/2009-1/2010

Eglin AFB, Ft. Walton Beach, Fl-Pediatric Primary Care

Registered Nurse-outpatient primary care. Patient care management, physical assessments,

Case management, referrals, authorizations, immunizations, phone triage, medication

Management, data entry (GE software), scheduling diagnostics, appointments, medical

Record assistance, medication administration, materials management, multicultural nursing, use

ALTHA and DHIMS.

Nemours Children’s Clinic 7/2000-8/2009

Pensacola, Florida-Multi Sub-Specialty Physician and Mid-Level Practice

Senior Registered Nurse– Pediatric Gastroenterology specifically for nine years with

additional training and coverage in all sub-specialty Departments, Hematology/Oncology,

Endocrinology, Otolaryngology, Pulmonology, Urology, Orthopedics, EpicCare Consultant.

Patient triage, symptom and crisis management, IBD, PCS, Hepatitis, Autoimmune Disorders,

Celiac Disease, IBS, GERD, Eosinophilic Esophagitis, Liver Disease, Esophageal Varices,

TEF, Hirschsprungs, Pancreatic Disorders, Diabetes, Obesity management etc, medication

management, Remicade, Humira and MTX management, clinical assistant to physicians

and midlevels, performed Pillcam endoscopies, Breath Hydrogen testing, Provided on-call

coverage evenings, holidays and weekends, appointment scheduling, tests, procedures

(endoscopies, liver biopsies, small bowel biopsies), surgeries, coordinating tertiary care and

referrals, authorizations. Efile Share, McKesson AdminRx/HED, Horizon Physician Portal,

Electronic Medical Record implementation, HIM

EpicCare Ambulatory Local Area Expert– Epic Electronic Medical Record 2002 to 2009

Expert/Superuser, Member –EMR Taskforce, assisted Epic in initial development and

implementation of department specific build. Trainer/educator for 11 sub-specialty clinics,

21 physicians and over 100 associates. Build and develop work flows, perform

testing and trouble-shooting, assist and train in annual and quarterly upgrades, provide

onsite and go-live support. Train on use of chart review, inbasket, visit navigator,

ICD-9, CPT and LOS coding, development of panels, questionnaires, growth charts,

medication and test orders, medical, family, perinatal and social history, E-prescrib, telephone

encounters, letters, enter/edit results, etc. Assist in hospital interface integration and troubleshooting,

assist physicians by building new patient and follow up office visit templates for proper coding

and billing in preparation for internal and hospital audits, clinical and clerical staffs in EpicCare

Ambulatory tasks, problem solving, clinical liaison between staff and Helpdesk, development of

SmartTools, preference lists, databases and patient lists.

Gastroenterology Associates (Adults) 1998-2000

Pensacola, Florida

Registered Nurse-case management, home health care coordinator, medication

management education, usage and administration, patient education,

triage, phone triage, chronic disease management, scheduling endoscopies, liver and

small bowel biopsies, insurance verifications, coding, and authorizations,

appointments, tests, procedures, tertiary referrals, medication refills, computer data entry.

License, Certification and Memberships

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• Florida RN 3288912 Exp. 4/2012

• EpicCare Ambulatory Superuser Certification Exp. 1/2012

• AHA BLS Exp. 1/2012

• Allscripts Certification

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Awards and Honors

• Sigma Alpha Lambda National Leadership and Honors FSU Chapter 2009

• Employee of the Quarter, Nemours Children’s Clinic 2002

• Employee of the Month, Nemours Children’s Clinic 2006

• Guest, “Colloquy with the President” Nemours Children’s Clinic, invited

to represent the nurses from the Pensacola site to future goals for Nemours

• Guest Speaker, West Florida Tech High School, Health Education Career class at

the request of a patient.

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