Christopher L. Craft

*** **** ****** - ****, ** *2045 – c.765-***-**** – h.781-***-**** – ue6nlw@r.postjobfree.com

CAREER PROFILE/OBJECTIVE

 Accomplished IT professional with extensive infrastructure/operational management skills, with a unique capacity for problem resolution and team building. Proven success in regularly exceeding company goals and objectives. Adept at identifying and implementing key organizational/client initiatives to complete projects on time and maximize systems and network uptime.

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 It is my goal to secure an IT/infrastructure manager or director level position with a company that will utilize my vast experience and skills as both a manager and technical resource.

TECHNICAL TRAINING

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 VMware ESX 2.5, 3.5 VI3

 EMC Clariion SAN implementations and administration.

 EMC Replication Manager Windows, UNIX, Sun Solaris

 EMC Avamar for Windows, UNIX, Sun Solaris

 Citrix Enterprise Administration and Secure Web

 IBM BladeCenters

 HP BladeSystems

 Microsoft Exchange 2003, 2007

 Microsoft Dynamics CRM

CAREER SUMMARY

Manager of Infrastructure and Operations - Best Doctors, Inc - Boston, MA – (08/08-09/09)

As the Manager of Infrastructure and Operations at Best Doctors, I reported to the VP, IT and managed the IT staff. I took an active role completely redesigning the infrastructure and operational procedures from the ground up and rebuilt the entire infrastructure and support teams.

Primary responsibilities include:

• Architecture and support of a fully redundant, 24x7 data center and infrastructure

• Data Center design, testing and migration

• Network security

• Technology strategy

• User Support and training

• Resource and vendor management

• Telecommunications

• Asset Management

• Organizational Best Practice adherence (EMC, HP, Microsoft, VMware)

• Compliance adherence (HIPAA, SAS 70)

• Selection, testing, and implementation of new technologies

• Recruitment and hiring of talented IT professionals

A few of my accomplishments while at Best Doctors include the following:

• Consolidated and virtualized the entire server infrastructure to offer better scalability, portability, and recoverability utilizing VMware and HP Blades.

• Deployed an enterprise-wide monitoring application to offer a more proactive approach to network, server, and application support.

• Spear-headed the implementation of an EMC SAN to improve performance of business critical applications, and offer better recoverability and scalability.

• Implemented Exinda WAN Accelerators, reducing WAN traffic by more than 65%.

• Standardized and documented Best Practice approaches and procedures into a single library for network, server, and application installation, configuration, and support.

• Consolidated over a dozen different telecom vendors, company wide, into a single vendor, reducing costs by over $400k per year.

Delivery Consultant - AdvizeX Technologies – (07/04-08/08)

As a consultant for AdvizeX, I completed complex projects for clients such as:

• Amazon.com

• Boeing

• State of Connecticut

• State of New Mexico

• State of Indiana

• Westinghouse

• Mitre

• Kroll Ontrack

• Canada – Department of Finance

• Caritas Christi Hospital

I specialized in projects dealing with the design and implementation of EMC Storage, Replication, Microsoft Exchange, HP Blades, and VMware. Technologies utilized include VMware HA, VMware DRS, VI3, Active Directory, Data Center design, High Availability, SANCopy, and EMC Replication Manager.

EMC Professional Services Contract -- AdvizeX/EMC Corporation – (4/04 – 07/04)

As Professional Services, I was tasked with Installing EMC SANs, and EMC Connectrix DS-4100B (Brocade Silkworm 4100) Fiber Switches, setup and deploy Windows 2003 Servers, install and configure IBM 8677 Blade Centers, HS20 Blades, design and deploy Active Directory, design and install Microsoft Exchange 2003 with a clustered backend, and clustered File/Print servers.

Senior Systems Administrator – Jarden Home Brands, Inc – (10/01-4/04)

As the Senior Systems Administrator of JHB, I managed 2 other Sys Admins and 3 Help Desk personnel. Together, we maintained 100+ Servers (both physical and virtual) running Windows 2003, Windows 2000, Windows NT 4.0, and Fedora Linux in a Primary Data Center and 6 remote. The software I supported included SAP, a Citrix XP E farm with an NFuse web interface, ADP and HRP, TrackIT!, VMware ESX, VirtualCenter, VMotion, EMC Control Center, Navisphere, Microsoft Exchange, Stromberg, Veritas Backup Exec, and Symantec Anti-Virus. A few of the admin tools we utilized to manage and monitor the environment were DameWare, What’s Up Gold, Kix, and HP Insight Manager. The hardware I supported at JHB included: HP/Compaq servers, Dell workstations, EMC Clariion SAN, Brocade, Mcdata, Cisco, a Bluecat Networks Meridius spam appliance, and an Overland NEO 4000 robotic SDLT Tape Library.

Field Engineer – DELTEC Information Solutions – (09/00-10/01)

As an Engineer at DELTEC, I planned, designed, deployed, and supported computer networks for numerous client sites. I created and worked with multiple budgets and performed advanced project management, and technical planning. I performed numerous Exchange, and Active Directory migrations for our clients. I worked with all equipment from Exabyte, EMC, Cisco routers, switches, and firewalls, Brocade and Mcdata Fiber switches, HP, Dell, Compaq, and IBM servers, Operating systems including Windows 2003, Windows 2000 (Server & PRO), XP, NT, 9x, and Linux. I worked with software such as MS Exchange 5.5, Exchange 2000, Veritas Backup Exec and NetBackup, Symantec Antivirus, Trend, McAffe, Citrix, Blackbaud, Vista, VolunteerWorks, PastPerfect, Argus, Great Plains, and Kronos to name a few. My experience at DELTEC also allowed me to become very proficient with proprietary business applications for all facets of legal professions, museums, and healthcare industries, along with those of numerous other types of organizations from non-profits to large manufacturing environments.

Manager of IT - Keystone Mortgage Group, Inc/Midwest Title – (11/97-09/00)

I was in charge of all the aspects of the technical development of Keystone Mortgage. Some of the tasks I performed as manager of IT included: Staff management, IT strategy, budgeting, network architecture, vendor relationship management, hardware and software upgrades/migrations, disaster recovery planning/testing, multi-site connections, systems and resource monitoring, documentation, inventory, and life-cycle management. With only one subordinate I was in charge of maintaining the systems, and the networks, and software in the Anderson, Indiana office and 6 remote sites in the Midwest.

Account Executive - Monumental Insurance Company – (6/95-10/97)

While attending college, I worked full-time as an Account Representative for Monumental in charge of most of Henry County, IN. As a representative, I would service existing accounts, bring in new accounts, recruit new agents, train and supervise others, as well as design and implement new sales strategies. While with Monumental, I excelled at sales, and was nominated agent of the month on numerous occasions in the Central Indiana Region in contention with more than 100 other agents. I also received dozens of awards for both sales and client retention.

TECHNICAL CERTIFICATIONS

 MCP - Microsoft Certified Professional

 Network+ - Certified by Comptia

 A+ - Certified by Comptia

EDUCATION SUMMARY

Ball State University -- 1993 to 1997. Major - Management Information Systems & Public Relations, Minor - Business Administration.

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