Management Business Manager Operations Service resume in delhi, DL, 110095, India

ISHA JAIN
E-Mail: ubujvd@r.postjobfree.com Mobile: +*1 – 995*******
________________________________________Seeking career enriching assignments in Corporate Finance / Business Analysis / Risk Management / Planning Coordination / Operations Management with a leading organisation
Location Preference: Delhi / NCR

PROFESSIONAL SYNOPSIS
Erudite budding professional with 6 months of working exposure in HNI Clients’ Portfolio Management, Client Relationship Management, Requirement Gathering and MIS Generation.
Qualified PGDM in Finance & Operations from NIILM-CMS, Delhi in 2009-11.
Capable of appraising proposals for high value accounts & scrutinizing relevant documents / reports before on-boarding the client, ensuring compliance with organisational policies.
Acquired knowledge on varied topics related to the current business and organizational scenario through real life projects undertaken.
Exposure in identifying & adopting emerging trends & addressing industry requirements to achieve organisational objectives.
Abilities in leading and managing the operations, effectively discharging the functions and achieving higher rate of organic growth.

ACADEMIC CREDENTIALS
________________________________________
PGDM in Finance & Operations
From NIILM-CMS, Delhi in 2009-11

B.Sc. (Hons.) in Mathematics
From Ramjas College, Delhi (Delhi University) in 2006-09 Secured 68.1%

CAREER CONTOUR
________________________________________
Apr’ 11 – Sep’ 11 with ICICI Bank Pvt. Ltd.,Noida (Sec-61) as Privilege Banker (Assistant Manager)

Key Deliverables:
Efficiently dealt with HNI customers and acquired comprehensive knowledge of end to end banking operations.
Managed customer centric operations and ensured customer satisfaction by achieving delivery and service quality norms.
Interfaced with the clients to gather understanding of business & functional requirements followed by transmitting them to Technical Consultants for customising the interfaces / reports.
Played a key role in analysing the service & critical requests and resolved them through process enhancement initiatives.
Generated MIS & various other business reports to apprise top management of the routine business operations and assisted in critical decision-making.

EDUCATIONAL ENRICHMENT ________________________________________
Projects
Study of CSR Model of NTPC, Badarpur.
Growth & Value Creation in Cross-Border Acquisitions in Pharmaceutical Companies.

Summer Internship
To study the Financial Analysis of Bharat Electronics Ltd. (BEL).

Dissertation
Prospects of Mutual Funds in India.
Role of MIS (Management Information Systems) in INDIAMART.

IT Forte: Well versed in MS Office (Word, PowerPoint and Excel) and Internet Concepts.

SKILL ENHANCING SCHEDULES ________________________________________
Attended workshop on Change Management by Franzen-Partners (Netherlands) organized by Niilm-CMS.
Participated in “Avantika” - international talent search painting competition and bagged Avindra Nath Tagore Certificate.
Proactively participated in All-India Camel Colours Contest at school level.

PERSONAL DOSSIER
________________________________________
Date of Birth : 2nd Feb’ 1989
Language Abilities : English and Hindi
Residential Address : 33 - F, R-Block, Dilshad Garden, Delhi – 110095

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