Paul Jarrett
*** ******* ***** ♦ Waleska, GA ****3
678-***-**** ♦ *******.****@*****.***
Industrial Sales Professional
• Innovative professional with combined experience in steel sales and manufacturing management, with expertise in developing customer relationships, needs assessment and pricing strategies to establish new and grow existing accounts.
• Experience working with customers manufacturing a variety of products, including automotive, lighting, appliance, HVAC, construction & roofing materials.
• Quick study; easily grasps technical specifications and utilization of new ideas and technologies.
• Energetic and committed to excellent service. Dedicated, innovative and self-motivated team player.
• Excellent interpersonal, analytical and problem resolution skills. Thrives in both independent and collaborative work environments.
Professional Experience
Pacesetter Steel, Kennesaw, GA 2002 - 2009
Senior Technical Sales Executive (2006- 2009)
Prepaint Sales Support (2002-2006)
• Developed solid base of new accounts, including 50 + new accounts generating $30 million opportunities within 18 months
• Collaborated with sales staff to gain Prepaint Conversion business
• Resolve all claim issues with Coil Coaters
• Provided in-house and field expertise on all Prepaint issues
• Expertise in working with clients to identify and resolve issues, resulting in improved relationships and cost savings
• Quickly resolved adhesion issues at client Cutler Hammer on material that had been electrostatically powder coated, resulted in savings of several thousand dollars
• Identified and resolved a production problem for a new client within minutes; in-house staff had attempted to correct with trial and error for several days
• Resolved denting problems in an in-house blanking line
• Trained Sales Staff on benefits of coil coating
Material Sciences Corporation/PreFinish Metals, Elk Grove Village, IL 1992 - 2001
Senior Technical Service Rep (1999- 2002)
• Provide hands-on assistance at Customers’ plants, specializing in the
Automotive and Appliance Markets
• Demonstrated ability to develop strong relationships with clients through intense listening skills and excellent customer service. Strengthened relationship with Tier 1 Automotive supplier resulting in recognition from President of MSC
• Act as a Liaison between the Customer and manufacturing/operations to improve internal and external yields
• Troubleshoot to resolve production and application issues
Operations Manager (1997-1999)
• Manage all Plant Activities; Plant produced high margin coatings, including three color prints, vinyl and nickel films, textured coatings, high gloss automotive trim and bake ware
• Improved yields on high gloss automotive product to 40% gross profit, equating to $4.8 million on $12 million in sales per year
• Improved overall production yields by 4%, while reducing setup times and unscheduled downtime
• Reduced external Customer claims by 12%
Quality Control Manager (1992-1997)
• Managed Quality functions for a 2 Plant Operation
• Assisted in converting client Sharp Manufacturing from a vinyl product to textured coatings and three color prints for their Microwave outer wrappers which allowed them to gain a larger market share.
• Assisted in the Certification Process of QS 9000
• Reduced external Customer Claims by 44%
Roll Coater, Kingsbury, IN 1977 – 1992
Special Projects Manager (1987-1992)
• Managed a Coil Line start-up in the Peoples Republic of China
o At customer request, selected as the Site Leader for the completion of the project at Bao Steel
o Developed operating manuals for Plant operation and trained line crew of 12
o Assisted in negotiations with suppliers for pricing
Claims Manager (1978 – 1987)
• Reviewed all internal rejections and provided corrective feedback
• Traveled to customers’ plants to resolve field claims and prevent future occurrences
• Resolved a cracking issue at Tier 1 Automotive Supplier on Aluminum trim parts, saving over $500,000 in defective material
Education
South Bend College of Commerce, South Bend, In
Associates Degree; Major in Accounting with Advanced Statistics
Military Experience
US Army, Special Forces Non-Commissioned Officer