E X P E R I E N C E

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TECHNICAL EXPERTISE SUMMARY

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LANGUAGES: Java, HTML, JavaScript, XML, Java Server Pages/JSP, XML, C, C++;

some basic experience with Oracle PL/SQL and IIS scripting also.

SYSTEMS: Wide experience as both a user and system administrator on Windows

(95, 98, ME, NT, 2000, XP); Linux (RedHat, DamnSmallLinux); SCO Unix (OpenServer);

some experience with IBM AS/400 and Macintosh (OS 9, OS X).

DATABASES: Database administrator for many different relational databases including

Linux Oracle, MySQL and PostgreSQL. Also Windows SQLserver and

SCO Unix CTree/FairCom. Setup databases and schemas from customer requirements,

create and implement backup and restore emergency contingency plans,

other DBA tasks as needed including initial installs and setup.

* 11/04-3/10:

Chief Technical Officer | 2nd Shift Production Manager; Dockins Graphics, Cleveland TN 37312

Managed up to 4 employees involved in all phases of print production (from prepress computer design all the way to managing on-press quality).

Did tech support for 2 separate locations (Dockins Graphics in Cleveland, TN & Choate Printing in Etowah, TN) - mainly Windows and Macintosh computers, including network setup & maintenance including security, firewalling, updates, installs, anti-virus & email setup & configuration.

Graphic design and prepress work using Quark XPress, Adobe PhotoShop, Adobe InDesign & Adobe Acrobat for four-color and one/two-color presses.

Research & recommend hardware & software as needed to solve technical problems.

Planned & implemented entire disaster-recovery & backup plans for important data & files.

Some minor intranet coding (PHP, MySQL, Linux) and web application programming (HTML, javascript) for client catalogs.

* 3/96-11/04:

Software Engineer / Chief Security Officer / Senior Systems Administrator / Programming Manager - HyperSoft Inc, Athens, TN 37303

Working for HyperSoft, I have had to wear many hats in many different situations. Due to an owner that travelled extensively and was only available sporadically, I pretty much ran the day-to-day operations of HyperSoft during the last few years. I am self-motivated and able to multi-task on many different tasks at once as necessary. I am not afraid of a challenge and am able to learn and digest new information extremely well due to years of experience in many different IT-related fields.

> PROGRAMMING MANAGER

Managed 2 programmers under me; training them in software engineering as well as taking customer requirements and turning them into step-by-step design specifications that they could work on. Mentored them both on the finer points of software design and programming, as well as enforcing programming standards where needed.

Also in charge of most quality assurance for software, doing final testing to make sure nothing was missed during the initial design phase. I am able to be extremely detail-oriented where needed and am a very able proofreader of both code and prose. Years of experience with many kinds of software system made rooting out the problems in complex systems much easier.

> SENIOR SUPPORT TECHNICIAN

Lots of time spent communicating directly with customers, both for software requests and general support issues. Pretty much anything no one else knew how to solve was given to me to figure out. I am extremely adept at technical research and troubleshooting, able to boil a problem down to it's root and find information online and otherwise to help resolve the problems, even in software or operating systems that are brand-new to me.

> SOFTWARE ENGINEER

Also actively engaged in the writing of code and designing of websites where necessary. Usually as a manager I would delegate tasks, but if we got especially busy, I would never hesitate to jump in and lend a hand to get things done on-schedule as needed.

We have coded applications ranging from furnace melter models in C for Johns-Manville in Etowah, TN to interactive online web applications for electronic medical charts (HyperCharts, http://www.hypercharts.com) to company intranets (delivery, inventory, timeclock, work-in-process tracking, etc.). Experience with a wide range of business problems and IT solutions and familiarity with a wide range of open-source as well as custom software solutions and programs.

> CHIEF SECURITY OFFICER & SENIOR SYSTEMS ADMINISTRATOR

As the senior system adminstrator and chief security officer, it was my responsibility to setup and administer a 20 server network for multiple clients at multiple client sites. Also included approximately one hundred various Windows version PC's, Linux desktops, a few Macintosh OS 9 boxes, and several printers and print servers of varying brands and flavors.

Experience with Linux, Windows and SCO UNIX administration. Responsible for keeping up with all new vulnerabilities in software ran at client sites, keeping patches up to date vs. those threats and monitoring logs for any problems and proactively solving any approaching problems before they interfered with IT operations.

Wide experience with Linux logwatch, chkrootkit, tripwire, nmap and nessus security scanning software; as well as Apache webserver, Tomcat4 JSP Engine, mod_ssl http encryption and Secure Sockets Layer secure setup and administration. Some experience with Linux iptables firewall software, MailScanner anti-virus servers and SpamAssassin spam filtering software setup and use.

Also responsible for new account setup and auditing, making sure all permissions and passwords were secure and monitoring all accounts and logs for any signs of compromise or unusual activity.

* 4/94-1/96:

Nursing Information Systems Manager; Decatur Health Care, Decatur TN

Processed federal paperwork concerning Nursing Assessments on a SCO UNIX-based system, scheduled Nursing CarePlan Meetings each month, evaluated and maintained Resident Assessment Protocol files and tracked trends using Monette Software's UltraCare System, created original forms and other graphics as needed by the facility using my Windows-based system and software, and various kinds of basic computer troubleshooting, including basic system administration.

* 2/90-4/94+:

Computer Graphics Design; Athens Design Drafting Services & Image Factory, Athens, TN

Opened own computer graphics business, The Image Factory, specializing in promotional materials for rock bands and advertising/corporate identity materials for local businesses.

Spent a period of approximately a year (4/93 -4/94) doing freelance contracts with Athens Design Drafting Services, mainly producing more detailed renditions of plans that they designed using CAD for client presentations.

Designed various graphics using Windows-based system and CorelDraw! art package, both black and white and full-color; and occasional freehand illustrations. Coordinated the design, printing, and delivery of all designs. Also some use of Adobe PhotoShop, Gem ArtWorks and Microsoft Image Composer.

* 8/86-3/89:

Librarian Assistant; University of Tennesee-Knoxville Reserve Dept, Knoxville, TN

Worked with the public at the Information desk, library data entry and literature searches on the terminal-based GEAC system, reshelved books, took patron phone calls requesting information, and basic clerical work as necessary.

E D U C A T I O N

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* 1986-89: University of Tennessee - Knoxville.

Member of Phi Eta Sigma Honor Society.

Major: College Scholars, 3 years working toward a Bachelor of Liberal Arts degree.

Broad course of study included stress management training, creative writing,

and educational psychology courses, with an emphasis on the behavioral sciences.

GPA of 3.60.

* 1982-85: McMinn County High School.

Graduated fifth in class with 96 average.

Member of National Honor Society.

Course of study included one year of BASIC programming language and

involvement with Youth Legislature sponsored by the YMCA.

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