Alvester McClenney

**** ******** *****

Apartment 100

Alexandria, VA 22309

703-***-**** (Home)

Email: u7xo70@r.postjobfree.com

U. S. Citizen: Yes

Preference Eligible: Yes (30%, DD214; VA Service Connected Letter; SF15 attached)

January 2012 – July 2012

PC & Desktop Support Specialist

INDUS Corporation

1200 New Jersey Ave., Washington D.C.

Supervisor: Karen Nightengale POC: 202-366- 9031

(Public Trust Clearance to perform duties)

• Migrated the Federal Highway Administration’s Desktops and Laptops from Windows XP Professional to Windows 7 Enterprise (32bit and 64bit) operating systems.

• Installed hardware and software on Federal Highway Administration’s Desktops and Laptops.

• Added Federal Highway Administration’s Desktops and Laptops back to the domain in Active Directory.

• Cleaned and tagged Federal Highway Administration’s old tapes, old hard drives from their Desktops and Laptops, and floppy drives for disposal.

• Installed, and configured a variety of hardware components on Workstations, laptops and Scan stations

• Familiar with SQL Servers (MS/SQL, Sybase) and Active Directory

August 2009 – January 2012

Information Technology Specialist

ALMAC SYSTEM

5404 Claymont Drive, Alexandria, VA

Supervisor: Kevin Prude POC: 703-***-****

• Install, configure, maintain, and troubleshoot Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Exchange 2000/2003 and other packages.

• Install, configure, maintain, and troubleshoot the operating systems Windows 2000 Professional, Window XP Professional, Windows Vista and Windows 7.

• Installing, and configuring Symantec AntiVirus software.

• Image, install, configure, maintain, and troubleshoot Desktops, laptops, printers and scanners.

• Investigating a variety of hardware problems and determining the best solution to resolving the issue.

• Installed, and configured a variety of hardware components on Workstations, laptops and Scan stations

• Familiar with SQL Servers (MS/SQL, Sybase) and Active Directory

September 2005 – August 2009

Information Technology Specialist

MARTEK GLOBAL SERVICES, Inc

2461 Eisenhower Avenue, Alexandria, VA

Supervisor: Brenda Betz POC: 703-***-****

(Public Trust Clearance to perform duties)

• Performed Information Technology Specialist duties for the Windows 2000 and 2003 Local Area

Network, this included the installation, configuration, maintenance and troubleshooting all the

workstations, printers, and scanners.

• This also included the installation, configuration, maintenance, and troubleshooting of Lotus Notes

6.5, Microsoft Office 2003, Microsoft Exchange 2000 and other packages.

• Installing, configuring, maintaining, and troubleshooting the operating systems Windows 2000

Professional, Window XP Professional, and Windows Vista.

• Performing System Administration duties and Authorized Caller services for SPS Procurement

Desktop - Defense (PD2).

• Installing, and configuring Symantec AntiVirus software.

• Imaged workstations using Ghost and Zenwork imaging software.

• Investigating a variety of hardware problems and determining the best solution to resolving the issue.

• Installed, and configured a variety of hardware components on all the Workstations and Scan stations

• Operate and maintained the Polycom VSX 7000 Videoconferencing equipment and software.

• Provided training to the employees on the use of the Polycom VSX 7000 Videoconferencing

equipment.

• Provided assistance and training in daily operation of the Local and Wide Area Network’s hardware

and software for several users as the primary source of the Help Desk.

• Familiar with SQL Servers (MS/SQL, Sybase) and Active Directory

November 1999 – September 2005

Information Technology Specialist

APPLIED BUSINESS TECHNOLOGIES, LTD

2461 Eisenhower Avenue, Alexandria, VA

Supervisor: Brenda Betz POC: 703-***-****

(Public Trust Clearance to perform duties)

• Performed Information Technology Specialist duties for the Windows 2000 and 2003 Local Area

Network, this included the installation, configuration, maintenance and troubleshooting all the

workstations, printers, and scanners.

• This also included the installation, configuration, maintenance, and troubleshooting of Lotus Notes

6.5, Microsoft Office 2003, Microsoft Exchange 2000 and other packages.

• Installing, configuring, maintaining, and troubleshooting the operating systems Windows 2000

Professional, Window XP Professional, and Windows Vista.

• Performing System Administration duties and Authorized Caller services for SPS Procurement

Desktop - Defense (PD2).

• Installing, and configuring Symantec AntiVirus software.

• Imaged workstations using Ghost and Zenwork imaging software.

• Investigating a variety of hardware problems and determining the best solution to resolving the issue.

• Installed, and configured a variety of hardware components on all the Workstations and Scan stations

• Operate and maintained the Polycom VSX 7000 Videoconferencing equipment and software.

• Provided training to the employees on the use of the Polycom VSX 7000 Videoconferencing

equipment.

• Provided assistance and training in daily operation of the Local and Wide Area Network’s hardware

and software for several users as the primary source of the Help Desk.

• Familiar with Microsoft Windows (2008 both 32 and 64 bit), SQL Servers (MS/SQL, Sybase) and

Active Directory

August 1997 – November 1999

Network Administrator

Automation Research Systems, Limited

4480 King Street, Alexandria, VA

Supervisor: Jeannie Borden POC: 703-***-****

(Secret Clearance to perform duties)

• Performed Network Administrator duties for the Windows NT 4.0 and Novell 5.0 Local Area

Network, this included the installation, configuration, maintenance, and troubleshooting for the

servers.

• This also included creating, configuring and the maintenance all network shared resources.

• Creating user accounts and providing users access to share resources on the network.

• Installation, configuration and the maintenance of all the BackOffice products, such as SMS, and

Exchange 5.5.

• Installation, configuration, and monitoring the data recovery software (Seagate Backup Exec) and

recovery procedures.

• Installation, configuration, the maintenance and troubleshooting for Lotus Notes 6.5, Microsoft Office

2000, and Microsoft Exchange 2000.

• Installed, and configured a variety of hardware components both on the Local/Wide Area Network

and Workstations.

• Investigated a variety of hardware problems and determined the best solution for both the Local/Wide

Area Network and the Workstations to determine the best solution to the problems.

• Provided assistance and training on the use of both the system’s hardware and software for several

users as the primary source of the Help Desk.

The following is a simplified breakout of the systems that I have supported:

Hardware Software Responsibility

Dell Workstations and Laptops Microsoft Windows 3.11/95/98, Windows NT 4.0, Windows 2000 Professional, Windows XP Professional, Windows Vista, Lotus Notes 4.0/5.0/6.5, Microsoft Office 97, Microsoft Office 2000, Microsoft Office 2003 and Microsoft Office 2007 As part of the Information Technology Team, every 6 months to a year, I had to install and configure Workstations, Laptops and software for 500 plus users in the organizations, I also had to maintain, troubleshoot and perform administration for all the equipment and software.

Hewlett Packard Workstations and Laptops Microsoft Windows 3.11/95/98, Windows NT 4.0, Windows 2000 Professional, Windows XP Professional, Windows Vista, Lotus Notes 4.0/5.0/6.5, Microsoft Office 97, Microsoft Office 2000, Microsoft Office 2003 and Microsoft Office 2007 As part of the Information Technology Team, every 6 months to a year, I had to install and configure Workstations, Laptops and software for 500 plus users in the organizations, I also had to maintain, troubleshoot and perform administration for all the equipment and software.

Compaq Workstations and Laptops Microsoft Windows 3.11/95/98, Windows NT 4.0, Windows 2000 Professional, Windows XP Professional, Windows Vista, Lotus Notes 4.0/5.0/6.5, Microsoft Office 97, Microsoft Office 2000, Microsoft Office 2003 and Microsoft Office 2007 As part of the Information Technology Team, every 6 months to a year, I had to install and configure Workstations, Laptops and software for 500 plus users in the organizations, I also had to maintain, troubleshoot and perform administration for all the equipment and software.

DELL SERVER Windows NT 4.0 Server, Novell NetWare 3.12/4.0/4.11, Windows 2000/2003 Server, Microsoft Exchange 5.5/2000/2003, Lotus Notes 4.0/5.0/6.5 As part of the Network Admin Team, I had to build and configure servers for the organizations, I also had to maintain, troubleshoot and perform administration for all the equipment and software.

Hewlett Packard Server Windows NT 4.0 Server, Novell NetWare 3.12/4.0/4.11, Windows 2000/2003 Server, Microsoft Exchange 5.5/2000/2003, Lotus Notes 4.0/5.0/6.5 As part of the Network Admin Team, I had to build and configure servers for the organizations, I also had to maintain, troubleshoot and perform administration for all the equipment and software.

Hewlett Packard printers and scanners As part of the Network Admin Team I had to install and configure printers and scanners, I also had to maintain, troubleshoot when there were problems with the equipment.

Macintosh As part of the Information Technology Team I had to install and configure Workstations and software, I also had to maintain, troubleshoot and perform administration for all the equipment and software.

Strengths: My strengths are characterized as a self-starter with an abiding desire for quality and improvement. These traits may well be the most important, since the performer of system administration and system support services must be inquisitive, able to quickly grasp and perceive what the system should do, and then able to project solutions in cases where the system is failing.

Specific Experience (20 + years):

HARDWARE: PC, IBM Mainframes, Macintosh

OS: Windows, Macintosh, NT

DATABASES: Access, DB2, Paradox, Sybase, Notes, Dbase, FoxPro

LANGUAGES: Ada, FORTRAN, COBAL, BASIC, Visual Basic

NETWORK PROTOCOLS/TOPOLOGIES: TCP/IP, Apple Link, Firewalls, ISDN, Routers, Hubs, SMTP, WAN, Web Server, Gateway, SNA, VPN, Token Ring, Ethernet

APPS: MSOffice, WordPerfect Suite, Lotus Notes,

Acquisition: FAR, DFAR

Technical Skills (1986 – 2009):

Client/Server * Database Design * Desktop/Server Administration* Documentation * Evaluation FAR * GUI * DFAR * Leadership * SQL Databases * VB *

Education Professional Courses

• Certificate of Completion The Army's Computer Science School, Indianapolis, Indiana: 12/1981

Programmer/Analyst Course

• Certificate of Completion Seventh Army Combined Arms Training Center Germany: 05/1984

COBOL Programming

• Certificate of Completion Central Texas College, Germany: 03/1985

Structured System Analysis and Design

• Certificate of Completion Idaho National Engineering Laboratory, Fairfax, VA: 02/1993

Ada Programming Course

AdaSage Programming Course

• Certificate of Completion WAVE Technologies International, Inc, Fairfax, VA: 03/1994

Administration for NetWare 4.X

• Certificate of Completion IKON Learning Center, Arlington, VA: 10/1997

Windows NT 4.0 Server

Windows NT 4.0 Enterpise

• Certificate of Completion Knownology Learning Center, Arlington, VA: 02/1998

Microsoft Exchange 5.0

• Bachelor of Science, Computer Information Systems, Strayer University, Alexandria, VA

Estimated Date of Graduation: 03/2015 Current GPA: 3.22

Windows 2000 Professional

Windows 2000 Server

Microsoft Exchange 5.5/2000

Active Directory

Introduction to RDBMS (Relational Database Management Systems)

Network Infrastructure Implementation

Visual Basic 6.0

Networking

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