Customer Service Manager
Resume:
Erica C. Tate
St. Louis, MO. 63116
***********@*****.*** or *******@**.*****.***
Erica C. Tate
Objective I am a friendly, dedicated individual who takes every aspect of any tasks given to the level of success. I look forward to learning new things and taking on new challenges. I enjoy working with others; as well as on my own. I am seeking a position where I can achieve and excel in my skills while doing my best for an employer.
Summary of
Qualifications Over 10 years customer service experience, 6 years of clothing retail experience, and 4 years of retail management.
Education Soldan International Studies High School (St. Louis, MO) 9/1998-5/2002
High School Diploma
• General diploma
Forest Park Community College (St. Louis, MO)
6/2011- present
Business Administration
Skills Microsoft word office 2010
Windows 2007- XP and Vista
Microsoft task launcher
Professional DOTS Fashions (St. Louis, MO.)
Qualifications 10/2008- 4/2011
Assistant Manager
Duties consist of maintaining a neat, clean, and tidy shopping environment for
the customer as well as achieving company goals. Position also consists of fashion merchandising, scheduling, payroll, inventory, and banking deposits.
Fashion Bug (St. Louis, MO.)
3/2007- 10/2008
Assistant Manager
Assisted store manager with achieving company goals and maintaining a staff of 8+ employees. Duties also consist of store scheduling, payroll, bank deposits, visual merchandising, and inventory.
Victoria's Secret (St. Louis, MO)
3/2006 - 7/2006
Sales Associate
Provided quality customer service with in the business and participated in company contest.
References Available upon request.
Awards received Letters of recognition and certificates of dedication from previous employer.
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