Rebecca Singleton
*** **** **. **** *******, AL. 36426• *******.***********@*****.*** • 251-***-****
Profile
Motivated, hard-working individual seeking gainful employment in service/client based or office environment performing managerial, clerical, and/or call-center duties.
Areas of Expertise:
Spanish Speaking
Extensive cash handling experience
Cash register Familiar with Accounts Receivable
Managerial skills
Computer literate Familiar with Accounts Payable
Familiar with Outlook, Word, Excel
Excellent Verbal and Written Skills
Experience
Customer Service Specialist, Durante Windows and Siding, Irondale, AL. 2011 to present
• Manage sales schedule
• Provide excellent customer service
• Provide data support
• Operate multi-line phone systems
• Effectively apply problem solving skills
Tutor, TRIO Academic Services, Birmingham, AL. 2009 to 2011
• Assist in concept mastery
• Organize study plans
• Implement test taking skills
Student Assistant, UAB Annual Giving, Birmingham, AL 2008-2010
• Fundraise for university programs and scholarships
• Provide data support
• Procure and organize incentives
• Train new hires
• Supervise other callers
Salad Bar Worker, Jason’s Deli, Birmingham, AL 2008-2008
• Facilitate use of salad bar
Cashier, Galleria Chevron, Birmingham, AL. 2008-2008
• Execute regular store operations
• Solve customer complaints
• Manage point of sale transaction
• Perform maintenance
Temporary Employee, Macy’s, Birmingham, AL. 2007-2007
• Assist customers
• Manage point of sale transactions
• Perform maintenance
Telephone Service Representative, CARS, Birmingham, AL 2007-2007
• Arrange phone conferences between clients and their respective academic advisers
Shift Manager, Arby’s, Birmingham, AL./Brewton, AL. 2005-2007
• Assist customers
• Manage point of sale transactions
• Perform maintenance
• Solve customer complaints
• Manage inventory
• Facilitate close and open of business
• Supervise employees
Telemarketer, Gannet Publishing, Pensacola, FL. 2005-2005
• Arrange purchases of newspapers on the Gulf and Atlantic Coasts
Office Clerk, Country Club of Brewton, Brewton, AL. 2003-2004
• Assist clients
• Assist in Accounts Payable/Receivable
• Maintain files
• Process member dues
• Reconcile tills and accounts
Cashier, Winn-Dixie, Brewton, AL. 2003-2003
• Facilitate point of sale transactions
Education
W.S. Neal High School, High School Diploma
University of Alabama at Birmingham, currently working towards B.S. in Psychology